Criswell Chrysler Jeep Dodge RAM and FIAT

We had a wonderful car buying experience. Arnold is very knowledgeable and Giles was awesome when we were working on our purchase deal. We left feeling like we really got a great deal on a very nice car! L knowledgeable and Giles was awesome when we were working on our purchase deal. We left feeling like we really got a great deal on a very nice car! Looking forward to continuing to be customers of Criswell. Thank you very much. More

This is the 3rd car I purchased from Criswell Jeep in 3 years. They actually make it fun. It is a no hassle experience. Sam and Dirk could not have been more accomdating. they certainly are friendly years. They actually make it fun. It is a no hassle experience. Sam and Dirk could not have been more accomdating. they certainly are friendly More

My car was rear-ended and totaled last week, so I needed to buy a new car asap. It was my first time doing so, so I was unsure of myself and anxious about the process, decision, etc. I new I wanted a jeep l to buy a new car asap. It was my first time doing so, so I was unsure of myself and anxious about the process, decision, etc. I new I wanted a jeep liberty, and visited another dealership in the area first. The sales consultant there was not friendly and acted like he was annoyed with my questions and that I wasn't sure what I wanted/could afford. I found a jeep there that I liked but it was not the color I wanted & they tried to convince me to buy it anyway... But did offer a good deal that fit into my budget. I came to Criswell after that, late on Tuesday night, where I met Leon. He was high-energy and excited and told me that "no question is a stupid question" which made me feel better. We picked out a jeep that I LOVED and test drove it, and I was prepared to buy it that night. Unfortunately the finance rate Jackie initially got was higher than I expected and I was disappointed and felt like I couldn't decide right then. Sam then came and offered a further discount & Jackie said she would try to get a better rate for me in the morning (it was 10pm and they all stayed there to help me). I knew that they were all on my team, helping get me into the jeep that I loved. Leon & Jackie both followed up with me promptly the next day. Jackie worked really hard to find me a lower rate, and with the price Sam came down to, I was able to purchase the jeep today. Leon was really the best - he made me feel comfortable and was so happy to see me & made me feel like I was his only customer. He went above & beyond to make sure all my questions were answered & that all my needs were met. I would definitely refer anyone looking to buy a car to him. I know he is relatively new to the dealership but you would never know- he was knowledgeable and professional & seemed like he has been doing this for years. The only negative is how lengthy the whole process was from start to finish. But I have heard that car-buying in general is a long process so maybe it's just the norm... Not sure since it was my first tine doing this. More

The service person (who I think was new) was very good. He was very polite and efficient and the service was outstanding. I was in for an oil change and was out of there very quickly. The service dept has He was very polite and efficient and the service was outstanding. I was in for an oil change and was out of there very quickly. The service dept has been very good. More

Excellent experience from the Test Drive on Sunday the 12th to the purchase on Monday the 13th. Very smooth process. Excellent experience. I will recommend. 12th to the purchase on Monday the 13th. Very smooth process. Excellent experience. I will recommend. More

I just moved from California and I was able to get a car on the same day! Tony Goicochea was very friendly and made sure you get the best deal. I'm glad I went to Criswell Fiat. on the same day! Tony Goicochea was very friendly and made sure you get the best deal. I'm glad I went to Criswell Fiat. More

My extensive search for a new Wrangler ended at Criswell Jeep, where Mr. Leon Travis went out of his way to accommodate me. The experience was an exceedingly professional one, devoid of the usual subterfug Jeep, where Mr. Leon Travis went out of his way to accommodate me. The experience was an exceedingly professional one, devoid of the usual subterfuge in trade-in value, options and availability, making the purchase of a new vehicle so tedious. My time was treated as precious, my ear not unduly bent, and my common sense not affronted. The experience was a brilliant success and pleasure, one I aim to repeat in due time. More

Worst operation of all time. Did not follow thru on written promises, Documentation dome incorrectly, Did not supply Vehicle with proper options. Not hones about their "policies and procedure" sine the written promises, Documentation dome incorrectly, Did not supply Vehicle with proper options. Not hones about their "policies and procedure" sine they did not seem to know what they were, Feel I got screwed, just for doing business with them. Never will buy or recommend them to anyone ever. Watch out or take your attorney. Since even the written docs mean little to them. More

My wife and I just purchased a 2012 Grand Caravan R/T and are extremely impressed with the service that Mike Long provided. I am currently deployed to Afghanistan and used the USAA car buying service to fin are extremely impressed with the service that Mike Long provided. I am currently deployed to Afghanistan and used the USAA car buying service to find the car and you dealership. Mike Long immediately provided top rate service for this transaction to include timely responses and extensive information regarding the purchase process. Being in Afghanistan, I needed this process to move smoothly and for someone to look after my wife when she came to the dealership. Mike, with exceeding professionalism, worked with me over the phone and email to establish required documentation and then took extra time to walk my wife through the process during our scheduled transaction date. I can't thank Mike enough for providing our family great service during this challenging time. More

The service was good. The price was better then anyone else in the area. The presentation was good. I got in and out very quickly. else in the area. The presentation was good. I got in and out very quickly. More