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Criswell Honda

Germantown, MD

4.8
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,988 reviews

October 31, 2015

Good Customer Service I purchased my second car as well from Criswell Honda. They were totally professional and provides required details to make right purchase. I would st More

by vk2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazen Muhtaseb
October 30, 2015

Customer Service outstanding. Not sure where to begin. Traded my 2006 accord in on its 10th bday. Purchased 2016 limited edition accord. I went back to Criswell because of the exce More

by Yoga1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Walker, Kwame Odum
October 27, 2015

Drove down from Harrisburg, Pa. based on Jae Lim Jae originally responded to an on-line chat that I initiated. He responded professionally to my inquiries about the vehicle. I drove down and we mad More

by It's a Jeep thing.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
October 27, 2015

friendly enviroment and reasonable price We like the professional sale experience. They even have a play area for children. Mario is very considerate, like he took us to the staff cafe so chi More

by ty20852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 24, 2015

Very Professional I purchased a 09 accord from Dominique Vattuone and he was very helpful with the purchase of that car, when I decided to purchase a new Honda I had a More

by hondaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor Azari
October 22, 2015

Exceptional new car buying experience with Kwame! From the first hand-shake Kwame Odom and his associates provided me with an exceptional new car buying experience. With his personable, professional, More

by Happy Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Kevin Ferguson, Kwame Odum, Vince Kerivan
October 21, 2015

My car buying experience I purchased a 2015 Honda CRV EX-L from Criswell Honda in Germantown. My sales person was Kevin Ferguson and my financial adviser was Jim Walker. What More

by SUVgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Ferguson, Jim Walker
Dec 04, 2015 -

Criswell Honda responded

We're very sorry you had a disappointing experience. We absolutely want to make sure this doesn't happen again, and we thank you for your comments that will help us to improve our processes. We truly appreciate your business and wish you the very best. If you would like to discuss your experience with our Customer Relationship Director please call us at 240-364-7855.

October 20, 2015

Great experience Night and day are the differences my wife and I had with two Honda dealers. One dealer was absolutely helpless, hapless and untruthful. Criswell and More

by gjbags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Kwame Odum
October 20, 2015

Very friendly and helpful sales department Overall, I had a great experience working with Kwame Odum. Kwame was extremely helpful, knowledgeable and made the somewhat stressful experience of bu More

by Sarah18
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
October 18, 2015

Unbelievably Awesome Experience! I had an unbelievably awesome experience at Criswell Hinda yesterday. I walked in with a frown, expecting to be approached by a pushy salesman. But More

by Alicott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Russo
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