Criswell Chrysler Jeep Dodge RAM and FIAT

Fantastic Salesman! Alex went above and beyond to assist in my Ram 1500 Laramie purchase. At no point did I feel that he applied the salesman tactic and pushed for a sal Alex went above and beyond to assist in my Ram 1500 Laramie purchase. At no point did I feel that he applied the salesman tactic and pushed for a sale. He took the time to answer all my questions about the vehicle and purchasing process. He went out in the rain to take a picture of the vehicle build date, even though I had told him it was not an urgent request. Being that I am an out of town buyer from NYC, Alex had the finance manager fedex me all the sales documentation for review in the comfort of my own home. There was no unexpected hidden fees that were not previously disclosed to me. The guy even came into the dealership on his day off to meet me person for the first time and to walk me through the vehicle. I highly recommend Alex as your salesman for your next vehicle purchase! More

TOP NOTCH SALES TEAM I went in there to purchase a car with my mother. I was overwhelmed by the professionalism and kindness of each person we encountered. Most dealersh I went in there to purchase a car with my mother. I was overwhelmed by the professionalism and kindness of each person we encountered. Most dealerships get a bad wrap but what great stand up guys we encountered. Although we won't be purchasing til the end of spring---We will definitely be back. Thanks for the all of the kindness and knowledge--Ale,Alex,Rob, and Dan!!! More

best experience we visited several dealerships that week and this was by far the best experience. we were immediately greeted when we entered and after briefly speak we visited several dealerships that week and this was by far the best experience. we were immediately greeted when we entered and after briefly speaking with Mike, he knew exactly how to get us what we wanted and at the best price. this was a "no xxxxxxxx" deal which we greatly appreciated and they went above and beyond our expectations. we would not hesitate to refer any of our friends to mike at criswell. More

A specific employee Mike Long did a great job! He took the time to review specific details about each car I was interested in. His personable attitude, honesty, knowled Mike Long did a great job! He took the time to review specific details about each car I was interested in. His personable attitude, honesty, knowledge made my car buying experience an enjoyable one. More

Sales Customer service could use some improving. One suggestion would be to move the service dept waiting room out of the show room that way new customers a Customer service could use some improving. One suggestion would be to move the service dept waiting room out of the show room that way new customers are not confused with service customers. More

Jeep GC Summit 2015 I bought a 2015 Jeep Grand Cherokee Summit. I received exceptional service from Foster at a great price. Communication was just perfect. This was n I bought a 2015 Jeep Grand Cherokee Summit. I received exceptional service from Foster at a great price. Communication was just perfect. This was not a surprise since Criswell's online reviews were excellent. I am new to Jeep and absolutely love this vehicle so far. Many thanks to the team at Criswell! Ezequiel More

Up front, personable Mike was quick to respond to email inquiries and was very prepared with information and options for me when I actually made it into the dealership. Mike was quick to respond to email inquiries and was very prepared with information and options for me when I actually made it into the dealership. More

difficult to engage after the sale We recently purchased a new vehicle at Criswell. While the service for the purchase was sufficient (though not really outstanding), when we had some We recently purchased a new vehicle at Criswell. While the service for the purchase was sufficient (though not really outstanding), when we had some trouble with the sunroof the service and body shop engagement has been very poor and difficult. It has taken 3 months to repair a sunroof with very little follow-up. The lesson learned for us, investigate the competency of the service and body shop before you purchase a new car. My ratings below are a blended reflection of both experiences. More

A good remote auto purchase experience I never thought I would buy an automobile, let alone a Viper, remotely. But I have and it was a good experience working with my sales consultant Pete I never thought I would buy an automobile, let alone a Viper, remotely. But I have and it was a good experience working with my sales consultant Peter Eaton, His communication was excellent. The Criswell staff of Sam Hall and Dan Leithauser also provided excellent support and service for my transaction. Criswell's stated goal of obtaining "complete customer satisfaction" has been accomplished with me for my Viper purchase. More