
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Jeep/Car Buying Experience Mike Long was: helpful, courteous, spoke English, honest and we felt like he was working for US! It was truly the best car buying experience I ever h Mike Long was: helpful, courteous, spoke English, honest and we felt like he was working for US! It was truly the best car buying experience I ever had and I am 73 years old! More
Great Leon Travis worked very hard to get me the Jeep that I wanted. He would came in on his day off and stayed late other times to work with my schedule. Leon Travis worked very hard to get me the Jeep that I wanted. He would came in on his day off and stayed late other times to work with my schedule. More
everything went as promised. salesperson was very knowledgeable. all commitments were kept. promptly returned phone calls and emails. car was ready when promised. Leon gave us an salesperson was very knowledgeable. all commitments were kept. promptly returned phone calls and emails. car was ready when promised. Leon gave us an outstanding orientation. More
Best service best experience I've tried many dealers recently but this place was the best! I am constantly very impressed with the service provided especially the outstanding work I've tried many dealers recently but this place was the best! I am constantly very impressed with the service provided especially the outstanding work of Michael Song. I find Michael to be very accessible,listens well to my concerns, and is always ready to accommodate what I might be needing. Every time I have a question he is always there with a answer. I would highly recommend this place to anyone who is looking for this vehicle! More
Great experience buying Abarth Criswell has the best selections of the Abarth with options that we want and the best online price. So, we went in to test drive. I contact Richard a Criswell has the best selections of the Abarth with options that we want and the best online price. So, we went in to test drive. I contact Richard at first. He works as team with Hyder and we could only stop by 30 minutes before closing so he let Hyder took car of us instead. Hyder was very polite, accommodating, attentive and pleasure to talk to. He stayed a little longer after closing time to let my wife test drove a car similar to the one we saw on line and took time to explain the car's features even! Richard is very responsive and pleasure to work with as well. He is quick to response to my emails and get back to me with requested information in no time at all. After a few back-and-forth emails/phone calls about the price, we came to the agreement and drove off with brand-new AutoBarth 2 days after test driving. I think we got a great deal on the car that we like. I highly recommend Criswell Fiat, Hyder and Richard. You will not be disappointed. More
Foster Gambrell III, Such a pleasure to work with him! Foster was so helpful from the moment that I walked into the door, even taking the time to sit and just chat with me while I waited for my fiance to a Foster was so helpful from the moment that I walked into the door, even taking the time to sit and just chat with me while I waited for my fiance to arrive and meet us to look at some Jeeps. He was 100% on our side with trying to get us exactly what we were looking for at the price that worked for our budget. At the end of the deal, he even helped us empty out the Jeep that we traded in and get us all set up in our new Jeep before we left the lot. If you are looking for a top notch sales person Foster Gambrell is the guy to go see! More
Excellent Experience Not only was Hyder was very knowledgeable about the vehicle (Fiat 500L), but he possesses a natural affinity for customer service without being withou Not only was Hyder was very knowledgeable about the vehicle (Fiat 500L), but he possesses a natural affinity for customer service without being without any of the obsequiousness sometimes associated with car salesmen. Additionally, he found me wide range of discounts but did not reverse the savings by pushing additional options and services. I heartily recommend buying a vehicle through Hyder. More
Great Jeep Wrangler Purchasing Experience The team at Criswell was great to deal with and truly the best new car buying experience I've ever had. I ordered a Jeep Wrangler and Shawn was alway The team at Criswell was great to deal with and truly the best new car buying experience I've ever had. I ordered a Jeep Wrangler and Shawn was always calling me with updates theoughout the painful wait. They offered the best price from the start and were the easiest to deal with. I would highly recommend this dealership and others in the Criswell family based on this experience. Thanks again. More
Very Pleased I just recently purchased a Fiat Abarth from this location and I'm extremely pleased with everything. The sales guy (Michael) was very attentive, answ I just recently purchased a Fiat Abarth from this location and I'm extremely pleased with everything. The sales guy (Michael) was very attentive, answered all my questions and we even geeked out a little over Game of Thrones and The Walking Dead. Everyone was really helpful. More
Good experience at Crisswell Dodge After having the absolute WORST experience at Lustine Dodge in Woodbridge, VA. I called Crisswel Dodge in Gathiersburg and spoke to Foster Gambrell an After having the absolute WORST experience at Lustine Dodge in Woodbridge, VA. I called Crisswel Dodge in Gathiersburg and spoke to Foster Gambrell and explained exactly what I was looking for and told him of the experience I had just had at the other dealership and he assured me my experience would be 100% different at Crisswel Dodge, so after leaving the Woodbridge Lustine I drove directly up to Crisswel Saturday evening 4/11/15. When I arrived Foster Gambrell welcomed me, took me to the Dodge Challenger that I wanted to buy and gave me an overview of the car . We then went into his office to complete the credit paperwork and talk numbers. I ended up getting a deal that was 5-6k less than what the dealer in Woodbridge were offering and also got the blue book value of my trade in! Throughout the whole time Foster was very professional to me and my family while going through the process. Once the financing was approved, he took the Challenger to get cleaned up and then helped us move all of our junk from our old car to our new car... This was one of the better dealings I have ever had at a dealer working through the car choosing, car financing and the overall process.. There was never a point that I felt like Foster was forcing me to buy or trying to hard sell me on anything... I remember an exact quote when I had told him about the Lustine dealership trying to force me to buy different cars/colors that I wasnt interested in....Foster responded "The Challenger is not a Camry" and I could not agree anymore! Thanks Crisswell for your professional service in your sales department, and specifically, thanks Foster! More