Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great Service, Excellent Experience We were helped at this dealership by Kwame Odum after having somewhat of a nightmare week with another dealership and boy are we glad that we did! I h We were helped at this dealership by Kwame Odum after having somewhat of a nightmare week with another dealership and boy are we glad that we did! I had been in communication with the other dealerships for weeks, and only met Kwame the day of the deal, yet I felt like I had known him for years. He was very easy going and upfront. I never felt, during our transaction, that anything was being hidden from me and he was very knowledgable about the entire car buying process and was able to help us along the way. I am very glad that I was able to find Crisswell and Kwame Odum, and even feel at the end of the day I've made a friend that I could contact again if I needed help with anything related to my vehicle. More
Excellent Service ever. Salesperson was very friendly, helpful, and informed. I was debating between a CRV LX and EX. He educated me about the difference and made mak ever. Salesperson was very friendly, helpful, and informed. I was debating between a CRV LX and EX. He educated me about the difference and made make up my mind. Now I am a proud owner of a CRV-EX.Thank you very much Victor! We couldn't have done this without your help. More
Excellent Experience My experience at the Criswell Honda was excellent. All of the cars were beautifully maintained and spotless. Jae Lim was very friendly and went to g My experience at the Criswell Honda was excellent. All of the cars were beautifully maintained and spotless. Jae Lim was very friendly and went to great lengths to show us cars in the snow, clearing multiple cars for me to test drive. He gave excellent and realistic information about the cars and how they were different from the others, and listened to what I had to say. Andy Russo in finance was also incredibly kind and understanding. He gave us a variety of options without pushing for the more expensive options, but gave us the facts and bottom line for each option. He was patient, understanding, and overall great to work with. I also worked with Vince Kerican on what the cost of the car would be, and he was very straight forward and to the point. More
The used car cats Thank you guys again for an enjoyable experience. Mazen, stay cool! I enjoyed the used car sales managers candor! It was worth the 180 mile trip from Thank you guys again for an enjoyable experience. Mazen, stay cool! I enjoyed the used car sales managers candor! It was worth the 180 mile trip from Garrett County. Glad I dealt with you guys. Keep up the good work! More
If you enter this dealership you will exit with a great deal I and got great service from both Dominique and Jim. However, I should say, that everybody was extremely welcoming and attentive. I also got a great I and got great service from both Dominique and Jim. However, I should say, that everybody was extremely welcoming and attentive. I also got a great help from Christella. More
Great buy at Criswell Honda I recently bought a 2015 Honda Accord at Criswell Honda. The Sales Consultant was Mazen Muhtaseb. It was a straight-forward buy. I knew which car I I recently bought a 2015 Honda Accord at Criswell Honda. The Sales Consultant was Mazen Muhtaseb. It was a straight-forward buy. I knew which car I wanted (I found it online at Criswell), I didn't need any financing, and I had my insurance ready to go. But buying a car is still a process of many steps. Mazen came in on his day off to show me the car and all its features. After I had finished signing the financial paperwork with the business manager, Mazen was still there to see if I needed any help. And I did since this was my first car with the fancy current electronics including Navigation. Mazen stayed late and walked me through all the menus and didn't leave until he'd answered all my questions. I highly recommend Mazen if you want to buy a car. More
Professional business atmosphere I am very please with the service I received. The staff was both professional and knowledgeable about the vehicle. I'm grateful that I came here. I w I am very please with the service I received. The staff was both professional and knowledgeable about the vehicle. I'm grateful that I came here. I would highly recommended any one currently looking to stop by and purchase. You won't be disappointed. More
Great service Eric and Andy! were great. Eric helped us find what we want at the price we want. Big thank you to the both of them. Eric and Andy! were great. Eric helped us find what we want at the price we want. Big thank you to the both of them. More
Great customer service I like the customer service that I had for my Honda Civic 2009. The employees were polite and professional to me and towards my questions. I really li I like the customer service that I had for my Honda Civic 2009. The employees were polite and professional to me and towards my questions. I really like how the timing factor of helping me and to be able to assist me on a Saturday morning.im just happy to really get my car back. More
Excellent Service from Steve Kwon Steve Kwon made our new car buying experience very enjoyable! He was very attentive to our needs and availed himself to any questions we had. The b Steve Kwon made our new car buying experience very enjoyable! He was very attentive to our needs and availed himself to any questions we had. The below option for "Vehicle brand purchased" will not let me select Nissan. More