
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent and honest First off I would like to say thank you to Vince and Jay from used cars, they both were fantastic and just so cooperative and honest. From the moment First off I would like to say thank you to Vince and Jay from used cars, they both were fantastic and just so cooperative and honest. From the moment I called, Jay was so honest with me. I had inquired about a car and he immediately told me it was unavailable. He never tried to push me or make buy anything I didn't want. Vince, the manager was outstanding. From start to finish up until finance was a smooth ride. Jessica who assisted me with financing was spectacular. I am truly happy with how everything turned out. Great place to buy your vehicle. Ask for Jay Lim and Vince. Amazing!!!!!!! I even got a great deal for the honda crv I purchased. More
great service Thank you Luis patino you do it great job thank you for all you recomendation muchas gracias le agradezco mucho thank you and you have great da Thank you Luis patino you do it great job thank you for all you recomendation muchas gracias le agradezco mucho thank you and you have great day Gusavo ventura More
Purchase of new Honda CRV was a smooth transaction We bought our car using the True Blue price deal with Geico. Kwame Odum was the first salesman who contacted me. We were pleasantly surprised to see We bought our car using the True Blue price deal with Geico. Kwame Odum was the first salesman who contacted me. We were pleasantly surprised to see the good selection of cars for the 2015 and 2016 Honda CRV models. We initially requested a 2015 LX model, but went for the upgraded 2016 EX model, which Kwame offered at a good price. It was a very pleasant and seamless transaction. All our questions were answered, and the dealership and Kwame was responsive. More
Kevin Ferguson the personal touch and no pressure!! We arrived at Criswell about two weeks ago and things did not go as we planned and Kevin did not pressure us to do something we would not be comforta We arrived at Criswell about two weeks ago and things did not go as we planned and Kevin did not pressure us to do something we would not be comfortable doing. All he said was please take your time and when you think you are ready I will be hear for you every step of the way. Two weeks later he held true to his word. We came back and had a few vehicles in mind and we were not sure which way to go so he plainly said based on what we discussed and what my gut tells me the 2013 accord will make you happy. It was well after closing and we took our time and all he said was I want you to be happy and I will not pressure you into any decision. When it was all said and done we were able to get the car home and we are another happy customer and we will be back when we are ready for our second vehicle. Go see Kevin he will not pressure you and he tell you like it is. More
Great Service and SUPER Friendly Staff Process was smooth and easy. I would totally recommend friends and family to visit Criswell Honda. Luis and Victor were amazing from start to finish : Process was smooth and easy. I would totally recommend friends and family to visit Criswell Honda. Luis and Victor were amazing from start to finish :) More
Great customer service I visited 3 dealers and I was very upset with the way they treated me. I called Kwame and he gave me the price over the phone which other dealers didn I visited 3 dealers and I was very upset with the way they treated me. I called Kwame and he gave me the price over the phone which other dealers didn't . I visited him the next day and the price was still the same. Kwame showed me the car and other options as well. His smile and his patience are the best. He was very knowledgeable about the car and he explained all the things my son needs to know to my son. Then after we chose the car, he introduced us to Jessica Baum who was also very kind and worked with our needs regarding the payment and discounts. My final statement is that if I want to buy a car again I definitely will see to having these two considerate dealers. You both are amazing and you made my life easy. BIG THANK YOU TO BOTH OF YOU! YOU ARE THE BEST OF THE BEST! More
Phil Kmiec & Criswell Honda the perfect combo! Phil Kmiec was great to work with. Whenever I was at Criswell to get an oil change done I would stop and take a look at next possible cars. Phil was a Phil Kmiec was great to work with. Whenever I was at Criswell to get an oil change done I would stop and take a look at next possible cars. Phil was always patient and never pushy. My wife and I felt comfortable working with him. Not once did we feel pressured into getting something we didn't want. Phil didn't play games. I highly recommend working with Phil Kmiec at Criswell Honda. More
Great Experience Purchasing a Used Odyssey at Criswell Honda My wife and I came to Criswell late in the day after visiting a couple other local Honda dealerships and we frankly didn't have much confidence that w My wife and I came to Criswell late in the day after visiting a couple other local Honda dealerships and we frankly didn't have much confidence that we would actually be making a purchase given those previous experiences. We were then lucky enough to have Abe Hosseinpour as our point contact in Used Car Sales and he was very understanding and accommodating of our desire to skip the usual sales rhetoric and get down to brass tacks given our energy level after multiple stops this late in the day. Throughout the process it became evident that Abe was actually a really nice and genuine gentlemen who actually had our best interest at heart. He did his very best to get us in the price ballpark we needed and worked very well in concert with Sales Manager Vince Kerivan who was also very courteous and very interested in helping us get where we needed to be on the sale. I honestly could not recommend working with these two gentlemen any more highly. Great experience! More
A blizzard couldn't keep Kwame away! I requested a price quote for a Honda Accord through Trucar.com and received an immediate follow-up e-mail from Kwame Odum of Criswell Honda. We disc I requested a price quote for a Honda Accord through Trucar.com and received an immediate follow-up e-mail from Kwame Odum of Criswell Honda. We discussed the transaction and quickly agreed to terms. Without a doubt, this new car purchase was the easiest, least stressful, that I have ever had. That is a tribute to both Kwame and Criswell Honda. In an industry where "all is not always what meets the eye", this transaction was fully transparent from start to finish. Once agreed upon, the terms never changed. As it turned out, delivery was scheduled for January 22, the start of the blizzard of 2016. Although Kwame had not planned to go into the dealership that day, in order to prepare for the storm, he made the trip to accommodate my schedule. Need I say anything more! Kwame is both very professional and extremely personable. He made me feel as though I was his only customer and that he had known me for a lifetime. He stayed in touch throughout the process, yet, was not pushy. I drove 119 miles to make this purchase and would drive 500 miles for my next purchase if that's what it took to work with Kwame. I think that he is a man of integrity and I give him my highest endorsement. Larry H More
10 stars if I could The reason for my rating is very simple. Friendly, clean, supportive and Caring. Kwame Odum is a very considerate Sales Rep. He will make you feel at The reason for my rating is very simple. Friendly, clean, supportive and Caring. Kwame Odum is a very considerate Sales Rep. He will make you feel at home and he is very understanding. If you think you won't leave without the vehicle you want he will find every option to make it happen. He is very knowledgeable about the business and vehicles. He won't stop until you feel 100% comfortably with your purchase. More