Criswell Chrysler Jeep Dodge RAM and FIAT

New Vehicle Purchase Wonderful overall experience! Warm, friendly, attentive customer service not only during the buying process, but after as well. Very highly recommend Wonderful overall experience! Warm, friendly, attentive customer service not only during the buying process, but after as well. Very highly recommend the Criswell Chrysler team. More

Tried to scare me into getting my car fixed I took my car in to get work done for a recall (free), but they didn't have the part, even though I booked this appointment. Then the service person t I took my car in to get work done for a recall (free), but they didn't have the part, even though I booked this appointment. Then the service person tried to intimidate me and scare me into getting my car fixed saying it was "dangerous to drive." She insisted that they couldn't release my car without saying it was "DANGEROUS to drive" on the invoice. When I told her I would have my mechanic look at it, she became angry and tried again to scare me into getting the car fixed there. I almost called the police because I didn't think she was going to give me my car back, even though I kept insisting on it. I took my car to my mechanic the next day and he didn't find anything really wrong my car and said it was NOT dangerous to drive. If you go to this dealership have an independent mechanic check your car out to confirm whatever they tell you. More

Used a Buying Service I was pretty happy with the overall service. I used TrueCar to have the price pre-negotiated, and aside from some computer issues (the Jeep that I w I was pretty happy with the overall service. I used TrueCar to have the price pre-negotiated, and aside from some computer issues (the Jeep that I wanted wasn't available), it was a pleasure. I got a great Jeep at a decent price and spent a total of 1.5 hours in the dealership. More

Recent Purchase We made a purchase and the ENTIRE staff that we delt with, were AWSOME and easy to work with. No problems, friendly, and willing to work with us, ans We made a purchase and the ENTIRE staff that we delt with, were AWSOME and easy to work with. No problems, friendly, and willing to work with us, answer our questions and helpfull. Great experience. We will definitely be working with them again. More

Excellent sales person Hyder was an excellent sales person, he knew the product well and was able to make a sale based on my first visit to this dealership. His knowledge a Hyder was an excellent sales person, he knew the product well and was able to make a sale based on my first visit to this dealership. His knowledge and excellent interpersonal skills made him stand out as an excellent sales person, that made the buying experience a very pleasant one, something that is often not said when purchasing a new vehicle. More

A pleasant car purchase experience The dealer is very friendly. Armand, the sales who worked with us is very patient and pleasant. He is particularly helpful when we have questions abou The dealer is very friendly. Armand, the sales who worked with us is very patient and pleasant. He is particularly helpful when we have questions about different features of this new model. The sales manager, Ale, is great as well. More

Criswell Jeep Review I just bought my first new car at Criswell Chrysler Jeep Dodge RAM in Gaithersburg. I am quite pleased with my experience at Criswell Auto and with my I just bought my first new car at Criswell Chrysler Jeep Dodge RAM in Gaithersburg. I am quite pleased with my experience at Criswell Auto and with my sales consultant, Foster Gambrell. He was very helpful and easy to work with. His sense of humor and friendly personality made for a pleasant car buying experience. I told him what I wanted and I drove home later that day in my new Jeep. It had everything I wanted and was offered at a reasonable price.To anyone looking for an easy and enjoyable car buying experience, I would highly recommend Foster Gabrell from Criswell Chrysler Jeep Dodge RAM in Gaithersburg. More

Great place to buy a vehicle I visited three other dealers in the the Baltimore area before coming here. From the start I told Jeff that he must want to sell a vehicle more tha I visited three other dealers in the the Baltimore area before coming here. From the start I told Jeff that he must want to sell a vehicle more than I wanted to buy one. After four hours @ the store we had a deal. It was worth the fifty mile drive. More

2 thumbs up for Bryan Smith Bryan Smith is a true asset and professional. He spent a lot of time answering all of my questions and accommodating my needs as much as possible. He Bryan Smith is a true asset and professional. He spent a lot of time answering all of my questions and accommodating my needs as much as possible. He is courteous, informed and helpful. I thank him for his time and energies. Sandra More

Good Experience Hyder was extremely patient and gracious as we test drove several models. Overall a great experience and I'm very pleased with my new vehicle. Hyder was extremely patient and gracious as we test drove several models. Overall a great experience and I'm very pleased with my new vehicle. More