Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We purchased 2 Honda vehicles from Dominque Vattuone in the last 6 months. He will offer you the best price, and there are no surprises when you complete the transaction. It's a fast, straightforward pu the last 6 months. He will offer you the best price, and there are no surprises when you complete the transaction. It's a fast, straightforward purchase, and Dominique will take great care of you. We shopped almost all of the Honda dealerships in the DC Metro area, and Criswell beats everyones' prices, hands down. Thank you - we are very happy Criswell-Dominque customers! More
Mark was very helpful and honest with me and understood what I did and didn't want to purchase. I would recommend him as a salesman. Everyone I dealt with at the dealership was friendly and helpful what I did and didn't want to purchase. I would recommend him as a salesman. Everyone I dealt with at the dealership was friendly and helpful More
My wife and I went to Criswell Honda largely based on positive reviews and they did not disappoint. We were shopping for a midsized sedan and after test driving a few other models we made our way to Cris positive reviews and they did not disappoint. We were shopping for a midsized sedan and after test driving a few other models we made our way to Criswell to take a look at the 2013 Accord. We didn't make an appointment but shortly after arriving we were pleasantly greeted by Yanet. She was very friendly, helpful, and patient with us without giving the hard sell routine. We felt very comfortable working with Yanet throughout the process. After falling in love with the EX-L trim in a color they didn't have, Yanet and the Criswell crew swiftly procured us the exact vehicle we wanted within 24 hours. It had a pin stripe we weren't crazy about so the shop removed it and polished the car to a tee after the trip from another dealer. Then we were off to finish the deal with Jessica in the business office. Jessica was a pleasure to deal with; she clearly explained the contracts and covered all of the standard warranty and extra buy on packages informatively, without being too overly aggressive or pushy. We had a misunderstanding on the initial price contract write up but Jessica and Yanet immediately went to management and resolved the issue within minutes. Overall we couldn’t be happier with the Criswell experience and the price we paid. As a side note, great looking facility inside, service center looks top notch. More
I shopped within a 100 mile radius of my home for a 2012 Honda Accord EX-L V6 w/NAV. I had the occasion to speak with Sales Manager Esteban Mesa. No other dealership could compete with the price that Esteba Honda Accord EX-L V6 w/NAV. I had the occasion to speak with Sales Manager Esteban Mesa. No other dealership could compete with the price that Esteban offered me for the vehicle. When other sales managers started dropping like flies, I knew I had someone that wanted to earn my business. Sales Professional Dominique Vattuone stepped in to make sure my process out the door went smoothly. I took my son to dinner on that Sunday evening, upon our return to the dealership, Dominique had the paperwork ready, That's all we had to do was sign and drive. The dealership was closed at that point, it was raining, but Dominique took time to go over all of the options on the vehicle before I left. If your looking for a new Honda, go to Criswell and ask for the Dynamic Duo of Esteban and Dominique! They may catch some razzing by their colleagues because of this review, but because of these two gentlemen, Criswell has earned a customer for life. I've already started recommending Criswell to my friends an family. Caution: Watch out for the people in the loan department, they will try and HARD sell you on extended warranties, approx. $5000 worth of things you don't really need. You have to come back at them just as HARD to get them to back off. Example: I wanted to get a three year loan, but they start out trying to talk me into a 5 year, with all of the bells and whistles ($5000) added. With a longer, 5 year term on the loan, it makes the bells and whistles look insignificant to your monthly payment. They leave that cost or grand total out, you will have to ask them for it. Unless you put your foot down, they will have you there for hours... More
Suvin was very helpful to me. I told him up front about how impatient I am with the car buying process. He was patient and accomodating with me. I would recommend contacting Suvin to my friends who wish to how impatient I am with the car buying process. He was patient and accomodating with me. I would recommend contacting Suvin to my friends who wish to purchase a car. More
I was lucky that Suvin was the salesman who greeted me when I came in to talk about buying a new CR v. He was extremely nice, calm and not pushy. I didn't feel pressured as I have in the past at other d when I came in to talk about buying a new CR v. He was extremely nice, calm and not pushy. I didn't feel pressured as I have in the past at other dealerships. We agreed on a price fairly quickly and even though I left to think about it, he was very understanding. I came back and bought the car and it was painless thanks to Suvin's professional attitude and cheerful demeaner. I will be bringing my son in to buy a car and will be sure to ask for Suvin. Overall it was a very satisfying experience. More
We had a great experience with Saleman Dominique Vattuone we would recommend this dealership to anyone. I love my new Honda :)and continuing to purchase all of furture cars through Criswell, Thank you Clara we would recommend this dealership to anyone. I love my new Honda :)and continuing to purchase all of furture cars through Criswell, Thank you Clara Crabtree More
I went to have a express oil change on this past Monday. The service advisor was Eric Giron that day. He was courteous and helpful. The work was finished quickly. I was in and out in less than an hour. The service advisor was Eric Giron that day. He was courteous and helpful. The work was finished quickly. I was in and out in less than an hour. Besides this time, I always have had good experiences with the service department at Crisswell Honda. I'm happy with their good services and reasonable prices. More
I drove from PA to Maryland to buy my new Honda Civic 2012 EX SEDAN. Suvin is a fabulous person .He assured me over the phone that he would get me the best deal and he kept his word. His knowledge on car 2012 EX SEDAN. Suvin is a fabulous person .He assured me over the phone that he would get me the best deal and he kept his word. His knowledge on cars helped us to zero in on the car we need. I would recommend to all my friends buying cars to contact this fantastic sales person.His insight into our needs , pros and cons and his experience with cars will definitely help us a great deal to finalize on the car. More
Great experience. Worked with keeping us within our budget and still getting the car we wanted. Staff was friendly and very knowledge about their cars. Highly recommended. budget and still getting the car we wanted. Staff was friendly and very knowledge about their cars. Highly recommended. More