Criswell Ford of Woodstock

It was a pleasure dealing with George Jermstad. He was one of the few a spoke with that was interested in actually selling me a truck and kept in touch while the deal being done. Highly recommend h He was one of the few a spoke with that was interested in actually selling me a truck and kept in touch while the deal being done. Highly recommend him. More

Perry was great sales person to work with during this process. He made sure the tire had sufficient air pressure and topped off the vehicle for free. The car was clean and tidy. I love this car! The process. He made sure the tire had sufficient air pressure and topped off the vehicle for free. The car was clean and tidy. I love this car! The dealership shop is also clean and nice. Coffee and water was available. They sell Ford t-shirts which are absolutely gorgeous. I bought 5 of them. We were there with our three little boys. They were very noisy but the staff never complained about this. The staff also never complained about the kids getting in to the brand new showroom cars. Absolutely friendly team and environment. The only minor issue (which could've been a roadblock) was that him and his manager didn't know that a vehicle can be financed without a US-issued driver's license. I think this is because they're not dealing so much with new-comers to the US. So long as one has SSN and credit history, he/she should be fine. Glad I was a little insistent on this and convinced his manager to give it a try, and we had approval in less than 30 mins. If I need to buy a second car for my family, I would definitely drive another 160 miles back and forth to shake Perry's hand. Best, Tural More

Very easy to deal with. Had more trucks than any dealership in area. Chris, Perry, and Tom were great. Had more trucks than any dealership in area. Chris, Perry, and Tom were great. More

The experience has been very good while purchasing our Transit. Communication and follow up went well also. We’ll be back when the next Ford needs to be purchase. Transit. Communication and follow up went well also. We’ll be back when the next Ford needs to be purchase. More

They were fair with the trade in of our Honda Civic, efficient, patient with letting us test drive three different cars, kind and good with answering each question we had. Lee was a professional sales efficient, patient with letting us test drive three different cars, kind and good with answering each question we had. Lee was a professional salesman. I would highly recommend him to my friends. More

It was a great experience dealing with George. Easy and hassle free buying experience. Excellent customer service! Easy and hassle free buying experience. Excellent customer service! More

Criswell wants me to pay $955 for repairs for bad module in radio that hasn't worked since I bought the vehicle two weeks ago. In fact they were quite rude about it. I might have considered paying part of i in radio that hasn't worked since I bought the vehicle two weeks ago. In fact they were quite rude about it. I might have considered paying part of it, just to get it done. But this is ridiculous. The "manager" called me and was practically yelling at me saying that I should have purchased the extended warranty because his guys always inspect the vehicle and it must have broken after I bought it TWO WEEKS AGO, even though I took in for the problem less than a week after I bought it. **Update: Criswell is willing to negotiate More

George was able to make our order during a time that items were limited as well as the bank availability. The only issues we incurred were caused by the Super Duty details when it came to the cab to a items were limited as well as the bank availability. The only issues we incurred were caused by the Super Duty details when it came to the cab to axel distance. This issues created a delay in obtaining the truck we received. Overall I’m very pleased with George and his professionalism with our purchase. Yes, I would recommend George to any of my friends and family. More

Very friendly and showed us everything about our new truck! Would go there again to buy a vehicle. truck! Would go there again to buy a vehicle. More

George was great to deal with and worked to meet the company needs in a timely manner. As a company we will for sure return. It was a seamless process start to finish. Great people, Great customer servi company needs in a timely manner. As a company we will for sure return. It was a seamless process start to finish. Great people, Great customer service! More