Criswell Chrysler Jeep Dodge RAM and FIAT

This is the second time we have come back to the Gaithersburg dealer to look for a new car. I get my oil change at the dealer and if I need any future car maintenance I will bring my Dodge Nitro the Gaithersburg dealer to look for a new car. I get my oil change at the dealer and if I need any future car maintenance I will bring my Dodge Nitro there. The people are very friendly and helpful at the Criwell Gaithersburg dealer. I look forward to closing my deal for my wife's new car soon. Thanks Paul Brooks More

Our experience at this dealership was probably the best I have experienced over four decades of car-buying. Our salesperson Rhonda Duncan was knowledgeable, friendly and most helpful in locating the car that have experienced over four decades of car-buying. Our salesperson Rhonda Duncan was knowledgeable, friendly and most helpful in locating the car that we wanted. It was a pleasure to deal with an agency that treats its customers with respect and integrity. I will definitely buy my next Chrysler product at Criswell Chrysler Jeep Dodge RAM. More

Tony was fantastic. He was very patient over the course of two months as we went in and out of the buying process. But eventually we got just want we wanted and could not be happier with our 500 Sport! of two months as we went in and out of the buying process. But eventually we got just want we wanted and could not be happier with our 500 Sport! More

Tony was patient and thorough in teaching me about our Fiat 500 and in taking me for a test drive. We have enjoyed the car ever since our purchase. We probably will not go back to the dealer for service Fiat 500 and in taking me for a test drive. We have enjoyed the car ever since our purchase. We probably will not go back to the dealer for service, only because we live too far away for it to be practical. I would recommend this dealership to all. More

Tony is a sales person that is very much focused on ensuring that his clients are well treated and well informed of the features of the vehicles offered for sale. He proved to be helpful in all aspects ensuring that his clients are well treated and well informed of the features of the vehicles offered for sale. He proved to be helpful in all aspects of the vehicle purchasing process. I have puchased two new cars through Tony. He was very helpful in each purchase. I would recommend Tony to anyone. More

Tony met me immediately when I arrived. He very quickly showed me the different options. He helped me decide what was appropriate for me and to make an instant decision. Even with respect to color. He w showed me the different options. He helped me decide what was appropriate for me and to make an instant decision. Even with respect to color. He was extremely professional. I would recommend Tony Goicochea very very highly. He listens to the customer very carefully. He assists based on what the customer says. He is attentive to detail. He introduces you to everyone else you need to speak with to complete the transaction and makes sure that everything is taken care of properly. He introduces to to the Sales Manager and to the Service Manager and sets up your first service appointment. He follows up after you purchase the vehicle to make certain everything is okay, not once but several times. He is not pushy. He is respectful. He is courteous. He is kind. He knows what he has to sell. He explains the car very clearly. In short, he is just about the most professional, most helpful, least obnoxious, car salesman I have ever dealt with. He is to be given very, very high marks for his performance in helping me - I was in and out of the dealership in less than two hours. With the new car. Probably an hour and a half. And that includes the time we spent doing the road test - which was probably a little longer than usual because I decided I really wanted to drive the car a little bit before I bought it. Fiat ought to consider training this guy exensively and consider him as a serious candidate for management. He has integrity. He is responsive to the customer. He loves the car he is selling. And he is bright, "there", or rather "here" in the "here" and "now" -- thinks very clearly, quicky, and is first-rate. Promote him. More

My purchase and subsequent maintenance service experiences with Criswell Fiat have all been extremely positive, the best I have experienced with any automobile dealership. Tony Goicochea is an exc experiences with Criswell Fiat have all been extremely positive, the best I have experienced with any automobile dealership. Tony Goicochea is an exceptional customer representative: enthusiastic, cheerful, informative, and conscientious. I highly recommend him and Criswell Fiat. More

Great experience and price. Irene was very informative and courteous. They have a great facility and a very relaxed atmosphere. I would certainly recommend Irene and Criswell Fiat to others. and courteous. They have a great facility and a very relaxed atmosphere. I would certainly recommend Irene and Criswell Fiat to others. More

HAD A GREAT EXPERINCE ... WE LIVE ABOUT 3 HRS FROM DEALERSHIP ..USED THE INTERNET TO GET OUR DEAL .. WE DROVE THE FIAT ,THEY LOOKED AT OUR TRADEIN ..DONE DEAL DEALERSHIP ..USED THE INTERNET TO GET OUR DEAL .. WE DROVE THE FIAT ,THEY LOOKED AT OUR TRADEIN ..DONE DEAL More

Tony was very helpful in explaining the new Fiat Abarth to me when I inquired about it in August, he walked me through the process step-by-step of what was going on several times with the wait list and he to me when I inquired about it in August, he walked me through the process step-by-step of what was going on several times with the wait list and he was able to keep me informed of what they knew at the dealership and was also able to point me to other websites and forums that offered information on the car. He was quick to respond to my questions and his answers showed that he not only knew more about the car then just what the brochure said but that he really enjoys and has a passion for what he does. The other salesmen/saleswomen were also very polite and courteous and I definitely enjoyed the experience of buying my first new car. Tony, I still want to know about the possibility of an Assetto Corse variant ;-) More