Criswell Honda

Woderfull Sales Person I entered the dealers Saturday morning to get an oil change for my CRV. after a few minutes I encountered Victor Castro. This man was Friendly. knowle I entered the dealers Saturday morning to get an oil change for my CRV. after a few minutes I encountered Victor Castro. This man was Friendly. knowledgeable and professional. Now I have a new friend and a new Pilot. More

Quick and Professional Experience Aaron was very polite and courtesy. He was able to provide an excellent presentation of the 2016 Honda Accord EX. If he was not able to answer an unco Aaron was very polite and courtesy. He was able to provide an excellent presentation of the 2016 Honda Accord EX. If he was not able to answer an uncommon question, he would find the answer promptly. Additionally, he was very straight forward and reasonable in negotiations. Thank you for a pleasant experience in an important purchase. More

My Accord lx purchase Kwame is an excellent sales person with very high professional skills. He is knowledgeable of the car specifics, very pleasant person, and with no sur Kwame is an excellent sales person with very high professional skills. He is knowledgeable of the car specifics, very pleasant person, and with no surprises. He made my car purchase process very smooth and easy. I will highly recommend him to my friends for a car purchase. My experience in financing my car with Andy Russo was excellent. Andy made the process with smooth and he is a very good sales man too. I am very satisfied and happy with my experience at Criswell More

Financial Department / sales The customer service was exceptional 5 star. Quick to help and answer question and have expert advice . Made sure process was accurate and correct wou The customer service was exceptional 5 star. Quick to help and answer question and have expert advice . Made sure process was accurate and correct would purchase again More

GREAT, PERFECT I HIGH RECOMMEND THIS DEALER AND SPECIAL THE STAFF IS VERY PROFESSIONAL AND HELP THE CLIENT AND PROVEED DIFERENT OPTIONS. I HAPPY WITH ALL OF THEM. I HIGH RECOMMEND THIS DEALER AND SPECIAL THE STAFF IS VERY PROFESSIONAL AND HELP THE CLIENT AND PROVEED DIFERENT OPTIONS. I HAPPY WITH ALL OF THEM. More

Letter to the Better Business Bureau regarding Walker. On Saturday April 13th I went to renew my vehicle lease with Criswell Honda in Germantown, MD. I had gone to this dealership before and had been treat On Saturday April 13th I went to renew my vehicle lease with Criswell Honda in Germantown, MD. I had gone to this dealership before and had been treated fairly. On this occasion I took my wife as I had to leave to tend to my elderly mother. If I had known that they were open today, Sunday, I would have taken care of his by myself and there would be no need for the remainder of this email. Once we made a satisfactory deal with the sales department, I had to leave and my wife was ushered into the finance department and met Walker there. I know how to deal with these people. I would never have let my wife be subject to these people's tactics and behavior. The person, whose job it is to sell you things you don't need, or the car would come with it, proceeded to do use his sales tactics. My wife explained to him that I, her husband, had prepared her to be taken into that little booth with that person and for her to thank the gentleman for his time and politely tell him that we wouldn't need any of these services or extras on a leased car. Once Walker began with how he gets these extra things for his own wife and my wife ought not be so simpleminded or whatever his tactic is that point, my wife actually told him that I had prepared her for this interaction. At this point he became exactly what he is and how people like him continue to make car buying horrible and car dealerships and people who work there despicable by harassing her. He told her that she ought to be able to make a decision without having to check with her husband, basically that she is an idiot and has no mind of her own and that she is a woman and basically an idiot, and then proceeded to intimidate her by asking her why we are turning the car in early, that we can't do this all the time, which I find to be the most disgusting way he behaved. I didn't realize that I had to have this person's permission in order to do anything with my lease. Needless to say, I exposed my wife to the kind of subhuman behavior that only people in this profession feel they can exhibit. For as grateful and happy I was the day before, until my wife told me the next morning how she was treated, I am equally angry and sad that I put my guard down for a moment because of the sales people and how they have treated me and let a person like this treat my wife with such disrespect and disdain. This man is a despicable and misogynistic subhuman. Please let other people know not to allow their mothers, wives or sisters to be subjected to it. Thank you, Ebe Behnia More

Good Fair Service We felt we were treated fairly by the salesmen at Criswell Honda. Our Salesman in particular, Jae Lim, was very friendly and happy to help. We felt We felt we were treated fairly by the salesmen at Criswell Honda. Our Salesman in particular, Jae Lim, was very friendly and happy to help. We felt that we got a good deal on a good car, and left happy. The salesman were willing to bring the car a little closer to our price range, and we most appreciated that they treated us like adults (surprising how patronizing other managers can be when you are a young couple) and didn't waste a lot of time with tricks, although we did have the classic manager come out and tell us he "couldn't go lower than XXXXXX." Again, we felt treated fairly and felt well served by all the people we worked with. More

Awesome Experience and Attention and professionalism Mr. Dominique Vattuone is an excellent and professional sales consultant, I have bought two cars from him and his service is always top-notch, I highl Mr. Dominique Vattuone is an excellent and professional sales consultant, I have bought two cars from him and his service is always top-notch, I highly recommend Mr. Vattuone if you are seeking excellent service. Best Carlos Moya More

Ali Nassabeth sales rep Ali is very professional and knowledgeable. This is my first Honda and he was happy to answer my many question and multiple test rides. Andy Russo ha Ali is very professional and knowledgeable. This is my first Honda and he was happy to answer my many question and multiple test rides. Andy Russo handled the financing details, he was fast and easy to work. Great team! More

Criswell Honda Yanet Lopez was outstanding to work with when I went in to lease a civic. She explained all of my options and had a wealth of knowledge about the civi Yanet Lopez was outstanding to work with when I went in to lease a civic. She explained all of my options and had a wealth of knowledge about the civic as well as other models of Hondas. She went above and beyond to get me into a lease that was within my budget. I am very satisfied with her service as well as that of the whole staff at Criswell Honda. Thanks so much folks. More