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Criswell Honda

Germantown, MD

4.8
2,964 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,964 reviews

November 21, 2024

Incredible experience! The team was extremely friendly, professional and caring. I purchased my 2014 Odyssey and 2025 Pilot from Criswell and recommended my parents who p More

by Raymond W Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Criswell Honda responded

It's exciting to hear you can count on our team to provide a stellar car buying event from start to finish! We value your continued business and truly appreciate your recommendations.

November 09, 2024

Dominique was super helpful and determined to get me a really good deal. I went there already knowing that I wanted the 2024 Honda Accord EX so the next steps were weighing my options. He was able to get More

by Janell Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Criswell Honda responded

Our team is always happy to help! It's wonderful to know you were pleased with your recent car buying event at Criswell. Thanks for taking the time to let us know how we are doing and sharing your recommendations.

November 08, 2024

Simple, great experience. Immediately gave us a market price quote, found the specific color we wanted nearby, and had it on the lot next day. This is the first car buying e More

by ryanh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Criswell Honda responded

It's our goal to offer an exceptional car buying experience, and Dominique is well known for going the extra mile to deliver a noteworthy event. Thanks again for choosing Criswell. We value the opportunity to work with you and hope to be of service to you in the future.

November 06, 2024

Arbi is a wonderful, and respectful man! I would trust him to take care of selling my mother a car without thinking twice! More

by jacob
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Criswell Honda responded

Thank you for choosing Criswell! We are happy to see you found our staff to be so helpful and hope you'll keep us in mind for any future automotive needs.

October 12, 2024

Hi, I recently purchased a new Honda CR-V Hybrid, and I wanted to take a moment to express my gratitude for the assistance I received from Tony. He was incredibly helpful throughout the process, and I foun More

by Dharmendra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Criswell Honda responded

Thank you so much for sharing this positive review! We are happy to see you were pleased with your overall car buying experience and hope you'll keep us in mind for any future automotive needs.

October 09, 2024

Purchased a brand new 2024 Honda Accord Touring. Made it super easy for the salesperson (Emmanuel) since I already had my numbers ready and the vehicle picked out from their lot. During the sales pr More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Umo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Criswell Honda responded

Thank you for taking the time to update us on your recent car buying experience. While we are sorry to see it was not positive from the beginning, we are happy to see that things were resolved in a positive and timely manner. We hope you enjoy your new vehicle and welcome you to reach out if we can be of further assistance.

October 03, 2024

Dominique drove 6 hours to deliver my Prologue and spent time getting me acclimated to this new EV. He made the process easy and checked in on my after a few days to make sure everything was working properl More

by jakerdav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Criswell Honda responded

Congratulations on your purchase! We're happy to see you were completely satisfied with your exceptional car buying experience provided by Dominique and Criswell. We hope you enjoy your new Honda and welcome you to reach out if we can be of further assistance.

September 28, 2024

A dealership is as good as its team, and the star of this team is Dominique. He’s a fantastic salesman who went above and beyond for my family. Easy 5 stars!!! More

by Sami Abu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Criswell Honda responded

Thank you for sharing this wonderful feedback! Dominique is definitely a customer favorite and is dedicated to delivering a standout car buying event with every purchase. We value the opportunity to work with you and welcome you to reach out if we can help with any future automotive needs.

September 12, 2024

Natasha Parsard was the best to help me with my Honda Pilot purchased. I highly recommend her and she’s so polite and knowledgeable about the product. Thank you again and see you next time. More

by Youngcobra20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Honda responded

We're happy to see you enjoyed a great purchasing process at Criswell! We hope you enjoy your new Pilot and look forward to your next visit with us.

September 10, 2024

Andrew was excellent, he listened to everything I wanted and answered all my questions. His knowledge was fantastic! More

by christyaltman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Honda responded

We're thrilled to hear you had a great vehicle buying experience while working with our standout staff! Thanks again for choosing Criswell. We value your business and welcome you to reach out with any additional questions.

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