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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.3
813 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 813 reviews

January 31, 2014

Bill was extremely courteous. He was very thorough in explaining the features of the vehicle we were looking at and the differences in the different trim levels. In addition he did not play games while n More

by dstinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Welsh
January 28, 2014

Arnold Garcia has been fantastic! I owned a 2012 Fiat 500 Sport for the past year and a half. The moment I drove the car off the showroom floor I new that I had made a mistake. I wanted the ABARTH!!!!!!!! I More

by thinkbigmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 28, 2014

Called Criswell to buy a Jeep Wrangler Unlimited and Mike Long answered the call. Mike came to my office to pick me up and let me drive the Jeep back to the dealership. While driving back, Mike did a great More

by dgreenleigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Long
January 17, 2014

For reference, I rate my previous vehicle-buying experiences at dealerships other than Criswell as good. However, my experience thus far with Criswell is EXCELLENT. Customer service is clearly a pri More

by jjsexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Hall
January 17, 2014

Mike was great to work with. I didn't feel pressured and he made the whole experience fun! He is very knowledgeable about Jeeps and I felt confident that he was being honest and sincere. Overall a great More

by mjmosquera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
January 11, 2014

I was shopping for a good deal on a fuel-efficient car in the Corolla/Sentra/Mazda 3 class. I hadn't considered a Dodge Dart, but I saw one advertised for a good price in a circular in Philadelphia while tr More

by LandoverNoLookyLoo
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
January 09, 2014

I cannot warn you away fast enough: A Giant shiny I cannot warn you away fast enough: A Giant shiny monolith rises out of the pavement to beacon weary Dodge owners to their doom: I scheduled rec More

by kamcgough
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will
December 31, 2013

Mike and his team were very knowledegeable and made the whole process easy. There wasn;t much haggling or arguing about price, color or model. They had the vehicle i was intreeste din pulled up and ready More

by dryk13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
December 21, 2013

An overall good experience working with Bryan Smith as our main point of contact. Wait was longer than expected, but I realize that was because of the delays in the auto shop for detailing the car and had More

by somadjinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Smith
December 16, 2013

Mike Long was fabulous to do business with on our new SRT8! He was upfront, honest, and straightforward. I can't even begin to put into writing how truly refreshing that is! He is SRT Certified, and ext More

by rosykes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
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