Criswell Chrysler Jeep Dodge RAM and FIAT

Great service Everyone at this place is very friendly. Leon helped tremendously with my purchase and went above and beyond to make sure I got the best deal. The pri Everyone at this place is very friendly. Leon helped tremendously with my purchase and went above and beyond to make sure I got the best deal. The price was just a little bit too much but I appreciate everyone's help. I'm very happy with my new car! More

great service Thanks for Armands time patience and professionalism in giving us a great deal on our new Jeep. We drove from 2 hours away and it was well worth the r Thanks for Armands time patience and professionalism in giving us a great deal on our new Jeep. We drove from 2 hours away and it was well worth the ride. More

Patient and caring Bill was very patient and informative dealing with my father and me. He answered all of our questions and took the time to make sure we got exactly wh Bill was very patient and informative dealing with my father and me. He answered all of our questions and took the time to make sure we got exactly what we were looking for. More

Mike Long - The Magic Man Good morning, I wanted to express how happy and content I am with Mike Long's overall attention to detail and follow through with my experience at Good morning, I wanted to express how happy and content I am with Mike Long's overall attention to detail and follow through with my experience at the Criswell dealership. Mike is both very bright and quite motivated. Whenever there was an issue he devoted himself to a position with a high degree of diligence. He was a quick learner when he saw what I was bringing to the table and worked with me professionally and personally to make sure I received the best service for my new truck purchase. Mr. Long has demonstrated the ability to articulate information and ideas in both the verbal and written forms, and continued to exceed my expectations. Coming from a IT company, I speak for everyone when I say I will be highly recommending Mr. Long and the staff at Criswell in the near future. Mike Long went out of his way to contact me when he stated he would contact me. I particularly appreciated Mike's willingness to take initiative to work with my on the financial aspect of the sale as well. He is always on call and ready to handle any task with no hesitation. He really defines professionalism and customer service in a competitive work environment. I hope this will be a message that reaches out to you and is kept in her personal records on his next appraisal/review. 5/5 stars! Thank you for your time, Chris Walker - Google Applications Administrator More

Excellent Experience My wife and I had a very good experience with this dealership. We knew we need a car and we knew the make and model. What we didn't quite knew were al My wife and I had a very good experience with this dealership. We knew we need a car and we knew the make and model. What we didn't quite knew were all the features we really wanted and which we didn't - therefore this car buying included some learning and experimentation. We never felt rushed into buying a particular car just because it is currently on the lot and fits somewhat but not exactly out wishes. We felt that it is important to the dealership that we are happy with our purchase. Carl listened very well to us along the path. The complete process included test driving different cars and identifying which features we want and which we don't really need. All this with still staying within budget. Carl helped us in a very professional and calm way to get the car we liked - more important though at our speed. Once we knew what we wanted, he researched and found exactly the car matching our specifications. We got the impression that this dealership cares about their customers and what they want. Already at the very beginning, entering the dealership, one immediately feels that this dealership is different from many others. Each car sales man has its own office, well lit with large windows, The sales persons are more like agents who help you finding the car you want. They do not give the impression they need quickly to empty the lot to make the sales for the weekend. It seems to me more they are building a customer base that will come back along the road the next time the need a car. This car shopping was absolutely no hassle, it was extremely pleasant and I only can recommend them. More

Excellent customer service! I shopped for the best deal on my new 2014 Grand cherokee at several different dealers in Md and Va. Leon Travis at Criswell left me with the most po I shopped for the best deal on my new 2014 Grand cherokee at several different dealers in Md and Va. Leon Travis at Criswell left me with the most positive impression when communicating by email. He was honest and straightforward and he honored the deal we had discussed. No sleazy games or gimmicks. I appreciated his patient and laid back selling style. Even after the sale he has been great about making sure we are completely satisfied with our new jeep. I'll be recommending him to anyone I know looking for a new vehicle. More

Salesmen excellent. Manager, not so Leon Travis was very good. Kevin Jones gave us an excellent test drive and was very knowledgeable. Leon was very accommodating and worked hard to ge Leon Travis was very good. Kevin Jones gave us an excellent test drive and was very knowledgeable. Leon was very accommodating and worked hard to get us a good and fair deal, but we felt the manager Toeg was not as responsive to our good faith offer. After we purchased our 2014, he went out of his way to tell us the 2015's were coming out for order the next week. This fact was kept from us when we asked and might have made ur wait or ask for a lower price. Not a good business practice which left a bad taste. This has nothing to do with Travis nor the car which we like so far. More

Go to Criswell Fiat. Best car buying experience!!! Everyone at this dealer seemed very friendly. It certainly speaks volumes on how well the staff is treated, which is directly passed on to the custome Everyone at this dealer seemed very friendly. It certainly speaks volumes on how well the staff is treated, which is directly passed on to the customers. Notwithstanding, there is a star among all those nice people; Arnold Garcia. This guy went far and beyond to get me the best deal. I received multiple calls from the other dealers I was negotiating with in disbelief as to how low the price Criswell had given me. Of course, the icing on the cake was when the Finance Manager (Steve Krantz) saved me $6,000 in interest fees from the original rate the bank had given me. I only had a few exchanges of emails and phone calls, and by the time I got to the dealership all the paperwork was ready; within one hour I had my brand new FIAT. This is my best car buying experience out of the 10+ cars I've owned. Thank you Criswell Fiat!!! More

Perfect Marks Arnold was absolutely outstanding in customer service. Was very patient and helpful. Luis and Fred were also very friendly, helpful, and knowledgeable Arnold was absolutely outstanding in customer service. Was very patient and helpful. Luis and Fred were also very friendly, helpful, and knowledgeable. Everyone delivered on promises and great prices. Would absolutely without a doubt recommend this dealer and would go back for my next purchase. More

Best Dealership with Best Sales Consultant I waited two days for things to settle before providing my review. Criswell dealership is where I will always go for a vehicle because of Sales Consul I waited two days for things to settle before providing my review. Criswell dealership is where I will always go for a vehicle because of Sales Consultant like Mike Long. One of the major foundations of any dealership is its Sales Consultants. When I was searching for a vehicle, Mike's actions demonstrated to me why Criswell gets my Best Dealership rating - he not only listened but heard what I desired, and made my vehicle desires into reality by working hard for me, his Manager and Finance Specialist. Exceptional may be a better term to describe this particular Criswell team who worked for me. I appreciate finding me the new vehicle purchase. Already neighbors inquired about the new vehicle. I keep Mike's Criswell business cards in my vehicle and handed them out talking about my positive experiences at the Criswell Dealership particularly; Mike Long who was my Sales Consultant, Sam Hall General Sales Manager, and Dan Leithauser Finance Specialist. In addition, I must mention the unknown Criswell employee who pointed me in the right direction outdoors - he was not in Sales yet very courteous and professional, another plus for Criswell. I drove about 60 miles from home in NE Baltimore County one way to Criswell, it is well worth it, to be among the Criswell team who took care of me in my search and purchase of a new vehicle. Thank you Criswell. More