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Criswell Ford of Woodstock - Service Center

Woodstock, VA

4.3
43 Reviews

43 Reviews of Criswell Ford of Woodstock - Service Center

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February 07, 2025

Easy to schedule service and the staff is great. 😊 Nice to be able to wait in the lobby. More

by mlhunt44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Criswell Ford of Woodstock responded

Our goal is to offer an easy and efficient service event, and it's rewarding to know this was your experience. We look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

February 03, 2025

Brought my husband's truck in for service and had a great service experience, everyone is super friendly and informative worked with me and kept me updated through the whole process. Would definitely recomme More

by Msmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Criswell Ford of Woodstock responded

Our goal is to provide an outstanding service event, and it's fantastic to see you we earned your recommendations! We value your business and hope to be of service to you in the future.

January 23, 2025

The Criswell Ford of Woodstock is my favorite place to visit for service my cars. Very polite, with great professional customer service specialists take care of my cars needs. The facilities are clean suc More

by kolyo_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Brittany, (front desk). Amazing customer service skills. She is very knowledgeable and very accurate explaining the vehicle conditions.
Jan 23, 2025 -

Criswell Ford of Woodstock responded

It's our goal to offer an all-around outstanding service event, and it's rewarding to know you have been pleased with the results. Thanks again for choosing Criswell and taking the time to share this positive feedback with us.

January 21, 2025

Had my 2022 Ford Escape in for routine service. Brittany was very professional and the service was completed in a timely manner. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Garret
Jan 21, 2025 -

Criswell Ford of Woodstock responded

It's our goal to offer an all-around outstanding service event, and it's great to see you were pleased with your experience. Thanks again for sharing this feedback!

January 21, 2025

They were very professional and very thorough, was a very pleasant visit .They were great More

by lshipshirejr1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Criswell Ford of Woodstock responded

We strive to provide an exceptional service event, and it's wonderful to know you were pleased with your overall experience. Thanks again for sharing this positive feedback. We hope to see you soon!

January 20, 2025

Tyler and team always make sure that my vehicle is safe and receives the best parts and service from there expertise. More

by dalegassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and mike
Jan 20, 2025 -

Criswell Ford of Woodstock responded

Thank you for taking the time to share this positive feedback! It's rewarding to know you can count on our team to provide exceptional customer care and high quality vehicle service each time you visit our dealership. We value your business and look forward to seeing you soon!

January 06, 2025

Very pleased with employees as they were so helpful and and that my waiting time was minimal. Great job! More

by jbausrmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Criswell Ford of Woodstock responded

Thanks for taking the time to let us know you enjoyed an all-around outstanding service event at Criswell. We appreciate this positive feedback and look forward to the next opportunity to work with you.

January 01, 2025

Took my car to get it inspected and Brittany Garrett was absolutely amazing! Very personable, took my car in fast and got it out even faster. She is definitely good at her job and she's even better with peo More

by kaylahutchison1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany garrett
Jan 02, 2025 -

Criswell Ford of Woodstock responded

It's wonderful to know everything was completed quickly and to your satisfaction! We appreciate this positive feedback and truly value your recommendations.

December 30, 2024

Great fast service ! Went above and beyond! Will be going here for service from here on out!! More

by Sweetpeaz2015
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Criswell Ford of Woodstock responded

Our top notch team is dedicated to delivering a standout service event, and it's great to know you were pleased with the results. We appreciate this positive feedback and look forward to your next visit with us.

December 19, 2024

Broke down late afternoon on the highway during a cross country trip. They had my truck repaired and me back on the road the very next morning! Everyone was kind and mindful of my situation. They even foll More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Criswell Ford of Woodstock responded

Awesome! We're thrilled to know we could really help you out. Thanks so much for taking the time to share this shoutout with our team.

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