Criswell Ford of Woodstock

I went to the dealership last week and everyone was really friendly and helpful, if you have the chance to come to this dealership, they will take care of you. Thank you Tony for your personalized he really friendly and helpful, if you have the chance to come to this dealership, they will take care of you. Thank you Tony for your personalized help More

Tony was very helpful with my search for a used Toyota RAV4. It’s been a family car and I was not ready for a new vehicle yet. I explained to him everything and he helped me and listened to me during the RAV4. It’s been a family car and I was not ready for a new vehicle yet. I explained to him everything and he helped me and listened to me during the entire process. I felt comfortable and I could tell he genuinely loves to match a car with its person. I highly recommend Tony. More

Toni was absolutely amazing and helping our family! He listened to us and was very respectful! He listened to us and was very respectful! More

It was a good place to deal with and the people work with at this dealership was good working with me on the deal on the dodge ram 1500 classic truck. at this dealership was good working with me on the deal on the dodge ram 1500 classic truck. More

Top notch. Easy to work with. Great people. Provided explanation of every detail of the buying process. Gave excellent recommendations on vehicle service and wa Easy to work with. Great people. Provided explanation of every detail of the buying process. Gave excellent recommendations on vehicle service and warranties. Went through vehicle operation, info/driver interaction on the operation screen as well as instrument panel operation. Lots of buttons, bells and whistles. All were explained and referenced in the "Getting to know your GMC" quick reference guide. Have dealt with Criswell before. Very accommodating, professional, and personable. Will do business again if the need arises. Great customer service from start to finish. Five star, A+++. More

George was very kind & took care of us through our vehicle transaction. Everything was quick & speedy. Thanks, George! vehicle transaction. Everything was quick & speedy. Thanks, George! More

Requested replacement of all of the fuel lines on a 97 Ranger due to leaking of one of the lines at the gas tank (and due to the age of the vehicle). I was contacted by Crisswell Ford and told that repla Ranger due to leaking of one of the lines at the gas tank (and due to the age of the vehicle). I was contacted by Crisswell Ford and told that replacement parts were not available, but a technician could fabricate the parts and replace ALL OF THE FUEL LINES FROM ENGINE TO GAS TANK for estimated $1200. When I went to pick up the truck, I was told that all of the fuel lines had been replaced. When I checked, only the leaking 4 foot section of fuel line from the gas tank to the fuel filter had been replaced. I was then told that most of the lines were metal from midway on the truck to the engine, and that the other (non metal) fuel return line was not replace because it was not damaged (I was NOT fine with that). When I asked why they didn't at the very least replace the return line, the Technician and the Shop Foreman began to argue with me that it was not necessary. Remember, I was told all of the fuel lines would be replaced (and had been replaced), and that is what I expected for what ended up being about $1100 I would not have paid $1100 had I known that they were not going to replace ALL of the fuel lines (I would had gone to a local mechanic to replace 1 short section of fuel line). I feel cheated and I would suggest avoiding this dealership. More

This gentleman was very easy to work with and will do business in the future when needed. business in the future when needed. More

No hi preasure sales. I had told the salesman from the start I was looking but would not make a decision before I brought my wife to see the vehicle. They let me look and I had told the salesman from the start I was looking but would not make a decision before I brought my wife to see the vehicle. They let me look and when I found the vehicle I was interested in we sat down and talked. Left and got my wife and we came back and bought the vehicle. Great place to deal with!!! More

George has always been great to work with. Without his commitment to finding us the trucks we need, when we need them, we wouldn’t be able to grow our business. Without his commitment to finding us the trucks we need, when we need them, we wouldn’t be able to grow our business. More