Criswell Chrysler Jeep Dodge RAM and FIAT

My overall experience with Criswell Fiat was great. Tony Goicohea was very helpful throughout the process of me buying my Fiat 500. Tony and the rest of the team at Criswell have a true passion for the cars Goicohea was very helpful throughout the process of me buying my Fiat 500. Tony and the rest of the team at Criswell have a true passion for the cars they are selling which makes a buyer that much more comfortable throughout the purchasing process. More

Purchasing our second FIAT with Tony Goicochea was beyond words. Tony's expertise,attention to detail, and professionalism is such an asset to Criswell. We came for the party that was being hosted in our words. Tony's expertise,attention to detail, and professionalism is such an asset to Criswell. We came for the party that was being hosted in our first FIAT 500 (Lounge, Verde Chiaro with a birthday hat for it no less), not expecting to buy a car. My husband who said, "I will NEVER buy one because they're so small!", saw a Black Diamond Gucci Cabrio. He fell in love. We returned home to get our other vehicle, a Suzuki Grand Vitara ( a wonderful car in its own right) to make the deal. We drove home in the new 500C Gucci edition! We want to thank all who made our experience so exceptional, Tony Goicochea, Irene Shtok, Giles Bibic and Chiraz Salhi. Steven Krantz who is the finance manager who worked so diligently to get us the lowest rate possible as well as some of the extra services that we appreciated. Also, we have to thank the service crew, as Sophie, our other 500 was in for service. A special Thank You to Dustin Hawkins and Linda Sin. All of these individuals make us only want to come back time and time again. We have dealt with many car dealerships, and without a doubt, Criswell is supreme. We feel like we're part of a family, everytime we are here. We are instantly recognized, greeted and thanked each time we've been there whether it's for service, or just a visit, or to buy another car! This is the reason that we will return again to buy any other future vehicles. We are planning on bringing my mother to purchase her next car here in the near future because of this level of satisfaction. More

Irene's been great to work with and very helpful in selecting the options for my Fiat 500 Abarth. Everyone at Fiat of Gaithersburg has been very friendly and helpful. selecting the options for my Fiat 500 Abarth. Everyone at Fiat of Gaithersburg has been very friendly and helpful. More

My experience with Irene has been nothing less than positive. Her fun personality make the dealer experience very pleasant! There was no time where undue pressure on purchasing a FIAT was felt and he positive. Her fun personality make the dealer experience very pleasant! There was no time where undue pressure on purchasing a FIAT was felt and her knowledge and passion for the 500 is second to none! Ask for Irene and you won't be disappointed! More

I bought a Chrysler 200 and everything went really smooth during the process of the purchase. Richard Beckett was my salesperson and he was just terrific. He listened to what I wanted first and was trying during the process of the purchase. Richard Beckett was my salesperson and he was just terrific. He listened to what I wanted first and was trying to help me look for something that was on my budget. He was never pushy and made things easier and pleasant. I would recommend this dealer again as well as Richard as a salesperson. More

Rod was very honest and straightforward when selling me a car from the beginning. I loved that fact that I was able to finally come into a dealership and not be afraid of being ripped off. He also helped t car from the beginning. I loved that fact that I was able to finally come into a dealership and not be afraid of being ripped off. He also helped talk me into a better car for the same price I was looking to pay. I recommend anyone looking for a guy with honesty and integrity in this scary world to go to him. THANKS ROD..love the car!!! More

The staff was very friendly and helpful, I got a great deal on a great car and I still love it. I like that I feel like I still have a connection with the dealership after I bought it, like they are there deal on a great car and I still love it. I like that I feel like I still have a connection with the dealership after I bought it, like they are there to support me if I need it. More

Irene was very helpful and patient with me! Fiats come in so many colors, I had a hard time choosing. Irene was great and let me change my mind several times. When I bought the car, it was late so I couldn't so many colors, I had a hard time choosing. Irene was great and let me change my mind several times. When I bought the car, it was late so I couldn't get my tank of gas or the tomtom that came with the car. Just like she promised, I got both when I went back to get the plates. I would definitely recommend Irene for your Fiat purchase. She is very knowledgable and does her job very well. More

Two years ago I couldn't find a vehicle that interested me enough to even think about buying, then recently I saw the FIAT 500 Sport. At first I wasn't impressed when seeing it on the street but I made the me enough to even think about buying, then recently I saw the FIAT 500 Sport. At first I wasn't impressed when seeing it on the street but I made the mistake of driving it and I knew I was hooked. I'm a sucker for cars that are just plain fun to drive and the Europeans have this down to an art. I won't bore you with unnecessary details about my negotiation to purchase except to say that I was impressed that Crystal H had only recently begun to sell this car. She was well versed on the particulars of the vehicle and most important to me, she didn't apply any unnecessary pressure to write a contract immediately and neither did her boss Giles B. I mention Dan L in this review because when we hit a snag with factory heated seats only being available in models with automatic transmission, he worked with me to have after market heated seats installed at what I believe is a reasonable price. I'm still waiting for the arrival of my Sport which rolled off the production line yesterday and is hopefully being transported as I write. I will do a follow up after I purchase it to let you know if there are any surprises in the contract. So far, all is good. Even FIAT USA customer service is impressed with Criswell's FREE two year oil change incentive. More

Irene was prepared for us when we arrived. She already had a car picked out for us and really did her research. When we arrived, knowing we had some credit problems, she was honest and sent us to the rig had a car picked out for us and really did her research. When we arrived, knowing we had some credit problems, she was honest and sent us to the right people. She stuck with us the whole time and really looked out for us. She followed up with emails and call and we really appreciated them! More