Criswell Honda

Highly recommend this dealership, bought two in the last few years. Ze is very earnest, we get a heart warming welcome from him even before stepping into the lobby. few years. Ze is very earnest, we get a heart warming welcome from him even before stepping into the lobby. More

Staff was very friendly and helpful during the whole process. Quick turnarounds and kept me informed. process. Quick turnarounds and kept me informed. More

After waiting for 7months (and counting) for a part that I prepaid for, the service manager seemed indignant that I wanted an explanation. The policy of prepaying for parts is not great from a customer serv I prepaid for, the service manager seemed indignant that I wanted an explanation. The policy of prepaying for parts is not great from a customer service perspective, but I can understand when it’s explained by an empathetic service rep. Tonia was anything but—she was defensive and unfriendly and unsympathetic. More

Sean and his manager Owen were exceptionally helpful with my recent purchase. They understood my needs and did what they could to help me get the best car for me. Anyone who is getting a used vehicle should my recent purchase. They understood my needs and did what they could to help me get the best car for me. Anyone who is getting a used vehicle should go and see Sean. More

After a long day of car shopping, Criswell was my final stop. Damir, Emmanuel, and Moses were a breath of fresh air after a long, stressful day, and made the process of selecting a car, valuing my trade in stop. Damir, Emmanuel, and Moses were a breath of fresh air after a long, stressful day, and made the process of selecting a car, valuing my trade in, and organizing the financing painless and easy to understand. I felt comfortable and at ease working with each of them and would highly recommend them to anyone who’s looking for an honest person to help them transition to a new set of wheels. Thank you so much for helping me find the right car and feel comfortable about the decisions I was making. More

Our salesman Dom at Criswell Honda in Germantown, MD has many years in Honda sales. He was very professional, and really helped us to find the perfect car. He is a good listener, and really worked hard for many years in Honda sales. He was very professional, and really helped us to find the perfect car. He is a good listener, and really worked hard for us to complete the sale. He is more than just a saleman whom we bought a car from....he is now a friend. More

Damir was awesome while I was looking for my new Honda Odyssey. He was prompt to answer my texts, very patient with all my questions and calm while I was trying to make decisions. The whole process was re Odyssey. He was prompt to answer my texts, very patient with all my questions and calm while I was trying to make decisions. The whole process was really smooth and, besides the the car being awesome, the service was awesome too. Highly recommend Damir! More

Natasha was wonderful getting us the best deal we could ever ask for. She was very personable and greeted us with a huge smile. As I’ve had bad experiences with dealerships in the past, I was dreading the ever ask for. She was very personable and greeted us with a huge smile. As I’ve had bad experiences with dealerships in the past, I was dreading the trip but she made the whole experience easy and low stress. I highly recommend Natasha and definitely will come back in the future! More

Sean is the absolute best at what he does. He made the whole car buying experience easy and comfortable for my daughters and I the day we came to the dealer ship. Sean knew we had to travel a He made the whole car buying experience easy and comfortable for my daughters and I the day we came to the dealer ship. Sean knew we had to travel a bit to come see the car so, he had everything prepared for us so it was not a wasted trip. He explained everything clearly and with knowledge of sales to us. I would recommend Sean and his team at Criswell Honda to anyone who wants a smooth and hassle free car buying experience. They are the best! Thank you! More

Dominique is the best, he was very friendly, helpful, professional with great service. Definitely I will come back again and recommend him to my friends and family. professional with great service. Definitely I will come back again and recommend him to my friends and family. More