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Criswell Honda

Germantown, MD

4.8
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,988 reviews

March 13, 2024

"Dominique Vattuone at Criswell Honda provided exemplary service, guiding me through the car-buying process with expertise and care. The dealership's commitment to customer satisfaction was evident at every More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed a stellar car buying event at Criswell! Dominique is a customer favorite and is well known for providing exceptional customer service throughout the Honda purchasing process. We value the opportunity to work with you and welcome you to reach out if we can be of further assistance.

March 10, 2024

An absolutely exceptional experience. We knew what car we were looking for but the staff went above and beyond to make sure we felt heard. Michael Coffman, sales representative, was very More

by The Harrington’s
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis , Michael Coffman
Mar 11, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed such a standout car buying event! Our friendly and professional team is dedicated to delivering a remarkable purchasing process from start to finish and we appreciate knowing we earned your recommendations.

March 09, 2024

Well run and very organized. Staff is very helpful and great selection of cars. 5 stars More

by Timmetro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Criswell Honda responded

100% satisfaction is our goal and it's great to know you were pleased with your recent experience at Criswell! Thanks again for sharing this positive review.

March 05, 2024

Carina has great customer service, very knowledgeable about my vehicle. She’s has service all my vehicles last few years. Highly recommend. More

by Renecruzticas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Criswell Honda responded

Thank you for sharing these recommendations! It's great to know you can rely on Carina and the team at Criswell to provide a standout service each time you bring your vehicles in for maintenance. We look forward to continuing this working relationship.

March 03, 2024

I have just purchased my third or fourth Pilot from Criswell and I love it! Dom Vattuone is the quintessential sales professional right down to making sure the license plates are spotless. Amazing ser More

by LisaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Criswell Honda responded

Congratulations! We sincerely appreciate your continued patronage and are thrilled to know you can count on Dominique and Criswell to provide a first class car buying experience.

March 02, 2024

If you’re there to buy a car, please ask for Mr. Andrew Moreno. He will ensure to take good care of you. He’s also bilingual for those in need of a Spanish speaker. He also took good care of me when More

by Moncada_adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Damir Sabolcec
Mar 04, 2024 -

Criswell Honda responded

It's great to know you were pleased with the excellent customer service you received during your recent car buying event. We welcome you to reach out if we can be of further assistance.

February 29, 2024

I can’t say enough great things about my experience in purchasing my HR-V. Andrew is the best! He is very personable and knowledgeable and will take care of you! If you are looking for a car, come on by a More

by Jodaay32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Mar 04, 2024 -

Criswell Honda responded

Thanks so much for taking the time to share this great review! We value your business and look forward to seeing you soon!

February 28, 2024

Andre is the best ! Very professional and great customer service ! He tries his best to help his clients with a great positive attitude. Great example of what customer s More

by chelsea Ollivierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Criswell Honda responded

We're happy to see you were pleased with the exceptional customer service you received at Criswell! Thank you for sharing this positive feedback!

February 24, 2024

Miguel was amazing when buying my new Honda Pilot. He knew the color and features I was looking for in a car. He found exactly what I wanted and had it brought to the dealer. Loved Miguel and my new c More

by Pencek25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel - sold me the car, Jordy Ramirez
Feb 26, 2024 -

Criswell Honda responded

We're thrilled to hear you found exactly what you were looking for at Criswell! Thanks again for trusting our professional staff to provide for your automotive needs. Don't hesitate to reach out if we can be of further assistance.

February 24, 2024

If you find yourself going here to look for a car ask for Michael Coffman. Great to deal with not your typical car salesman, laid back and not pushy. Can't imagine dealing with another salesman after deali More

by mcgowankm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damir Sabolcec, Michael Coffman
Feb 26, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed a simple and seamless car buying event while working with Michael. We appreciate this positive feedback and hope to be of service to you in the future.

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