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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.3
813 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 813 reviews

October 16, 2012

When I met with Mike I immediately felt relaxed. I knew that I was in good hands. Mike is very easy to talk to. He' s honest and kept me informed through the entire process. The best part was his focus and More

by tatumshirrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
October 10, 2012

Steve was sending me emails about the dealership and that was one reason I dropped by to look at the Abarth. He was very helpful and knowledgeable and easy to work with. All in all a great experience I highl More

by smithto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 05, 2012

Excellent and friendly service, plain and simple. No need to write a great deal to complete this review. Excellent and friendly service, plain and simple. No need to write a great deal to complete this revie More

by Dominicans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Hildebrand, Greg Hoffman
October 04, 2012

Tony was wonderful to work with. Not only is he knowledgeable and savvy about the business but he is emotionally intelligent. Great skills when working with women walking into a dealership all on More

by M_Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 04, 2012

Best car buying experience i've ever had! Tony was attentive and took care of all my questions. I felt like a VIP throughout the entire process. More

by jay.hadley.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 02, 2012

Dustin gives excellent service. He explained to me that I had a bad fuel pump and what needed to be done. He was extremely personable and knowledgable. I plan to come back to have other required manintenan More

by dollie.nicholson.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 01, 2012

After having a terrible experience at another dealership, I reached out to Rhonda Duncan to inquire as to a certain vehicle they had in stock. I explained, I wanted a straight forward sales experience. R More

by go247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Duncan, Jeff Duncan, Sam Hall, Sam Hall
September 30, 2012

I cannot begin to express what a great experience I had at this dealership. Arnold Garcia was a wonderful, knowledgeable FIAT specialist who provided great service. The entire team worked together to give More

by gurujennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 26, 2012

I had a very good experience buying my new Jeep from Criswell. The staff, in particular Leon Travis and Jeff Duncan, were very helpful thoughout the process. I thought the final negotiated price was fai More

by XYZ456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 26, 2012

I didn't feel rushed when I finally decided what to purchase. Mike made sure I knew everything about the car before I left he dealership. Everyone was very helpful. Great experience! :) More

by kathryncoles4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
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