
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Good Experience Price was fair, extended test drives were allowed, and best of all our dealer David Tran was not the least bit pushy nor did he give us a hard sell li Price was fair, extended test drives were allowed, and best of all our dealer David Tran was not the least bit pushy nor did he give us a hard sell like some other Honda dealers in the area. Honestly, we had a similar deal from another place, but hated the dealer so much we were happy to give David our business. I would certainly recommend him to others. He was professional, answered all of our questions honestly, and did not rush us when it took us a couple of visits and some time to make up our minds on the make, model, and color we wanted. More
Another satisfied customer This is a great dealership. Dominic made us feel welcome, truly a very friendly guy. He was very straight forward, made sure I got what I wanted and d This is a great dealership. Dominic made us feel welcome, truly a very friendly guy. He was very straight forward, made sure I got what I wanted and didn't try to hassle me about anything. He could tell I knew what I wanted, and he made sure I got it, Simple as that . Jessica was very friendly as well, we were able to get in and out very quickly. She explained everything throughly, and made sure to answer any questions I had. This was a pleasnt buying experience, made possible by a professional and friendly team at this dealership. More
2015 CR-V Great service and very attentive to needs. They had several vehicles to choose from. I went with a CR-V and was very pleased with the vehicle and the Great service and very attentive to needs. They had several vehicles to choose from. I went with a CR-V and was very pleased with the vehicle and the sales process. More
Excellent Experience All the Way Around My husband and I went to several dealerships in order to purchase a new vehicle. Criswell Honda was the cleanest, most organized, and most peaceful of My husband and I went to several dealerships in order to purchase a new vehicle. Criswell Honda was the cleanest, most organized, and most peaceful of all we visited. We were met by Kwame Odum and from the first handshake we knew we were in good hands. Kwame is the utmost professional; intelligent and enthusiastic about the vehicles at Honda and very intuitive toward people. He was kind, warm, and knew how to engage us to make us feel comfortable and well informed. He was not pushy at all and rather gave us ample information about the car rather than a sales pitch. When we went home after visiting we had so much knowledge about the vehicle by working with Kwame, we felt it made our decision easy. When we went to purchase the car, we worked with Jessica Baum, who was also wonderful. Friendly, enthusiastic, and we felt had our best interest in mind. All around a wonderful experience and purchase! More
Excellent experience. I had an excellent experience working with Victor Castro. I had previously bought a car from him, so there was no question on returning. There was no I had an excellent experience working with Victor Castro. I had previously bought a car from him, so there was no question on returning. There was no pressure to buy something I couldn't afford. He showed me new and used cars and gave me comparison prices. Victor is very easygoing but also very knowledgeable. I would definitely recommend him. My finance person was Jim Walker, also very calming and knowledgeable to work with. Both gentlemen have a lovely sense of humor, so we laughed a lot which is very relaxing. I had some concerns, but both put me at ease each time. It was both a welcoming and comfortable experience. Susan W More
GREAT SERVICE Mazen Muhtaseb was a great person to work with. He made it easy to find a price and we all were satisfied with and made sure that we got the best dea Mazen Muhtaseb was a great person to work with. He made it easy to find a price and we all were satisfied with and made sure that we got the best deal for the car. It was one of the easiest and smoothest car purchases made because of him. He made sure that our car was very clean and he spent an hour with us going over how the car worked so that we knew about all the features. 10/10 would recommend him!! More
Amazing purchase!!!!!!!!!!!!!!!!! It was a really great experience and amazing outcome they were really friendly and worked to the fullest to get us the best available deal on the 2016 It was a really great experience and amazing outcome they were really friendly and worked to the fullest to get us the best available deal on the 2016 pilot i purchased.I will definitely recommend everyone I know looking for a new car to stop there. Thank you so much! Lionel & Claude More
A great new car purchase experience I worked with the general manager, Esteban, and a wonderful salesman named Dominique Vattuone. Both men made this as easy and stress free as buying a I worked with the general manager, Esteban, and a wonderful salesman named Dominique Vattuone. Both men made this as easy and stress free as buying a new car can be. I went in with very clear terms of what I was willing to pay, finance, and expect on my trade-in. They made the numbers work with little hassle or back-and-forth. Honda makes a great product, and you can see that the team at Criswell is proud of what they sell. Do be careful of falling for added protection plans sold at the end (as is the case with ALL dealerships). The overall protection plan is a good buy -- more than doubling the warranty to seven years and covering most everything -- a real necessity with today's computer/electronic dominated cars. Will something major go wrong with a Honda in the first seven years? Probably not. But if it does, the repair can mean big $$ because of how complex cars have become. One significant fix pays you back for the plan. That said, I'd avoid the extra dent/key plans. You would have to make multiple uses of them to justify added cost. Don't worry though -- they DO take no for an answer and do not badger. My mother is going to be in the market for a new car soon and I've already told her that I want to bring her into Criswell. More
Very friendly atmosphere with great customer service I needed a car quick sunce all the other local dealershios could come down to my price. Walked into criswell onda and was greeted by everyone. Picked I needed a car quick sunce all the other local dealershios could come down to my price. Walked into criswell onda and was greeted by everyone. Picked out the car i like, test drive it, and had the papers signed in no time. Wife and kids love thier new and very clean car. Will come back for another car More
Great job It was a great experience as usual I would highly recommend this dealership and selles and services and people in finance department to any body how w It was a great experience as usual I would highly recommend this dealership and selles and services and people in finance department to any body how want to buy or lease a new vehicle More