Criswell Honda

"Excellent Service Beyond my Expectations" I have brought my Honda Odyssey for Service at Chriswell Honda in Germantown MD for several years now; I have been very satisfied every time I have vi I have brought my Honda Odyssey for Service at Chriswell Honda in Germantown MD for several years now; I have been very satisfied every time I have visit. This last time I needed service done for my car, I decided to go somewhere cheaper for my wallet, I came to find out that it was a waist of time for this place had no updated equipment to do a proper diagnostic test on my Honda Odyssey, so I desired to came back to Chriswell Honda for they have always done an excellent job on my car. I would like to thank George Ayoub as i had run into an small problem he was prompt to step in and resolve the problem with excellent management skills and a outstanding personal disposition that exceeded my expectations. George confirmed once again why I continue to come to Chriswell Honda. Thank you George A. More

My absolute best car buying experience! I purchased a Honda Pilot Touring through Mike Kelley, who is not only knowledgeable, but an excellent sales rep to work with! Truly had an excellent I purchased a Honda Pilot Touring through Mike Kelley, who is not only knowledgeable, but an excellent sales rep to work with! Truly had an excellent experience! More

Great customer service The staff was very nice. They made buying a car very easy. They had the best price in the DMV for what i was looking for! Ask for Jae he will take car The staff was very nice. They made buying a car very easy. They had the best price in the DMV for what i was looking for! Ask for Jae he will take care of you! More

Exceptional experience We came in a few days after my husband purchased an Accord to purchase a Pilot for myself. My husband had already communicated to Brandon Lindsey the We came in a few days after my husband purchased an Accord to purchase a Pilot for myself. My husband had already communicated to Brandon Lindsey the exact vehicle I was interested in. He had the car out front waiting for us when we arrived. The entire team we worked with, Brandon Lindsey, Rameez Haq, Mike Tomazos, and Andy Russo, were professional and enjoyable. They each made the process stress free, which was amazing because I detest the entire car buying process. They truly care about the customer and satisfying the customer as opposed to their customers just being a number. They were personable and genuinely wanted to make us happy. We will certainly be back in the future as well as refer family and friends to them. More

Beyond great My wife and I were heading home to NW Ohio early Jan 16th when the tire pressure warning light came on just as we hit I-270N. Not wanting to chance a My wife and I were heading home to NW Ohio early Jan 16th when the tire pressure warning light came on just as we hit I-270N. Not wanting to chance a flat tire in a snowstorm, I exited at Father Hurley Blvd and pulled into a shopping center. My wife found the the Honda dealer in Germantown on her non- GPS phone. A patient woman ( Tina? or Tania?) in service figured out where we were from the names of the shops and gave us directions to Criswell Honda. When we pulled into the service dept.,a young white man quickly directed me to an area where the tires could be checked and inflated. My wife went to the customer lounge. An older black man checked our tires and inflated all of them to the proper pressure. He then reset the tire pressure warning light. He was very efficient, helpful, friendly and courteous. There was no charge and no paperwork. I moved our 2014 Accord outside and went to the customer lounge to get my wife. Our only complaint is that the service was done so quickly that my wife did not have time to finish her delicious coffee. We will be returning to Wash. this year and dropping off a plate of cookies for the service dept. if we can find Amaranth Drive again. More

Great customer service! This is our second purchase from Criswell Honda! This time we dealt with Dominique and he was just amazing to work with and we highly recommend him to This is our second purchase from Criswell Honda! This time we dealt with Dominique and he was just amazing to work with and we highly recommend him to anyone who's looking to purchase and new Honda! The transaction was seem less and smooth. Thank you again Dominique for your great service! More

Above and beyond! I cannot put into words how amazing our experience with Kwame has been. Kwame was extremely friendly and professional, going above and beyond to m I cannot put into words how amazing our experience with Kwame has been. Kwame was extremely friendly and professional, going above and beyond to make sure we were comfortable and understood everything about the whole process. He walked us through many of the features of the 2018 civic we were looking to buy, taking the time ad energy to actually show us how each one worked rather than simply describing each feature. I have never met a more caring and knowledgeable salesperson, and 100% will be referring him to others. We could not be happier with our purchase and highly recommend Kwame! More

Excellent experience Our first buying experience at Criswell Honda was excellent. Michael Kelley took outstanding care to meet our needs. He was patience and professiona Our first buying experience at Criswell Honda was excellent. Michael Kelley took outstanding care to meet our needs. He was patience and professional. He explain in clear detail of the safety features that the new car has and how each feature works. Michael diligently made sure the car buying process went smoothly. Our car was cleaned and prepared ready to be on the road after financing was done, with our phones bluetooth connected and functioning seamlessly. Overall an excellent experience. More

Salesperson Was Great! Knew I wanted a late model, low mileage hybrid, either Volt, Prius or Accord Hybrid. Truecar.com showed me a 2015 Honda Accord Hybrid at Criswell. I Knew I wanted a late model, low mileage hybrid, either Volt, Prius or Accord Hybrid. Truecar.com showed me a 2015 Honda Accord Hybrid at Criswell. I communicated with the salesperson who reached out to me, and made an appointment to test drive. I rolled up and saw the car--looked sharper than I expected! Phil Meilleur was the salesperson I had dealt with over the web, and he was there to greet me. This is A-1 service from a salesperson, can't say enough good about Phil. Drove the car, loved it, bought it with my bank's pre-approved bank check. Phil even set my iPhone to the car bluetooth! Since I was driving a rental after an accident, he arranged to have it returned and I drove out and home in the Accord Hybrid. Thanks Phil! Love the car, and really appreciate your help. Highly recommend Phil for service and knowledge of the vehicles he sells. More