
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I made several visits to Criswell before I bought my Jeep. My guess is that I am a difficult customer because I want service when I want it but want to be left alone when I dont. The salesforce - Ke Jeep. My guess is that I am a difficult customer because I want service when I want it but want to be left alone when I dont. The salesforce - Kevin Jones in particular - was ready to serve but also respected my desire to be left alone. Kevin Jones and Dave were a good team. Each offered me test drives and information on my visits. But never did I feel their presence unless I wanted it nor was there pressure to buy. No heavy handed stuff. Love my my jeep and my experience was first rate. More
We had a great experience with Criswell and Mike (Long). We had a great experience with Criswell and Mike (Long). We went in with a certificate from USAA for the exact purchase price and financing so we th We had a great experience with Criswell and Mike (Long). We went in with a certificate from USAA for the exact purchase price and financing so we thought everything was a done deal. Boy were we wrong! Mike let us know that he could do even better on the price, which in the end we bought a 2013 Chrysler 200 for less that a used 2012. Then it was on to the financing. We came in with at a pretty good percentage rate thinking we had it made. Criswell beat that rate by a full percentage point allowing us to afford the bumper to bumper 100,000mile warranty. The trade in was a smooth transition and before long we had a newly washed, waxed and fueled Chrysler 200. We cannot imagine a better experience than we had with Mike Long and Chriswell. This car was a surprise birthday present for my husband which left the lot driving his new car and wearing the biggest smile he could manage. Thank you to Mike and Chriswell for a great experience! More
Steve was very helpful and did not do any sales pitch to get me to buy the Abarth. I asked him a question and with out any hesitation he told me the truth even though it may have been what I didn't want to get me to buy the Abarth. I asked him a question and with out any hesitation he told me the truth even though it may have been what I didn't want to hear. And the sales manager Mr Bibic was very eager to sell with out any games. I am happy that you can find dealers that don' play games. Thank you More
Mike was very friendly and down to earth and helped with our trade-in and finding the exact Car we wanted and for a great price. Jeff in the finance dept. was also very friendly and helped us get the rate/ our trade-in and finding the exact Car we wanted and for a great price. Jeff in the finance dept. was also very friendly and helped us get the rate/payment/warranty right where we needed. Overall pleasent expereince and I def. reccomend this dealership. More
David Merritt gave us the best car-buying experience ever: no high pressure, answered every question knowledgeably, extremely friendly and helpful and made us an offer we couldn't refuse! ever: no high pressure, answered every question knowledgeably, extremely friendly and helpful and made us an offer we couldn't refuse! More
The very best experience for buying a car. Very flexible with your needs. Initially made a search for an invoice on an Fiat 500 Abarth online, and Arnold Garcia quickly responded with a quote for the exact with your needs. Initially made a search for an invoice on an Fiat 500 Abarth online, and Arnold Garcia quickly responded with a quote for the exact car I was looking for. Went to their dealership a few days later not fully intending on buying that day, ended up buying an Abarth with Arnold's great help. If you are interested in buying a car, give these guys a chance to at least show you around. I was never pressured to make a decision unless it was my own. More
I dropped by unexpected but Leon was very courteous and patient; helped me out tremendously. Worked with me to find the right Jeep I wanted, found all the safety features I needed on the Jeep and at the ri patient; helped me out tremendously. Worked with me to find the right Jeep I wanted, found all the safety features I needed on the Jeep and at the right price. His attitude and demeanor was very welcoming and his knowledge about the car I was buying well well attained. I even went back to the next day to figure something out and he came out to help me fix it. He was very attentive and considerate; I would definitely recommend him as a salesman. Phyllica More
Working with Fred to buy our new Fiat 500 Sport was by far the best new car buying experience I've had! Fred was extremely professional while also being very personable. We were able to take multiple (lon far the best new car buying experience I've had! Fred was extremely professional while also being very personable. We were able to take multiple (long) test drives on the different models, and Fred's knowledge of the cars (and genuine pride in selling them) showed through his detailed explanations of all the options and the various pros/cons. At all times we felt very comfortable, and Fred never pressured on us on anything. Most important to us was that the cost breakdown was very transparent - we were shown each line item of the cost, so there were no surprises at the time of final sale. Sales Manager Giles was also very professional and straightforward about our financing options. Besides that, we had fun, which is something I never thought I'd say about buying a new car! Thanks again to Criswell Fiat for a great buying experience - we love our 500 Sport! More
FABULOUS experience. I came to look and think, and I was so impressed, but not overwhelmed and pressured, that a few hours later I left with my new car! Thanks! so impressed, but not overwhelmed and pressured, that a few hours later I left with my new car! Thanks! More
Great experience. David Merritt and the Jeep team did a great job. This is the third car I have bought from Chriswell. All my experiences with them have been great. Thanks to all!! great job. This is the third car I have bought from Chriswell. All my experiences with them have been great. Thanks to all!! More