Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Mr. Dominique, Thanks for the wonderful help that you Mr. Dominique, Thanks for the wonderful help that you given me, this is my first car that I have ever bought and you really made this transaction Mr. Dominique, Thanks for the wonderful help that you given me, this is my first car that I have ever bought and you really made this transaction go by so smooth. I really appreciate your help. The 2012 honda civic is a great car!. Thanks again to you and your boss Esteban. More
Let me make this clear from the outset--previously, I have HATED the car buying process! Oh--I do my homework and gather the needed info, but until now the process has made having a root canal sound app have HATED the car buying process! Oh--I do my homework and gather the needed info, but until now the process has made having a root canal sound appealing. In this case, I solicited an internet quote--received it, verified some details and tweaked a few numbers and then visited the Dealership and bought a new car! Wow, that was easy! No high pressure tactics, no surprises, no pushing to buy stuff I don't need etc... . And for the first time, I feel like I got a good deal, let alone a pleasant buying experience! More
Customer service is just great! That is the first impression you give to your customers. Andy was very good in responding to all my queries during my purchasing process. He was very patient in answer impression you give to your customers. Andy was very good in responding to all my queries during my purchasing process. He was very patient in answering questions to all of my emails. We had really a good experience with him and Criswell. I strongly recommend to my friends for their future purchase. Thank you More
Excellent experience! I bought a 2010 Pilot from Criswell and returned to buy a civic this weekend. We are keeping them in mind for our next car purchase! and returned to buy a civic this weekend. We are keeping them in mind for our next car purchase! More
Althought I did not close the deal with Criswell but the overall experience with this dealer is very pleasant. I big shoutout to the internet sale manager Andry Russo. I requested the quote and got a prom overall experience with this dealer is very pleasant. I big shoutout to the internet sale manager Andry Russo. I requested the quote and got a prompt and very professional response within a few hours. The quote Andy provided was itemized and clear (no hidden cost etc). He did really work very hard and honest to try to earn my business and I really appreciate that as a comsumer. Also Criswell has the lowest processing fee when compare to 5 others dealers who quoted me. I also have to say this dealer has the lowest price quote compare to many others that quoted me accept one. Andy did the best to try to match the lowest quote I was offer but Criswell couldn't match it. The reason the dealer in VA offer me the lowest price was because they were short two cars to make the 3rd quarter quota so I have to go with the lowest offer. Andy thank you again and hopefully we may do business sometime in the near future! More
smooth transactions; great experience of buying new car smooth transactions; great experience of buying new car from internet car buying option; expected price range before coming to the dealer; not much smooth transactions; great experience of buying new car from internet car buying option; expected price range before coming to the dealer; not much negotiation with dealer for price More
Suvin was really great with helping me figure out how buying a new car could fit into my life. He was very clear and very friendly, and he has a fantastic test drive route! Also, at no point did I feel buying a new car could fit into my life. He was very clear and very friendly, and he has a fantastic test drive route! Also, at no point did I feel pressured to do anything, and he gave me time to think things over. I test drove a car with him and then came back a week later to buy it, and I couldn't be happier. Thanks!!! More
Dominique made our experience of purchasing a new van comfortable and simple. We would highly recommend our shopping experience to others. We live about 90 miles from the dealership and it was well wor comfortable and simple. We would highly recommend our shopping experience to others. We live about 90 miles from the dealership and it was well worth the drive. More
I worked with Victor Castro when purchasing my new car and would recommend him to anyone and everyone! He made me feel very comfortable and never once felt pressured. The facility was amazing, and Sean and would recommend him to anyone and everyone! He made me feel very comfortable and never once felt pressured. The facility was amazing, and Sean, my financial consultant was also extrememly helpful and very energetic. I will be going back to criswell honda if I ever purchase another honda. More