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Criswell Honda

Germantown, MD

4.8
2,980 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,980 reviews

March 17, 2023

Dominique was amazing. If you are in the market for a car go to Dominique. This is the second car we have purchased from him at Criswell Honda. We work with a repair comp More

by N and R H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Criswell Honda responded

We appreciate your continued patronage and are excited to see that this buying event was just as pleasant as your first. Thank you again for sharing these kind comments. We look forward to the next opportunity to work with you.

March 12, 2023

Ask for Dominique, he is the best! He is amazing and makes the process really smooth. He goes above and beyond and really cares for his customers. More

by Daiane
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Criswell Honda responded

Thanks for sharing this wonderful review! We appreciate your business and welcome you to reach out if we can help in any other way.

March 10, 2023

Criswell Honda and John Hicks were superstars when my wife and i decided to purchase our new 2023 Honda Pilot. They had the color she wanted and the service was outstanding. We live in VA but would gladl More

by Adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson, Jordy Ramirez
Mar 17, 2023 -

Criswell Honda responded

It's rewarding to know you enjoyed a standout Honda buying event at Criswell! We value your business and truly appreciate this kind review. Don't hesitate to reach out if we can help in any other way.

February 14, 2023

Criswell Honda is a great place to purchase a vehicle. I have been going to Criswell for over 10 years and love the service. Unfortunately, this time the car I wanted was not available but that was not an More

by Fire143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Criswell Honda responded

Thank you for sharing this positive feedback! We're happy to see we were able to help you out with our impressive selection of available vehicles. We value your continued patronage and look forward to the next opportunity to work with you!

February 11, 2023

This was my first experience working with Dominic, my salesman, at Criswell Honda. He was exceptionally helpful through the entire buying process. He was knowledgeable about the vehicle and went above More

by jomccloskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Turner
Feb 15, 2023 -

Criswell Honda responded

Congratulations on your purchase of a new Honda! We value your business and truly appreciate the excellent review of your experience. Don't hesitate to reach out if we can help in any other way.

February 02, 2023

I've been coming to Criswell Honda for many years. I usually don't like to write reviews as I have a very hectic life, but I would like to shine a light on Miss Tania Joya's customer service. I unde More

by albertolouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Joya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carina Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Criswell Honda responded

Thank you for taking the time to share this positive feedback! We're happy to see you can rely on Tania to provide excellent customer service each time you visit Criswell Honda. We value your continued patronage and look forward to seeing you soon.

January 30, 2023

Me. Estrada is an excellent car salesperson. He is knowledgeable, friendly and truly goes above and beyond to ensure a positive car buying experience. He made the car buying process stress-free and st More

by Carlos jovel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Castor Estrada Jr.
Feb 04, 2023 -

Criswell Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 23, 2023

Sean is really helpful , earnest and responsive. He makes me feel good in the purchasing process. He also help me to buy the insurance. I would like to recommend him to my friends. I also want to sa More

by qiao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Criswell Honda responded

It's great to see you found our staff to be so helpful during your car buying experience. Thank you for choosing Criswell Honda and for sharing your recommendations!

January 21, 2023

I was a great experience! Thanks you Dominic. Your customer service was above and beyond. More

by Deskay2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Jan 24, 2023 -

Criswell Honda responded

We appreciate this high star rating! We hope you enjoy your new vehicle and welcome you to reach out with any additional questions.

January 21, 2023

The staff at Criswell Honda was extremely helpful and friendly. They worked efficiently to get me out of my trade-in and into my new car with expert precision. Most of all they were down to earth, warm More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Damir Sabolcec, Yingze Xie
Jan 24, 2023 -

Criswell Honda responded

We truly appreciate this fantastic review of your positive experience at Criswell Honda! Thank you for allowing us to assist with your automotive needs, and please keep us in mind for any future service.

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