Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Honda
Germantown, MD
2,980 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,980 reviews
August 10, 2023
I have bought my last 3 vehicles from Criswell and have been completely satisfied. Dominque Vattuone has handled the last two and I would recommend him and Criswell to my friends and family. been completely satisfied. Dominque Vattuone has handled the last two and I would recommend him and Criswell to my friends and family. More
by dkeith320
Employees Worked With
August 09, 2023
Dominique is amazing! He is so kind and genuinely wants to help his clients. I am going through a nasty divorce and extremely stressed out. I needed a cheaper car paymen He is so kind and genuinely wants to help his clients. I am going through a nasty divorce and extremely stressed out. I needed a cheaper car payment. I got an excellent price for my trade in, a much lower car payment and the process was quick and easy. Highly recommend him!!! More
by Sammy
Employees Worked With
Jordy Ramirez
August 03, 2023
Sean is one of my favorite dealers I’ve worked with he makes you feel like family makes you feel like family More
by Glasscock75
August 03, 2023
I just bought a Honda Accord EX-L Hybrid with the hard to find BSI and color that I wanted. I thought might have to wait 2 or 3 months and they got it in a few day. The price was lower than other quotes I ha find BSI and color that I wanted. I thought might have to wait 2 or 3 months and they got it in a few day. The price was lower than other quotes I had by several thousand dollars and the trade in value of my old car was also higher. I recommend them. More
by Anonymous
June 30, 2023
Sean was outstanding. He answered our initial call at 7:30pm, well after hours. He set an appointment with us the very next morning and we were in a new car within 2 hou He answered our initial call at 7:30pm, well after hours. He set an appointment with us the very next morning and we were in a new car within 2 hours. He was patient, calm, courteous, and caring. He took the time to answer our many questions and made us feel very comfortable through the seamless process. I would highly recommend purchasing a car from him and his dealership. Thank you Sean! Brian and Margarida More
by bdssherm123
June 22, 2023
Excelente atención tube con el señor Dominic , me aclaro todo el proceso de la compra de mi carro muy bien , le agradezco, excelente servicio , todo el proceso de la compra de mi carro muy bien , le agradezco, excelente servicio , More
by Kelia Quintanilla
Employees Worked With
Damir Sabolcec
May 22, 2023
Castor was very friendly and personable. His knowledge of the vehicle made us feel exceptionally comfortable with our selection. He walked us through the entire process so there were no sur His knowledge of the vehicle made us feel exceptionally comfortable with our selection. He walked us through the entire process so there were no surprises at all. I would heartily recommend Castor if you are looking for a used Honda. More
by ChrisMoon88
Employees Worked With
Castor Estrada Jr.
May 09, 2023
Horrible service, liars and swindlers. Do not go here for service, they will lie to you incessantly and leave you out to dry with no explanation. Go to another dealership for any service r Do not go here for service, they will lie to you incessantly and leave you out to dry with no explanation. Go to another dealership for any service related work because you will absolutely be lied to here and left with no recourse. More
by Marvin Brown
Employees Worked With
Other Employees :
Erick Giron, Tony Murray
May 06, 2023
Great experience from all departments (Sales,Finance, Management). Mike was great at listening to exactly what I wanted. Management). Mike was great at listening to exactly what I wanted. More
by BRIONNA
