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Criswell Ford of Woodstock

Woodstock, VA

4.8
239 Reviews
Criswell Ford of Woodstock carries a huge selection of new and pre-owned vehicles in Virginia and the Shenandoah Valley. If you’re looking to lease or finance your next Ford, Criswell Ford has competitive lease specials and financing options on new Ford vehicles. Criswell Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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430 Hoover Rd

Woodstock, VA

22664

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Showing 239 reviews

November 13, 2024

Easy to make the appointment. The service team handled the greeting, work, and check out professionally and cheerfully. More

by Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Criswell Ford of Woodstock responded

It's great to see you enjoyed a simple and seamless service experience at Criswell! We hope to see you again when your vehicle is due for its next routine maintenance visit.

November 11, 2024

I received a great service and very professional technical advices about my Ford Freestyle 2005. Ms Brittany Garrett has amazing customer service skills. Thanks a million! More

by kolyo_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Brittany Garrett
Nov 11, 2024 -

Criswell Ford of Woodstock responded

We're happy to see we could really help you out! Our staff is committed to offering an all-around outstanding service event, and we welcome you to reach out if we can be of further assistance.

November 09, 2024

Took my Explorer in to see why I have a leak at the rear SUV door. Received a bill for routine maintenance which was not requested. 180 plus dollars. No real Solution on the leak. More

by gbsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Garrett
Nov 12, 2024 -

Criswell Ford of Woodstock responded

Thank you for choosing Criswell. We apologize for any miscommunication and encourage you to reach out to one of our team members if we can be of further assistance with this issue.

October 14, 2024

Great selection of vehicles. No pressure sales and knowledgeable sales staff. Seamless purchase - highly recommend.. More

by Jetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damion Yowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Criswell Ford of Woodstock responded

It's exciting to see you were impressed with our wide selection of vehicles. We value your business and truly appreciate your recommendations!

October 07, 2024

Service advisor Marco was excellent to work with. Very informative and respectful. Very nice to work with More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Brown
Oct 08, 2024 -

Criswell Ford of Woodstock responded

Thank you for taking the time to highlight the efforts of our staff! Customer satisfaction is important to us, and it's great to see you were satisfied with your recent visit to Criswell of Woodstock.

September 25, 2024

George is a friendly generous outgoing guy that will get you the vehicle you need!! More

by missalyssa
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Criswell Ford of Woodstock responded

Thank you so much for sharing these kind comments and high star rating! We're happy to see you were pleased with your recent vehicle buying event, and hope you'll reach out if we can be of service to you in the future.

September 23, 2024

I've been using this dealership for the last 10 years for new car purchase and service and have been very happy with the all aspects of service provided. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Criswell Ford of Woodstock responded

Thanks so much for your continued patronage! It's rewarding to know you can rely on our friendly and knowledgeable team to provide a great sales and service experience. We look forward to your next visit with us!

September 18, 2024

Helpful, funny, easy to work with, would absolutely recommend buying any future vehicles from him! More

by luigalda94
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Criswell Ford of Woodstock responded

It's rewarding to know our courteous and capable staff earned your business and recommendations. We value your business and welcome you to reach out if we can help in any other way.

September 18, 2024

Was a great experience. Pleasure to work with and talk . Made the transaction quick and easy More

by pjayr1994
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Criswell Ford of Woodstock responded

Thanks for sharing this positive feedback! It's great to know you enjoyed a simple and seamless purchasing process with the help of our top notch staff. Don't hesitate to reach out if we can be of further assistance with any of your automotive needs.

September 16, 2024

Lee is the absolute best! Couldn't ask for a better experience then he gave! More

by John Smith
Recommend Dealer
Yes
Employees Worked With
Lee Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Criswell Ford of Woodstock responded

Thanks so much for sharing this positive feedback! We're happy to see you were satisfied with the excellent vehicle buying event you were provided with at Criswell of Woodstock. Don't hesitate to reach out if we can be of service to you in the future.