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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.3
813 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 813 reviews

December 14, 2013

Mike Long worked tirelessly to get me into the new 2014 Jeep SRT8 I was looking at. I was looking to trade my 2012 Jeep SRT8 and had a goal price/trade in mind. I had two other offers that were better th More

by f16harm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
November 28, 2013

Anybody in the Metropolitian area interested in any type of car should check out all of Criswell Automotive inventory, they sell everything! I actually purchased a 2013 Fiat Gucci Edition and I LOVE IT. More

by Romona1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hyder Al-Shareffi, Dan Leithauser
November 26, 2013

We went to Criswell Fiat of Gaithersburg because they advertised online a car we wanted. We corresponded with Arnold Garcia online and ultimately we went to the dealership, test drove the car, but then c More

by moltostephi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 19, 2013

This was not our first car buying experience but it was definitely the BEST! Leon Travis was extremely knowledgeable and patient. He was truly amazing! We visited multiple dealers prior to our purchase. Cr More

by new2jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 18, 2013

Arnold was no pressure, yet thorough in what he knew he could offer us. We had called ahead and he had everything ready for our test drive. He guided me through setting up my bluetooth devices and explaine More

by MaryBrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 16, 2013

Fredrick did a great job showing me all the vehicles and making sure he found the vehicle with the options I wanted. He has excellent product knowledge and was able to explain all the options available. He More

by eddieaa61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 12, 2013

Superior service and attitude without any pressure! The wife and I didn't expect to drive off the lot on a late Sunday evening with a brand-new Fiat 500 Sport, but the outstanding service, confidence, trus More

by marksteven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 10, 2013

I chose both Criswell and Mike Long based on their reviews; I was not disappointed. My experience was extremely stress free and enjoyable. Mike was very clear and straightforward in laying out all c More

by 2013JeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
November 04, 2013

Hyder and all the staff did an excellent job of selling me my second Fiat. Great Service and no hassles. I am sure the service Department will be the same experience as sales. More

by Michael Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hyder Al-Shareffi
October 16, 2013

My husband and I just purchased a Grand Cherokee from Carl (Criswell) on 10/12/13! Working with Carl was so easy. We never felt pressured and he always took the time to answer all of our questions withou More

by kingletplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Wilhelm
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