Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,963 reviews
My partner and I had a very positive experience having our vehicle serviced by Tyler. He consistently provided prompt, honest, and efficient answers to all of our inquiries. Impressively, he was able to s our vehicle serviced by Tyler. He consistently provided prompt, honest, and efficient answers to all of our inquiries. Impressively, he was able to swiftly order and install special parts on our vehicle within a mere 24 hours of our initial contact with the service center. I highly recommend his services for all your automobile maintenance requirements, as he truly excels in ensuring customer satisfaction. Keep up the amazing work Tyler! More
If you are shopping for a new Honda, suggest you ask for Michael Caudillo as your sales rep. Outstanding customer service to be sure. xxxx of a nice, no pressure, knowledgeable guy. Won't let you down. Michael Caudillo as your sales rep. Outstanding customer service to be sure. xxxx of a nice, no pressure, knowledgeable guy. Won't let you down. I give him a 10 out of 10! Even went the extra distance to locate and transfer the exact vehicle I was hoping for. More
Michael is an absolute pleasure to work with! He was so helpful to me the entire time, letting me test drive and look at as many different cars as I wanted never making me feel pressured. When I He was so helpful to me the entire time, letting me test drive and look at as many different cars as I wanted never making me feel pressured. When I couldnt decide between two he let me know he would go get one at another lot and bring it. Michael stayed late, provided me with snacks and made sure I understood the car buying process the entire way through. I cannot recommend him enough, he is so amazing I wish I needed another car just to buy one from him again :) More
Michael Caudillo offered me outstanding guidance and support with each of my questions through out the whole process and I ended up with my dream car! I am very happy and satisfied with their profession support with each of my questions through out the whole process and I ended up with my dream car! I am very happy and satisfied with their professionalism. More
Dealership took the time to understood my desire car and work with my budget to make this happen. work with my budget to make this happen. More
The dealership is clean and has all the model cars in the show room with window sticker that includes all the details of the vehicle that you’re looking at. Dominique was very helpful and attentive, I told h show room with window sticker that includes all the details of the vehicle that you’re looking at. Dominique was very helpful and attentive, I told him what I was looking for and he made it happen. He was exceptionally AWESOME! More
Jahmally the sales consultant was outstanding and super helpful with my car buying process. If you ever go to this dealership WHICH YOU SHOULD ask for Jahmally - will be a great choice - made car buying pr helpful with my car buying process. If you ever go to this dealership WHICH YOU SHOULD ask for Jahmally - will be a great choice - made car buying process 1000x easy and taught me everything I needed with patience. A true professional and carried himself gracefully ! More
Dominique Vattuone and the entire team is extremely amazing. 100% recommend. Thank you for helping me and my family get a car. amazing. 100% recommend. Thank you for helping me and my family get a car. More
The finance process to purchase the car went very well but the problem was after we bought the car. We did not get any information regarding the payments in the usb key he gave us. We sent several emails but the problem was after we bought the car. We did not get any information regarding the payments in the usb key he gave us. We sent several emails to the saler Natasha Parsard but she was not helpful to help us setting up an account. Finally one week before the deadline, we went to Honda and found out why we could not set up an account. It was because our lender was Truist bank not Honda Financial as the saler thought and they needed our green card, our application was incomplete! But the finance representative Damir Sabolcec tried to contact us ONLY one week before the deadline and could not reach my husband. He did not email us! Anyway they changed the deadline and after waiting 1 week as he told us to get the letter, we emailed him. The following day because we did not hear from him we contacted Truist to get our account number to set up an account finally. He replied to us later the same day and gave us the account number. We received their letter 1 week later. Very disappointing! How he handled our finance application was not professional at all!!! Lesson learned : You need to be proactive because you will be in trouble not them if you are late for your first payment. More
Dominique was good and professional. Thank you for the quick and smooth car purchase process. Thank you for the quick and smooth car purchase process. More