Criswell Chrysler Jeep Dodge RAM and FIAT

Irene was knowledgable, professional, friendly and helpful! She made this buying experience fun! I would recommend her wholeheartedly! I've enjoyed my little red convertible and already have put the t helpful! She made this buying experience fun! I would recommend her wholeheartedly! I've enjoyed my little red convertible and already have put the top down on numerous occasions. I love it! More

Irene was very knowledgeable about the Fiat 500. I asked Irene was very knowledgeable about the Fiat 500. I asked a ton of questions over a 2 month period and she never Waivered. They offered me incentive Irene was very knowledgeable about the Fiat 500. I asked a ton of questions over a 2 month period and she never Waivered. They offered me incentives I didn't even know were available to me. I would recommend them to anyone looking for a snazzy new vehicle, like the 500 POP!! More

Very friendly staff, helpful. Notified me that my oil Very friendly staff, helpful. Notified me that my oil change was even without charge for me as the first 8 oil changes are free of charge for my new Very friendly staff, helpful. Notified me that my oil change was even without charge for me as the first 8 oil changes are free of charge for my new vehicle. GREAT!! More

Irene & Giles made my car shopping experience the bestest ever! Purchased my 500c Lounge Fiat & could not be more happier! My car will be coming in a few wks & I can't wait. Can not express how thank bestest ever! Purchased my 500c Lounge Fiat & could not be more happier! My car will be coming in a few wks & I can't wait. Can not express how thankful & appreciative I am for Fiat Gaithersburg! In one word: Perfection! More

I bought my Fiat 500 Sport after trading in my Porsche Cayman S. This was one of the best ideas I have ever had because it was one of the BEST purchasing experiences I ever had. Irene of Criswell Fiat is Cayman S. This was one of the best ideas I have ever had because it was one of the BEST purchasing experiences I ever had. Irene of Criswell Fiat is a gem. and the car the Fiat 500 Sport is a peppy little bomb with a Bose stereo comfortable, fun to drive and gets outrageous mileage. Would and HAVE HIGHLY recommend Criswell Fiat and Irene and Giles any day. More

Carl was great to work with, honored the Consumer Reports Build/Buy pricing, and went out of his way to treat us with respect. They played none of the typical "games" some dealerships engage in and Build/Buy pricing, and went out of his way to treat us with respect. They played none of the typical "games" some dealerships engage in and made sure we got the car we wanted for the original agreed upon price. After some bad experiences with local Jeep dealerships in VA, was willing to buy the Jeep in MD because of their service. More

Best new car buying process used in a long time. Conducted the whole buying process via the Internet and email. Carl obtained the exact vehicle based on my specifications and didn't try to sell me Conducted the whole buying process via the Internet and email. Carl obtained the exact vehicle based on my specifications and didn't try to sell me one they already had in stock. Criswell completely honored the USAA special pricing on my vehicle and even offered all manf. rebates available saving us in the end more than $5k. They even offerredmore for my trade when we arrived at the dealership. No haggling, no hassle, whole process was completedly stress free. We were in and out of the dealership in two hours. We would definitely recommend Criswell (a USAA preferred dealer) to everyone. More

We used Consumer Reports to find the dealership with the best possible price and Criswell beat out other dealerships by several hundred dollars. We worked with Carl Wilhelm and ordered a Grand Cherokee Over best possible price and Criswell beat out other dealerships by several hundred dollars. We worked with Carl Wilhelm and ordered a Grand Cherokee Overland with all the features we wanted at the best price. Mr. Wilhelm called when the Jeep came in about five weeks later and we bought it the next weekend. We love our new Jeep and look forward to driving it for many years. More

We came to Criswell after visiting several other dealerships with mixed results. We had been shopping for our Wrangler for literally over a year, just waiting for the right vehicle at the right pri dealerships with mixed results. We had been shopping for our Wrangler for literally over a year, just waiting for the right vehicle at the right price. We had another offer in the works with a different dealership that was further away, and decided to try Criswell and basically see what they could do for us. We spoke with Phill about what we wanted, and he immediately did a search for vehicles at other dealerships, since they did not have the Wrangler we wanted (we were VERY specific). Instead of trying to sell us something he DID have on the lot that didn't match what we wanted, he found us several options that could be brought in from other places. His style was very low-pressure and relaxed, and we decided to think about it and come back. When we returned two days later, we had pretty much decided this was where we wanted to buy our Jeep. Phill was great about working with us to get the Wrangler at the price we wanted, including suggestions for trading off different options and looking for available discounts. Ultimately, we came away with the exact Wrangler we had been looking for and paid exactly what we wanted. Criswell beat every other offer we had from at least five other dealerships. Throughout the whole process, Phill was patient and knowledgeable, and in no way pressured us to make a decision. He was very upfront about what he could do (and what he couldn't) and left it to us to choose where we wanted to buy. We are planning to replace our '99 Wrangler soon, and have no doubt that we will be returning to Criswell to get the deal done! More

We had a wonderful car buying experience at Criswell's in Gathersburg. The sales people where knowledgable on the vehicles and delivered GREAT customer service. After having a horrid experience at Dar cars i Gathersburg. The sales people where knowledgable on the vehicles and delivered GREAT customer service. After having a horrid experience at Dar cars in Rockville we were delighted in the contrast of the way we were treated at Criswell's. The whole team works very well together. We negotiated a great deal on a brand new car that in a timely manner. When we left we felt like we got a Great deal on our new Jeep but also had a memorable experience that will defiantly make us repeat customers to this dealership. Would suggest this dealership to any of our friends and family. And sense we have purchased our car we found out the several friends and family have actually purchased vehicles and feel the same way we do. A great choice when looking for a a new vehicle! More