Criswell Chrysler Jeep Dodge RAM and FIAT

I walked into the dealership without having any previous knowledge of the area and was pleased with the relaxed atmosphere. Mike took the time to ensure that the 2012 Jeep Grand Cherokee that I desired was knowledge of the area and was pleased with the relaxed atmosphere. Mike took the time to ensure that the 2012 Jeep Grand Cherokee that I desired was delivered to me in a timely manner and thoroughly explained all of the features. My overall experience was wonderful and I would highly recommend Criswell to anyone interested in a wonderful purchasing experience. More

I found nothing to complain about with my dealership experience and that is rare. My sales consultant, Care Wilhelm, was very attentive, knowledgeable, and respectful. Best of all, he knew exactly how experience and that is rare. My sales consultant, Care Wilhelm, was very attentive, knowledgeable, and respectful. Best of all, he knew exactly how much assistance I needed from him and was not trying to sell me. Although I did not "work" specifically with Jason Allen, he talked in detail with me about possible future customization to my vehicle after he learned that I was interested in that. Finally, Jeffrey Duncan, provide a great finance office experience. He told me about all the extras that all finance offices talk about, but he did not try to push anything. He was very helpful in explaining extended warranties when I inquired about them. Overall, I would recommend this dealership to anyone who wants to keep it hassle free and without any dealer or sales "tricks". More

The communication (email & phone) was superb and kept us in the loop. Carl was very knowledgeable about the vehicle (Jeep Grand Cherokee). The buying process was completely pressure-free with the ***** us in the loop. Carl was very knowledgeable about the vehicle (Jeep Grand Cherokee). The buying process was completely pressure-free with the ****** Auto Program, so he was free to talk about the Jeep without having to sell it. This was much appreciated, because we were free to learn about the car and compare it to our other choice, instead of worrying how much every little desired extra option cost. We factory-ordered the car -- which came quicker than expected -- and were greeted with our new vehicle waiting for us, sparkling in the sun, with every option and color exactly as we wanted. It was as pleasurable as buying a new car could possibly get. More

When I arrived at the dealership, Rhonda Duncan introduced her self to me and was a great help. It was the best sales experience I have ever encountered. She was super friendly, very professional introduced her self to me and was a great help. It was the best sales experience I have ever encountered. She was super friendly, very professional, and very polite. It is great when a sales person is not pushing you into what you don't want. She tuned right into my vehicle needs and got me into a great used truck. Jeff Duncan on the loan side was also a great finishing touch. I was very impressed with the whole dealership. It is great to go to a company that actually does great work as a team. More

I have been coming to this dealership for many years now, and always leave very pleased. My wife and I purchased a Jeep Wrangler from Mr. Mike Long and he was absolutely wonderful. He provided us with everyt and always leave very pleased. My wife and I purchased a Jeep Wrangler from Mr. Mike Long and he was absolutely wonderful. He provided us with everything we needed as in choices, financial options and just plain overall great service. This dealership is the very best in the Washington D.C./Maryland and Virginia region. Mr. Long comes highly recommended if you are interested in any vehicle on the lot. He defintely knows what it would take for you to drive away with a great vehicle, like we have always done! Sincerly, Sherman and Sybil Williams More

I would recommend Chriswell Fiat for their patient and courteous service, people and advice. They stayed late and were willing to work with me to get to the pricepoint and montly payment that I targeted a courteous service, people and advice. They stayed late and were willing to work with me to get to the pricepoint and montly payment that I targeted and I'm very happy with my purchase. More

I've found the dealership staff to be really helpful - even after having my new car for a year. I have been in contact with Tony since WAY before I could even purchase my vehicle and he kept me informed even after having my new car for a year. I have been in contact with Tony since WAY before I could even purchase my vehicle and he kept me informed throughout the process, without being overbearing. More

Irene and Giles were always happy to keep me informed of the progress of my Abarth order over the course of six months, ultimatley delivering my new Fiat 500 in perfect condition the same day it arrived at the progress of my Abarth order over the course of six months, ultimatley delivering my new Fiat 500 in perfect condition the same day it arrived at Criswell Fiat of Gaithersburg. More

The Criswell dealership is a no-pressure dealership!! Rhonda greeted my wife and I and then showed us several cars which had the features we wanted. We ended up getting a Chrysler that day (4/30/12) and Rhonda greeted my wife and I and then showed us several cars which had the features we wanted. We ended up getting a Chrysler that day (4/30/12) and had the "help" of Ale Toueg and Jeff Duncan. They made the car-buying experience the public expects and deserves. Our hat is off to Rhonda - very good job!!! Joe & Carol More

We are very happy with the car and the entire experience of makng the purchase. Highly recommended to any interested in purchasing a Fiat in the Baltimore/Washington area. of makng the purchase. Highly recommended to any interested in purchasing a Fiat in the Baltimore/Washington area. More