Criswell Honda

This was my 1st time purchasing a brand new vehicle & the whole team at Criswell made the whole experience feel very easy and pleasant. Andrew was amazing. Took his time explaining the car features and was v whole team at Criswell made the whole experience feel very easy and pleasant. Andrew was amazing. Took his time explaining the car features and was very efficient. Great in communicating with me online and via text. He & Andre worked together to ensure I could get into a new vehicle. Jordan in Finance was very nice and patient. He took his time explaining everything. It was overall a great experience. I will definitely recommend Criswell Honda to everyone who’s in the market for a new vehicle. Excellent Service! More

Dominique is great! ! He is so personable & makes the stress of buying/finding a new car less stressful. He made the entire process smooth from beginning to end & I left ! He is so personable & makes the stress of buying/finding a new car less stressful. He made the entire process smooth from beginning to end & I left the dealership extremely happy & satisfied with my new car. More

I had such an great experience at this dealership. I was amazed at the communication and camaraderie that was displayed. The staff went above and beyond to make sure I found the right car that fits my I was amazed at the communication and camaraderie that was displayed. The staff went above and beyond to make sure I found the right car that fits my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. You can tell through how personable Jay Khan, Travis Brown and Michael Caudillo are, that they not only care about business, but the clients experience as well. I will be returning to Criswell Honda for all of my car needs and I hope others make the same decision. More

I was pleased with this dealership. The largest showroom I have ever seen has the nicest parts department and plenty of seating in the waiting area for customers. I can't wait to deal The largest showroom I have ever seen has the nicest parts department and plenty of seating in the waiting area for customers. I can't wait to deal with the service department which I have only seen from above from the great view you get from the showroom. More

Awesome service! Feel at home right away. Natasha was not pushing. She was patient and yet explain in details about the pilot. Natasha provides personal touch to this Feel at home right away. Natasha was not pushing. She was patient and yet explain in details about the pilot. Natasha provides personal touch to this buying experience - gentle but informative! I will definitely refer her to family members and friends. More

Simple transaction thanks to salesman. Was able to find the write fit for me. He stayed past closing time to help me. I am thankful I was able to get a vehicle right away. Thanks Micheal a Was able to find the write fit for me. He stayed past closing time to help me. I am thankful I was able to get a vehicle right away. Thanks Micheal and Jay for easing up the process. Great customer service from both of them. More

My Honda CRV was makibng a weird sound when I speeded up. I brought my car the Criswell Honda Dealer in Germantown; which included $99 for diagnosis. I was t given the diagnoses and I paid the aforementioned I brought my car the Criswell Honda Dealer in Germantown; which included $99 for diagnosis. I was t given the diagnoses and I paid the aforementioned amount. I left the shop and an houtr later the sound was back. I came back to Criswell, and identified a different reason forn the sound charging additonal $1000 dollars. Obviouly, this was a ill wok, you didn't do your work properly. If I paid for you to diagnose my car and I was given the right diagnosis, which should I padi again for the same reason ; don''t you offer warranty for your work?? More

John, our salesperson, was new to the job. However, he was attentive to detail and provided regular communication via text messages. I appreciated all the back and forth to understand what w However, he was attentive to detail and provided regular communication via text messages. I appreciated all the back and forth to understand what was happening with my requests in finding a vehicle and settling on a fair price. More

Dominique was very knowledgeable, professional, attentive to customer needs and courteous. I highly recommend him. to customer needs and courteous. I highly recommend him. More

Michael Coffman was a pleasure to work with, and the dealership was clean and professional. The purchase process was smooth and pressure-free. dealership was clean and professional. The purchase process was smooth and pressure-free. More