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Criswell Ford of Woodstock

Woodstock, VA

Overview
Employees
Reviews
Vehicles
4.8
239 Reviews
Criswell Ford of Woodstock carries a huge selection of new and pre-owned vehicles in Virginia and the Shenandoah Valley. If you’re looking to lease or finance your next Ford, Criswell Ford has competitive lease specials and financing options on new Ford vehicles. Criswell Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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430 Hoover Rd

Woodstock, VA

22664

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Showing 239 reviews

January 11, 2023

This is the 5th Commercial Truck I've purchased from George in the past two years. George and Criswell go above and beyond to deliver during a difficult time for commercial vehicles. George and Criswe More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Criswell Ford of Woodstock responded

Thank you for taking the time to share this positive feedback. We are happy to see you can depend on George and Criswell to provide a great customer service experience. We look forward to continuing this working relationship!

January 09, 2023

I like going here, they treat me well, both service and sales. I think they give good deals w buying a vehicle. More

by lsmallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devine Wood and Devines Haynes, Tim Neff, Tom Ross, Holley Smith
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Jan 10, 2023 -

Criswell Ford of Woodstock responded

Our top notch staff works hard to ensure every customer enjoys an all-around outstanding experience in both our sales and service departments. We appreciate your business and look forward to continuing to work with you on any of your automotive needs. Thanks again for sharing this positive feedback!

December 16, 2022

Ended up working with Criswell based on a corporate vehicle order. In the end, I have waited 9 months for a 2022 F350 that I won't get. Would have to order a 2023 F350 and wait another year and pay t More

by Ford truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Hornick
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Dec 27, 2022 -

Criswell Ford of Woodstock responded

It's disappointing to hear that your order was not completed as anticipated. We understand your frustration and regret that a satisfactory resolution has not been reached. We sincerely apologize and hope that you find the vehicle that meets your needs.

November 22, 2022

Everybody is always so personable and helpful. The only thing negative about it all is that I cant go to them for more business as I have a Subaru More

by wendyturff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Neff
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Dec 07, 2022 -

Criswell Ford of Woodstock responded

Thank you for sharing this 5-star rating! We hope you'll reach out to our friendly and helpful team if we can be of assistance in the future.

October 10, 2022

Tim told me to take my car elsewhere for service. he told me that they were unable to satisfy me. More

by Joe3hd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misty Clark, Tim Neff
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Oct 12, 2022 -

Criswell Ford of Woodstock responded

Our goal is to deliver a standout service experience, and it's disappointing to see we did not meet your expectations. We welcome you to reach out if we can be of service with any of your future automotive needs.

September 19, 2022

xxxx good salesman. Efficient and first class. Will continue to buy from George in the future! More

by Publicworks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Criswell Ford of Woodstock responded

It's exciting to see you had a simple and seamless purchasing process while working with George at Criswell Ford! Don't hesitate to give us a call or stop by if we can help with any other automotive needs.

September 12, 2022

Working with Jose to purchase a vehicle last month was the best car buying experience I have ever had. He was extremely knowledgeable, patient, kind, and I felt that he truly had my best interest at heart More

by holly_heine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
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Sep 13, 2022 -

Criswell Ford of Woodstock responded

We value the opportunity to work with you and truly appreciate this fantastic feedback. We hope you enjoy your new vehicle and welcome you to reach out if we can be of further assistance.

September 11, 2022

George was great to work with. I recommend to everyone. Even delivered my new vehicle More

by Jeffery_smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Criswell Ford of Woodstock responded

It's great to see you were pleased with your experience at Criswell Ford! It's rewarding to know we earned your recommendations and welcome you to reach out if we can help with any other automotive needs.

August 25, 2022

Very helpful & helped us take care of things quickly! George was great to work with. Very happy with our purchase. More

by Ericb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Criswell Ford of Woodstock responded

Congratulations! It's wonderful to know you are pleased with your new vehicle from Criswell Ford. Don't hesitate to reach out if we can help in any other way.

August 22, 2022

Millions on millions spent and don’t work on 350 hd diesel transits power-steering problem good for nothing big paved lot unfriendly if I could pull the licensee away from them don’t deserve to work on More

by Eugene
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Neff
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Aug 25, 2022 -

Criswell Ford of Woodstock responded

We are sorry to see we did not meet your expectations. Our team works hard to ensure each customer has a great experience, and we understand that our service manager discussed the details of this service event in an attempt to assist as best as possible. Again, we apologize for any inconvenience and hope this service issue was resolved in a positive and timely manner.

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