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Criswell Ford of Woodstock
Woodstock, VA
261 Reviews
Criswell Ford of Woodstock carries a huge selection of new and pre-owned vehicles in Virginia and the Shenandoah Valley. If you’re looking to lease or finance your next Ford, Criswell Ford has competitive lease specials and financing options on new Ford vehicles. Criswell Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 261 reviews
February 17, 2025
I met with George And explained on what truck I was looking for. George found me a F350 that was just right for me. Very professional and courteous. He is a credit to Criswell Ford. Thank you George looking for. George found me a F350 that was just right for me. Very professional and courteous. He is a credit to Criswell Ford. Thank you George More
by Tspeacemaker
Employees Worked With
February 17, 2025
Everyone was very nice. Damion was our salesman and he was very informative and very helpful with everything. I would recommend Criswell ford of Woodstock to anyone looking Damion was our salesman and he was very informative and very helpful with everything. I would recommend Criswell ford of Woodstock to anyone looking to buy a car.The whole staff was very nice. More
by brentasnider
February 13, 2025
George is very professional and easy to do business with. We buy Ford and Chevy from him! We buy Ford and Chevy from him! More
by foltzgb
Employees Worked With
February 10, 2025
George was very professional, straight forward, and great to work with. We’ll buy again! to work with. We’ll buy again! More
by Richardtvfd
Employees Worked With
February 08, 2025
Avoid Criswell Ford of Woodstock—They Don’t Honor Their Commitments I initially had a good sales experience at Criswell Ford of Woodstock, but that’s where the positives end. The dealership has complete Commitments I initially had a good sales experience at Criswell Ford of Woodstock, but that’s where the positives end. The dealership has completely failed to handle the financial side of the transaction. It has now been over 35 days since I traded in my vehicle, and they still haven’t paid off the loan on the trade-in. This is not only unacceptable—it’s illegal. I’ve called the dealership twice, and both times I was assured they would “take care of it.” Yet, here I am, still waiting, with zero response or resolution. Meanwhile, I’m stuck with a lingering loan balance on a vehicle that I no longer even own. This kind of negligence is exactly why car dealerships have such a bad reputation. They were more than happy to take my business, but when it comes to handling their end of the deal, they’ve completely dropped the ball. If you’re considering buying a car from Criswell Ford of Woodstock, think twice—because once they have your money, they clearly don’t care about following through. I’ll be escalating this issue further, but in the meantime, consider this a warning to anyone else looking to do business with them. Steer clear unless you want to deal with this kind of financial nightmare. More
by JerryB
Employees Worked With
February 07, 2025
Easy to schedule service and the staff is great. 😊 Nice to be able to wait in the lobby. 😊 Nice to be able to wait in the lobby. More
by mlhunt44
February 05, 2025
Quick, efficient and friendly service. Smoothest transaction I’ve ever had. Thank you very much Smoothest transaction I’ve ever had. Thank you very much More
by Jamillergolf
Employees Worked With
February 03, 2025
Brought my husband's truck in for service and had a great service experience, everyone is super friendly and informative worked with me and kept me updated through the whole process. Would definitely recomme service experience, everyone is super friendly and informative worked with me and kept me updated through the whole process. Would definitely recommend to friends and family to service with Criswell! More
by Msmil
January 30, 2025
Solid Dealership management, sales and service. Very attentive, accommodating and knowledgeable staff. Highly recommended, very personable management. Will visit again! Very attentive, accommodating and knowledgeable staff. Highly recommended, very personable management. Will visit again! More
by M. Kelly
Employees Worked With
January 23, 2025
The Criswell Ford of Woodstock is my favorite place to visit for service my cars. Very polite, with great professional customer service specialists take care of my cars needs. The facilities are clean suc visit for service my cars. Very polite, with great professional customer service specialists take care of my cars needs. The facilities are clean such as brand new. My special thanks to Ms Brittany! More
by kolyo_k
Employees Worked With
Other Employees :
Ms Brittany, (front desk). Amazing customer service skills. She is very knowledgeable and very accurate explaining the vehicle conditions.
