Criswell Chrysler Jeep Dodge RAM and FIAT

Well – what does two purchases in less than 24 hours say about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled wit about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. And multiple this X3 for Ale who is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. Once again – second purchase in less than 24 hours from David, Ale & the Criswell Ram\Jeep\Dodge\Chrysler family – LOVE my Jeep Grand Cherokee SRT and could not think of another dealership other than Criswell for any future purchases (of course that Viper SRT is looking pretty good – maybe go for a third)? ;-) More

My husband and I were looking for an economical car that we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. When we arrived, Nelson showed us the different models and was very good at explaining the differences between them so that we could choose one that best suited our needs. After taking two cars on a test drive, we decided that we had to get one! Nelson and the staff at Criswell Fiat made the car buying process an easy one. We ended up financing the car through the Fiat dealership. Once all the paperwork was completed, Nelson took the time to show us all of the features on our new Fiat 500 Sport and went as far as setting up our cell phones to use through the Blue and Me system! Thank you to Criswell Fiat and Nelson Heskee for helping us purchase our new car! More

Even though we had gone not expecting to buy the car today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we saw and the price was in our range. We appreciate the experience that we had today. More

We just purchased a 2014 Jeep Grand Cherokee. What a wonderful car and a great dealer. Sam Hall gave us a price that could not be beat, he was very responsive and professional. Jeffrey McIIwain was a wonderful car and a great dealer. Sam Hall gave us a price that could not be beat, he was very responsive and professional. Jeffrey McIIwain was a real pleasure, patient and knowledgeable. Jeffrey Duncan gave us even better financing than our credit union, had our paperwork ready when we arrived and made the car buying process (almost) painless. Everyone at the dealership was first class and nice. We would definitely buy another car from them. Ed More

I was drawn to the dealership as a result of filling out a form for dealerships that offered discounts on car products. I believe it was called auto byte. I've been a ford buyer for the last 40 years and a form for dealerships that offered discounts on car products. I believe it was called auto byte. I've been a ford buyer for the last 40 years and was looking to replace my large, comfortable Mercury Grand Marquis. Unfortunately, Ford discontinued this car in 2011 and did not replace it except for a front wheel drive car, the Taurus. The Chrysler 300 was the only car on the market that was currently being built that could replace it as far as price, comfort, rear wheel drive. Kevin Jones was the salesman that contacted me and sent a questionnaire requesting what I specifically was looking for in the car. Unfortunately, we had communication problems between my IPAD and his computer so we had the discussions when I arrived at the dealership. I accidentally went to Criswell Chevrolet by mistake and was treated very nicely by their staff who in turn pointed out where the Chrysler dealership was located. I spotted the new Impala while I was there and they sent a mechanic out to explain all the answers to my questions on the car. Kevin showed me the new 300 Chrysler on the showroom floor and stated the discount they could give me. While there I spotted the 200 Convertible on the lot and started asking about it. Kevin showed it to me and offered a test drive. The car had the same engine ( a six cylinder) as the 300 I was looking at. The seats are what sold me. Very comfortable for bucket seats. The test drive convinced me that the car had what I was looking for in performance. The car was a 2012 but was new not used. The discount was good and put at a price that I was comfortable financing. At first I wasn't going to trade in my old vehicle but latter in the process changed my mind. Kevin again worked with me on getting the price I wanted. The whole process only took a couple of hours including setting up financing. I have received follow up requests asking how I have been doing with the car and notifying me of 8 free oil changes available to me as a new car owner. All in all it has been a good experience. Now all that remains is to see how the cars reliability holds up. That is one of the main reasons I stayed with Ford the past 40 years. More

Had few issues with sales, but Fiat Service Dept is the worst I have ever dealt with. For any issue i have, i have had to go back twice! worst I have ever dealt with. For any issue i have, i have had to go back twice! More

After totaling my Scion XA, I knew right away that I wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injur wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injured in my accident and not feeling great but Rod was patient, helpful and professional! Wow, I couldn't be happier and haven't been this excited about owning a new car ever. Thanks Rod and everyone at Criswell Fiat! More

It was a great experience, we went with my daughter and her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam Hall did a great job, Jeff Duncan in Finance explained things thoroughly, I would recommend them to everyone. More

I drove 125 miles, I was a previous Kia customer 2001. I had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When ne had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When new wouldn't fit my buget David had me looking at used cars till we found something that would fit all my my wish list & my wallet, Being upside down is a hard place to be, but David & his team of managers made it happen & I am very happy with my purchase at criswell a 2012 Fiat 500. They are ordering me a part as well. Service with a smile! More

Dave was the greatest sales person I have ever dealt with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me te with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me tea. He works with you and treats you the way you want to be treated. Very honest and will let you know if anything was wrong before you come to the dealership. Example: something was misrepresented online and he called me before I came in to tell me. He is a gem and now I am glad to call him a friend. More