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Criswell Honda

Germantown, MD

4.8
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,988 reviews

February 23, 2024

The salesman, Dominique Vattuone, was very professional and knowledgeable. He even called me while on vacation to let me know when I could come in and see the new Honda CR-V Hybrids. His follow-up was perf More

by Triplec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brown was my finance guy and like all the others knew everything and made life very easy!
Feb 23, 2024 -

Criswell Honda responded

Our friendly and professional team is committed to providing an outstanding car buying event, and it's wonderful to know you were pleased with the results. We value your business and sincerely appreciate your kind comments and recommendations.

February 22, 2024

The salesman, Dominique Vattuone, was very friendly and knowledgeable. He clearly explained all the features of the 2024 HR-V. He was very patient with me (i'm a senior citizen) and took the time to provid More

by MM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Feb 22, 2024 -

Criswell Honda responded

Thank you for choosing to work with Dominique and Criswell for your recent Honda purchase. We are committed to providing a simple and seamless car buying event and are happy to see you were pleased with your experience. Don't hesitate to reach out if we can be of further assistance.

February 20, 2024

Criswell Honda was not only professional, quick but go at your own pace, exceptionally friendly and personable, but they really cared about getting what my family needed. Dominique was the absolute best to w More

by thomas schmitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damir Sabolcec
Feb 21, 2024 -

Criswell Honda responded

Thank you for taking the time to share this wonderful review of your recent car buying event. Dominique is a customer favorite and is dedicated to delivering a standout purchasing process from start to finish. We value your business and look forward to the next opportunity to work with you.

February 17, 2024

Andrew Moreno, the outstanding salesman who helped us choose and understand our new CR-V Hybrid was honest, patient and knowledgeable. I could not have asked for better service and expertise from Andrew More

by kevin c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damir Sabolcec
Feb 19, 2024 -

Criswell Honda responded

We're thrilled to see you enjoyed such a fantastic car buying event while working with Andrew. We value your business and truly appreciate your recommendations.

February 10, 2024

Michael Coffman, the outstanding salesman who helped us choose and understand our new CR-V Hybrid was honest, patient and knowledgeable. The whole crew from managers to mechanics were helpful. More

by aetnathompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Coffman
Feb 12, 2024 -

Criswell Honda responded

Congratulations on the purchase of your CR-V Hybrid! It's great to hear Michael and the Criswell team provided an exceptional car buying event from start to finish. Don't hesitate to reach out if you have any other questions about your new vehicle.

February 09, 2024

My partner and I had a very positive experience having our vehicle serviced by Tyler. He consistently provided prompt, honest, and efficient answers to all of our inquiries. Impressively, he was able to s More

by Michelle Lucille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 12, 2024 -

Criswell Honda responded

We're happy to see everything was completed quickly and to your satisfaction. Thanks again for choosing Criswell and for sharing this positive review of your experience.

February 01, 2024

If you are shopping for a new Honda, suggest you ask for Michael Caudillo as your sales rep. Outstanding customer service to be sure. xxxx of a nice, no pressure, knowledgeable guy. Won't let you down. More

by themdebs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
Feb 02, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed such a fantastic car buying experience at Criswell! Thank you for taking the time to share this positive feedback while highlighting the efforts of our staff. We value your business and truly hope to of service to you in the future.

January 29, 2024

Michael is an absolute pleasure to work with! He was so helpful to me the entire time, letting me test drive and look at as many different cars as I wanted never making me feel pressured. When I More

by Catymoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Caudillo
Jan 30, 2024 -

Criswell Honda responded

It's exciting to see you had such a fantastic car buying event! Michael and our other team members are dedicated to providing an exceptional customer experience throughout the purchasing process and are thrilled to see you were impressed with the service you received. Thanks again for choosing Criswell, and please don't hesitate to reach out if we can be of further assistance.

January 28, 2024

Michael Caudillo offered me outstanding guidance and support with each of my questions through out the whole process and I ended up with my dream car! I am very happy and satisfied with their profession More

by Angela
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
Jan 29, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive feedback! We're thrilled to know you enjoyed a standout car buying event from start to finish. Please keep us in mind for any future automotive needs.

January 28, 2024

Dealership took the time to understood my desire car and work with my budget to make this happen. More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
Jan 29, 2024 -

Criswell Honda responded

Our courteous and capable staff is dedicated to helping you find the right vehicle for your needs and your budget. We're happy to see we could really help you out and welcome you to give us a call or stop by if we can be of further assistance.

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