Criswell Chrysler Jeep Dodge RAM and FIAT

Hyder and Reggie provided excellent service My engine light came on and I drove to the service. The service department told me that the rental car service was closed after noon on Saturday. I am My engine light came on and I drove to the service. The service department told me that the rental car service was closed after noon on Saturday. I am nurse and needed to get to work. My husband was out of town. I was so fortunate that Hyder (who provided me excellent service when I was shopping for a car) was around. I asked Hyder to help me. He was able to talk to the mechanic(Reggie) and "top" people. Reggie quickly evaluated the car and reported that the car needed to stay for service for safety. The dealership provided shuttle service for me to other rental place in order for me to get a rental car. I was able to get to work on time. I really appreciate the excellent service that Hyder and Reggie provided when I really needed. More

Great Experience I had a great experience working with Shawn Thorne. He was very helpful and had plenty of personality, very knowledgeable regarding the entire proces I had a great experience working with Shawn Thorne. He was very helpful and had plenty of personality, very knowledgeable regarding the entire process. I love my new car! More

Great to do business with an honest dealer ship . Al from Ma I was interested in a new Charger they had. I called and talked to Bill Walsh who was great. We came to an agreement on the price of there car and my I was interested in a new Charger they had. I called and talked to Bill Walsh who was great. We came to an agreement on the price of there car and my trade in. I drove 456 mile not knowing what might be . There were no games they did everything they said they would. Bill ,Sam the General Manager , Dan in finance, and Donna in the office were great. I would recommend them to anyone and my next car will be from them. More

Great experience Criswell was hands down the best dealer we interacted with during our car search. Most knowledgeable. Extremely accommodating. Made the entire proc Criswell was hands down the best dealer we interacted with during our car search. Most knowledgeable. Extremely accommodating. Made the entire process very easy. Highly recommend. More

Another great experience! This is my second purchase from Criswell Jeep, and it was again more than I hoped for. I started "looking" a few months ago. Leon Travis kept in con This is my second purchase from Criswell Jeep, and it was again more than I hoped for. I started "looking" a few months ago. Leon Travis kept in contact with me, but not to the point of bothering me. On my time frame, I set up times to meet. Once meeting Leon in person it confirmed my feeling over the phone. His goal is to make the customer comfortable and satisfied. I will be back again, I love my Grand Cherokee! More

Unexpected! Stayed at it until we had the best possible deal One morning in late September, I found myself in an overheating 2006 Dodge Charger, the result of particularly intense stop and go traffic on I-270. H One morning in late September, I found myself in an overheating 2006 Dodge Charger, the result of particularly intense stop and go traffic on I-270. Having made considerable repairs on the car earlier in the year (and recently surpassing 150k miles), I reluctantly searched for the closest dealership with the expectation of yet another repair ticket and invoice.. Upon my arrival, Carl Wilhelm worked through all possible options, eventually determining that buying new was the best route. He applied rebates and gave me an excellent price for a car that needed work before they could even test drive it. My finance rep, Steve, spent extra time over the next 48 hours, securing a loaner car and even taking me to lunch while dealing with everything from credit to title transfer issues. I feel lucky to have encountered the folks at Criswell when I did and very much appreciate their willingness to "see me through". More

The most tricking, devious people!!! Please., if you can avoid this dealer The most devious people work there try to trick me into a loan, funny is they build xxxxxxxx stories to try to Please., if you can avoid this dealer The most devious people work there try to trick me into a loan, funny is they build xxxxxxxx stories to try to get in your good side, please be careful More

First time buying a new car, awesome experience!! As the title says, this was my first time buying a new car, and dealing with a dealership altogether. I couldn't have asked for a better (or more pati As the title says, this was my first time buying a new car, and dealing with a dealership altogether. I couldn't have asked for a better (or more patient) employee to work with. When I first showed up to Criswell I had a car with very specific amenities in mind. Armand was able to find the exact car that I wanted within two calendar days of me walking through the door. He worked all day and sometimes late at night, making everything happen for me. I was able to pick the car up yesterday, and he was still helping me with anything car related that I needed until I drove away. I would highly recommend Criswell to anyone looking to buy a vehicle, and I would definitely recommend Armand to anyone! More

Extatic with our new Jeep Wrangler Unlimited I recently bought a 2015 Wrangler Unl. Rubicon Hard Rock Edt. Not only was it the best optioned in the area, but it was also the best priced. Armand A I recently bought a 2015 Wrangler Unl. Rubicon Hard Rock Edt. Not only was it the best optioned in the area, but it was also the best priced. Armand Amany was a delight to work with. He was very knowledgeable and offered a non-pressured buying experience. This was my fourth car buying experiance at a Criswell Dealership and I would recommend this dealership to anybody in the market for a new or used car. More

Great Experience w/Mike & the Criswell Team I just bought my 2014 Mazda CX-5 from Criswell Chrysler Jeep Dodge RAM (pre-owned department), and I couldn’t be happier. A friend of mine recommende I just bought my 2014 Mazda CX-5 from Criswell Chrysler Jeep Dodge RAM (pre-owned department), and I couldn’t be happier. A friend of mine recommended Mike Long, and he was really great to work with. He asked me what I wanted out of the car buying experience (what dealer does that??), patiently listened to and answered my questions, talked to me about the car I was looking at versus others, and because it had been a long time since I had purchased a vehicle (16 years), he explained the various steps of the purchasing process before they actually took place. He wanted to make sure I felt totally comfortable with everything happening and didn’t feel pressured to buy or get any add-ons. In the end, I got the car I wanted, and feel good about the purchase (no buyers’ remorse here!). Mike took the time to demo the various features on my car, and even picked me up from Carmax where I had sold my old one. He really went out of his way to be helpful. I’m already recommending him to my friends. And even though I bought a 'pre-owned', ''other brand' vehicle, Mike, Steve in Finance and everyone at Criswell treated me like I was buying from their new car department. Thanks, guys! More