Criswell Chrysler Jeep Dodge RAM and FIAT

Armand is a man that keeps his word!! Criswell+USAA=.59%!!!! After being given the run around by my local dealership in Newport News VA, I decided to shop around and do more homework on the Jeep Grand Cherokee I After being given the run around by my local dealership in Newport News VA, I decided to shop around and do more homework on the Jeep Grand Cherokee I was looking for. I went to another local dealer in Williamsburg and they were not willing to work with my USAA membership's car buyers program. I eventually lucked out and found the exact vehicle I wanted, but it was on a lot 3 hours away from me...at Criswell in Gaithersburg, MD. I could have had any of my local dealers do a DX for it, but it would have cost more, and frankly, I was tired of dealing with them. Thankfully, (on my behalf), my brother called and spoke with Armand Amany. Armand at Criswell was happy to honor USAA's TrueCar certificate, as well as the $1000 incentive and the $500 military rebate. Between my brother and Armand, they worked all the numbers out and the following day, we drove up to MD to buy the Jeep. To my surprise, I didn't even have to put down a deposit, so there was a good chance the vehicle could have been gone by the time I got there. Not only was the vehicle still there when we arrived, but Armand was waiting to greet us at the front entrance!! The papers were already completed and ready for my signature. It was refreshing to see a dealership and a salesman that actually CARE about the customers and the car buying experience. He took the time to make sure I understood everything about the vehicle, and even set up my bluetooth and programed the navigation for me. The finance portion was an absolute breeze. If you know exactly what you're looking for and what you are willing to pay, this can actually be a relatively pain free experience. I should mention that because they honored the USAA true car certificate, I was eligible for and received a .59% 36-mos loan through USAA. I couldn't have asked for a better experience all around. Thanks Armand!!! More

Leon was awesome!!!! I went to this dealership because my Costco disc was at this location. I met with Leon Travis. From the very beginning of our phone and email conversa I went to this dealership because my Costco disc was at this location. I met with Leon Travis. From the very beginning of our phone and email conversations he was great very nice, patient and took his time with me, and if any one knows me they know I ask a lot of questions. I want a safe and reliable car but most importantly one I can afford. Leon took at least 2 hrs with me and we went over car over car price over price to see what met my needs. My husband wanted to do other shopping which we did but----- but no one compares to the friendless and patience Leon had with me. I didn't feel rushed or pressured into buying car. I highly recommend this dealership BUT mostly I I recommend Leon Travis as your sales guys!!! worth the drive to see him and I will RETURN :-) More

Fantastic experience buying a Fiat with Hyder We didn't quite know what we were getting into, having never purchased a car from a dealership before (we were used car folks), but the experience was We didn't quite know what we were getting into, having never purchased a car from a dealership before (we were used car folks), but the experience was painless and (amazingly) enjoyable! Hyder was an advocate throughout the process, walking with us through the door all the way to purchasing the car several days later. He was candid, casual, and easy to talk with. He easily answered questions and was willing to admit if he didn't know an answer, but swiftly found the answer. He's a gentleman through and through. We were a little hesitant on the price, yet Hyder worked with us, and the manager, for what we consider a fair and (dare I say generous?) price. It was a pleasure working with him and should we be in the market for another Fiat he'll be our first stop. More

I felt good. A friend recommended Leon Travis and Chriswell. I live in DC and had to pass closer Jeep Dealerships to get to Chriswell. The longer drive was worth A friend recommended Leon Travis and Chriswell. I live in DC and had to pass closer Jeep Dealerships to get to Chriswell. The longer drive was worth it. Mr. Traves is both a knowledgable salesman (he answered all my questions satisfactorily) and a salesman that inspires trust and confidence. My only concern is that the dealership is far away from my home. I hope Chriswell has a shuttle service to the Metro if I am required leave my car at the dealership for service. Vance Fort Washington, DC More

great experience...definitely recommend this dealership worked with armand amany. this gentleman is a true asset for the establishment. armand is genuine, respectful, honest and doesn't play games. he tr worked with armand amany. this gentleman is a true asset for the establishment. armand is genuine, respectful, honest and doesn't play games. he truly enjoys his work and it shows. first time I have ever purchased a vehicle and left feeling and still feel wonderful about the purchase! trust me, I've purchased many! thanks again armand I'm referring as many people as I possibly can :) More

Great team! Leon Travis is a true pleasure to work with! The Criswell team is very friendly. A special shout out to Leon Travis for going above and beyond in making every effort to keep to my budget. Overall The Criswell team is very friendly. A special shout out to Leon Travis for going above and beyond in making every effort to keep to my budget. Overall, it's difficult for me to make decisions - however Leon's patience and willingness to answer all of my questions helped the process go much smoother and more pleasant. I think he met everyone in my family by the time the deal was done! I would recommend Leon to anyone interested in purchasing a vehicle. He made sure that I would be truly happy with my purchase - I LOVE my new Wrangler! More

Wonderful New Car Purchasing Experience My husband & I bought a new Fiat 500 L from Hyder Al of Criswell Auto in Gaithersburg and it was the most pleasant experience we have ever had in buyi My husband & I bought a new Fiat 500 L from Hyder Al of Criswell Auto in Gaithersburg and it was the most pleasant experience we have ever had in buying a car. That is really saying something because we have been around for a long time! Hyder found the perfect car for my husband at the best price possible. He really paid attention to our needs and knew all about the car. He was a wonderful combination of knowledgeable and funny and we really appreciated all he did to make everything come together for us. Linda & Richard Biggs More

A pleasure all around! We will be back! Fabulous experience. Bill Welsh is wonderful. Made our experience a breeze and a pleasure! Dan in finance was a pleasure as well. We will definitely b Fabulous experience. Bill Welsh is wonderful. Made our experience a breeze and a pleasure! Dan in finance was a pleasure as well. We will definitely be back to see them both in the future! More

Armand Is the Man He was very pleasant to work with and will keep it real. very good man. He kept all ouyr options open and were making effort to stay within our budget He was very pleasant to work with and will keep it real. very good man. He kept all ouyr options open and were making effort to stay within our budget -Ryan Knight More

Easy and refreshing to deal with These guys are genuine and a breath of fresh air to deal with. The really want you to be happy with our purchase and Gene is a stand up guy! I'll b These guys are genuine and a breath of fresh air to deal with. The really want you to be happy with our purchase and Gene is a stand up guy! I'll be directing my friends and family to them for sure! More