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Criswell Honda

Germantown, MD

4.8
2,963 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,963 reviews

August 22, 2024

Very professional from the time we came through the door to closing the deal, and beyond. We gave Andrew (sales rep) our wants and desires for a new Honda, and he delivered. The test drive was flawless. His More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Criswell Honda responded

It's wonderful to know you enjoyed a simple and seamless car buying experience at Criswell, We value the opportunity to work with you and truly appreciate your recommendations.

August 17, 2024

Great dealership to walk into, attentive staff and great inventory. I felt more informed about my purchase. More

by Omarisol0823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 21, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive feedback. We're thrilled to see you enjoyed an overall outstanding experience at Criswell!

August 15, 2024

Excellent service! They were very patient waiting for me to pick up the car! I will definitely do more business with them! More

by allinefr@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 16, 2024 -

Criswell Honda responded

It's our goal to offer an outstanding experience, and it's wonderful to know you were pleased with your overall visit to Criswell! We value your business and sincerely look forward to the next opportunity to work with you.

August 09, 2024

We just purchased a 2020 Honda Civic at Criswell Honda in Germantown. I had a great experience with Alvaro, he made the process easy, answer all our questions and was very professional. In finance team Mrs. More

by Camila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 12, 2024 -

Criswell Honda responded

Our friendly and professional team is committed to providing an excellent car buying event, and we're thrilled to see you were pleased with your experience. Thanks again for choosing Criswell. We hope to be of service to you with any future automotive needs.

August 04, 2024

Amazing dealership and customer service ! Every employee was friendly and helpful. They found the exact car in the color I wanted, and had it delivered to their dealership from out of state. More

by Eloise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Criswell Honda responded

Congratulations on this exciting purchase! Dominique is a customer favorite, and we're not surprised to hear that you were provided with an exceptional car buying event from start to finish. Please reach out if we can help in any other way.

August 01, 2024

Una persona muy atenta y amable, muy profesional en su trabajo, agradezco mucho su ayuda h More

by daneylimartinez394
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 06, 2024 -

Criswell Honda responded

Thanks so much for sharing this high star rating! We hope to be of service to you in the future.

August 01, 2024

Natasha P is the best dealer we ever met! 10 out of 10! She is knowledgeable, patient, kind and ensured that we got what we wanted. We are so grateful our friend referred us to her. Our exper More

by Anthony and Renae E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Criswell Honda responded

We're thrilled to know you enjoyed a standout buying event while working with Natasha and Criswell! We value your business and sincerely appreciate your kind comments. Don't hesitate to reach out if we can be of further assistance.

July 31, 2024

Customer service was top notch. They made the entire process simple and fast. Every employee we interacted with consistently exceeded expectations. More

by CheriS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mordecai T, Finance Dept. , Abdul Tibibi
Jul 31, 2024 -

Criswell Honda responded

Awesome! Thanks for letting us know you had an outstanding car buying experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

July 31, 2024

Alvaro was attentive to our needs from the very moment we stepped into the dealership. He addressed ALL of our questions and guided us through the process with total transparency. Highly recommended him and More

by Fiorella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 01, 2024 -

Criswell Honda responded

Thanks for sharing this positive feedback and your recommendations! We look forward to working with you again.

July 31, 2024

Wow, nothing but good things to say about this salesman and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by fa More

by Alessandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 01, 2024 -

Criswell Honda responded

It's great to hear about your positive buying experience at Criswell. Our team is dedicated to delivering a simple and seamless purchasing process, and we appreciate knowing you were pleased with the results. Thanks again for sharing this fantastic review!