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Criswell Honda
Germantown, MD
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,988 reviews
November 25, 2017
Criswell Honda It was very professional. The showroom setting is very comfortable for discussion and negotiation. Both Kevin and Victor were very patient in addressi It was very professional. The showroom setting is very comfortable for discussion and negotiation. Both Kevin and Victor were very patient in addressing all concerns. More
by GoHanDaDa
Employees Worked With
Victor Castro
November 24, 2017
Criswell Honda: A Great Experience I had a wonderful experience at Criswell Honda. I worked with Dominique Vattuone and Jessica Baum, and both went beyond my expectations to make my exp I had a wonderful experience at Criswell Honda. I worked with Dominique Vattuone and Jessica Baum, and both went beyond my expectations to make my experience a pleasant one. To be honest, I came to Criswell Honda because of Dominique — he sold me my very first car over 10 years ago. And he was the Dominique I remembered - kind, patient, and honest. Jessica was just as kind, patient, and honest as well. I highly recommended Criswell Honda, and Dominique and Jessica! More
by Coco1609
November 22, 2017
Top Notch From inquiring about the vehicle for the first time to test drive and finalizing the deal JAE LIM were there to answer all our questions and concern( From inquiring about the vehicle for the first time to test drive and finalizing the deal JAE LIM were there to answer all our questions and concern( being out of state buyers ) all steps of the way from phone calls to emails, together with manager Calvin and FI Andy, you guys are the best!!!! If you looking for your next vehicle look no farther than Criswell Honda we highly recommend this place and ask For Jae Lim he went above and beyond for us and we are sure he will do the same for anyone. More
by Ryan and April
Employees Worked With
Jae Lim, Andy Russo, Calvin Young
November 21, 2017
Great test drive experience Kwame Odum took me out for a CR-V test drive. He explained everything about the car and it's technology. Kwame was knowledgeable about the car and sha Kwame Odum took me out for a CR-V test drive. He explained everything about the car and it's technology. Kwame was knowledgeable about the car and shared that with me. Judy Anderson More
by Judy
Employees Worked With
Kwame Odum
November 19, 2017
Amazing Experience We had a fantastic experience working with the team. They were able to help us purchase a vehicle within our budget and worked very hard to help ensur We had a fantastic experience working with the team. They were able to help us purchase a vehicle within our budget and worked very hard to help ensure we were well taken care of. We appreciated there honesty and they did not mess around. Thank you so much. We plan to purchase our next Honda here even though it is not the closest for us. We will definitely be back and will recommend. More
by PhilipErickson
Employees Worked With
Jessica Baum, Michael Vasquez, Mark Harrington
November 18, 2017
Buying CR-V God very good experience of buying a new car.at this dealership. Dominique was very friendly and delivered the car as agreed on time and configuration God very good experience of buying a new car.at this dealership. Dominique was very friendly and delivered the car as agreed on time and configuration. More
by Edpapautsky
Employees Worked With
November 15, 2017
Nice Deal Staffs are nice. The deal is very decent. The dealership makes sure they provide a nicely cleaned car. I will definitely recommend Criswell Nissan Ger Staffs are nice. The deal is very decent. The dealership makes sure they provide a nicely cleaned car. I will definitely recommend Criswell Nissan Germantown! More
by happykelly123
Employees Worked With
Eric Konan
November 13, 2017
"Like Family" Dominique Vattuone treats us like family. That is why we keep coming back! His old school customer service ethic is rare to find, and very appreciated Dominique Vattuone treats us like family. That is why we keep coming back! His old school customer service ethic is rare to find, and very appreciated. More
by GeorgeA
Employees Worked With
November 13, 2017
Was a smooth transaction I will recommended, process was easy and prompt, sales person was very courteous and knowledgeable , was a little slow in the finance department, but I will recommended, process was easy and prompt, sales person was very courteous and knowledgeable , was a little slow in the finance department, but was lunchtime More
by Lunchtime, buyer17
Employees Worked With
Jae Lim
November 11, 2017
Amazing courtesy I was extremely pleased with the courtesy & professionalism at Criswell. 2 people I want to highlight is Abe Stein & Mark ( Manager), who made the buy I was extremely pleased with the courtesy & professionalism at Criswell. 2 people I want to highlight is Abe Stein & Mark ( Manager), who made the buying experience memorable. Abe is soft spoken and spends time to make customer feel at home, which is primary reason I bought the car More
by Kashyap1
Employees Worked With
Mark Harrington, Abe Stein
