Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Top notch. Knowlegeable salemen. Everyone very helpful. Luis was excellent. We bought a CR-V from him. He was thorough and explained everything to us. He knew all the buttons and functions of the vehicle. J Luis was excellent. We bought a CR-V from him. He was thorough and explained everything to us. He knew all the buttons and functions of the vehicle. Jessica, at Finance, was also excellent. She was quick and efficient, and explained all the financial details clearly. We recommend Criswell, and Jessica and Luis in a heartbeat. More
Only place to go I purchased a Honda CRV in 2007 from Victor Castro and the experience was as about as painless and streamlined as it could be. The car he sold me was I purchased a Honda CRV in 2007 from Victor Castro and the experience was as about as painless and streamlined as it could be. The car he sold me was as excellent as the service I received. When I was in the market for a new car 10 years later, Criswell was the only dealership I wanted to work with and I was happy to learn that Victor was still there. I told him what I wanted, how much I wanted to spend, what I wanted for my trade-in, and he made it happen. He and Andy Russo made the paperwork easy. Then Victor took the extra time to teach me as much as he could about all the fancy extras in my new CRV. The people there are nice, they are friendly, and they are happy to see you walk out as a satisfied customer. More
Amazing experience! It's really important to me to have clear communication and avoid games when I purchase. Eric at Criswell couldn't have been more helpful, friendly a It's really important to me to have clear communication and avoid games when I purchase. Eric at Criswell couldn't have been more helpful, friendly and transparent. Thank you for a really quick and easy experience. Eric excels at his job! More
Excellent service and a smooth transaction! We just had an amazing experience with Victor in sales, and also the other Victor in finance. Our salesman was top notch and took lots of time to show We just had an amazing experience with Victor in sales, and also the other Victor in finance. Our salesman was top notch and took lots of time to show us the features and discuss the vehicle we were interested in, in great details. They did not have the color we wanted, but made sure to find one and bring it to the dealership for us. He orchestrated all the efforts needed so that when we arrived the ball was rolling. The other Victor, in finance was also wonderful and stepped us through the process with ease, and explained everything perfectly. We love the car. Now we have to learn all the wonderful features it has. Thank you to everyone at Criswell, and to those behind the scenes who worked on the car when it arrived and we never saw them. Best of all possible transactions!!!!! More
Great dealership The sales guy emailed me with the price i was looking for. They beat every other dealer. I went there and picked it up in less then 3 hours. No hassle The sales guy emailed me with the price i was looking for. They beat every other dealer. I went there and picked it up in less then 3 hours. No hassle, no tricks. Just honest and hardworking folks. Definitely recommend anyone whose looking for a new Honda to check out Criswell before they commit elsewhere. More
Steve and Andy. More than the vehicle itself, I couldn't be happier with the process of purchasing my new 2017 Honda CRV. Steve Kwon is a great salesman with excellen More than the vehicle itself, I couldn't be happier with the process of purchasing my new 2017 Honda CRV. Steve Kwon is a great salesman with excellent attention to detail and care for his customers. I appreciate his thoughtfulness, customer service, and professionalism in conducting the purchase of my new vehicle as well as trade in. I also am very pleased with Andy Russo in Finance with his empathy and his attentiveness towards my needs in finances. He was able to get the terms and rate I wanted as well as being completely transparent with the entire deal/transaction (something you don't see too often in dealership finance). I highly recommend working with both Steve (in sales) and Andy (in finance) when you decide to purchase a New Honda. More
Excellent Customer Service This was first time for me to buy a new car. The dealer whose name is Dominique was very kind and helpful with everything I needed. I definitely recom This was first time for me to buy a new car. The dealer whose name is Dominique was very kind and helpful with everything I needed. I definitely recommend this dealership! More
Very good service - our second Honda from Criswell Kevin did a great job. He ensured that I knew all of the features of the Ridgeline, and worked with me get deal that best suited my needs. It was ve Kevin did a great job. He ensured that I knew all of the features of the Ridgeline, and worked with me get deal that best suited my needs. It was very good working with Victor in finance as well. This was my first time dealing with Kevin and Victor but second vehicle from Criswell. A great operation all the way around. Definitely will recommend to friends and family. Give my best to Harry Criswell - our boys used to play football together. More
Smooth & Clear Experience My wife and I couldn't be happier with the experience and purchase at Criswell Honda. We've bought 3 cars from them, including a trade-in, and each ti My wife and I couldn't be happier with the experience and purchase at Criswell Honda. We've bought 3 cars from them, including a trade-in, and each time it was a great experience. Although we knew what we wanted, Ali, in sales, helped find the specific car and features that fit our needs and budget. Victor, in financing, worked with us and clearly explained the process, terms, and features of our car and loan. After it was all settled, paperwork was 15 minutes. Their service/maintenance department is also very good. You'll pay dealership prices, but you'll know how much it all is up front and I've never been pressured to do repairs that aren't requested or urgent. They also offer guidance on what needs to be done next and provide estimates so you can plan better. More
Fast, Easy, and Friendly Erick was great in helping get my car setup at Criswell Honda. He was great at explaining the service that was conducted on my car and what was recom Erick was great in helping get my car setup at Criswell Honda. He was great at explaining the service that was conducted on my car and what was recommended for the future. Overall, I was very pleased with my experience! More