Criswell Chrysler Jeep Dodge RAM and FIAT

Purchased a 2015 Dodge Charger Our experience purchasing at Criswell was priceless and our sales person Armand was exceptional. I called earlier that afternoon to see if we could ge Our experience purchasing at Criswell was priceless and our sales person Armand was exceptional. I called earlier that afternoon to see if we could get a rough estimates on an R/T that was on the lot and discuss my trade in before driving over an hour and a half to the dealership. Armand was gracious and patient and worked to make sure that I was comfortable with our discussion about the vehicle we wanted to purchase and the value of my trade prior to our arrival. After arriving 15 minutes before they closed for the evening ( we got lost- GPS did not map to the correct address), Armand had the car ready for us to test drive. As we prepared for the test drive, we saw another charger that we liked, we stopped the test drive and asked to test drive the other Charger. Again, Armand was gracious and accommodating. We test drove the vehicle and decided to purchase. Armand and Rob (the finance guy) worked diligently to get a great purchase price and an excellent trade in offer for our trade. Financing was seamless and we were not pushed to purchase any warranties that did not make sense for us, in fact, I asked Rob multiple questions about timing as it relates to paying off the loan and the best method for paying the loan off while having it improve my credit score. Rob was honest and forthcoming with advise and recommendations. OVERALL, this was the best car buying experience that we have had in a loooooooong time. I would recommend without any hesitation Armand and Rob at Criswell. They were amazing to work with. More

Leon was a WONDERFUL salesperson!!!! we had the best buying experience, our sales consultant Leon was awesome, the dealership did not have the model of the van we wanted Leon worked hard we had the best buying experience, our sales consultant Leon was awesome, the dealership did not have the model of the van we wanted Leon worked hard on locating the model that we wanted. just a great person to deal with. More

Do yourself a favor, and purchase your new car from Hyder My wife says I'm a hard headed Marine who is always looking to save a dollar. I came into this dealership with the expectations of getting the lowest My wife says I'm a hard headed Marine who is always looking to save a dollar. I came into this dealership with the expectations of getting the lowest possible price. Hyder, and the staff at this location got me that haggle-fee, lowest price. Dan was my finance guy. He explained crunching the numbers with ease, and made you feel comfortable. The duo made my purchasing experience flawless, and stress-free. More

Leon is an AWESOME Salesperson! Had a great experience in buying a Jeep Patriot from Leon Travis. He was fantastic in telling me about the Patriot and demonstrating the "gadgets." It Had a great experience in buying a Jeep Patriot from Leon Travis. He was fantastic in telling me about the Patriot and demonstrating the "gadgets." It was great working with a fellow veteran. He was the ultimate salesperson, not pushy. Also very knowledgeable about USAA car buying service. More

Criswell Fiat of Gaithersburg Puts Customers First I've owned many cars, but never have I owned a car or bought a car from a dealership that puts potential and current customers first. Between Hyder, m I've owned many cars, but never have I owned a car or bought a car from a dealership that puts potential and current customers first. Between Hyder, my salesman who just happens to be the Asst. Mgr., his 'big boss' Sam, and his 'mid-big boss Kevin, and Valerie Greene-Mgr. of the Service Dept.- Criswell has taken care of me. Got a great deal and great service on my 2012 Fiat 500 Pop Cabriolet, got a FANTASTIC deal on my new 2015 Fiat 500 Lounge Cabriolet, and looking forward to the BEST service and help that I know I will get when servicing my 2015! When you want or need a new vehicle, GO TO CRISWELL: you will get a great deal $, be very satisfied, and be well taken care of. When I'm ready for a new car, guess where and with whom I will be! More

The best car buying experience I've ever had My car buying experience with Hyder was nothing less than spectacular. He was very professional, knowledgeable, and went out of his way to make sure m My car buying experience with Hyder was nothing less than spectacular. He was very professional, knowledgeable, and went out of his way to make sure my wife and I felt comfortable throughout the process. I was particularly pleased with how resourceful he was in assisting us in purchasing a non-Fiat car. The overall process from the test drive to signing the final paperwork was the shortest and best experience we have ever had. I highly recommend Hyder as he will do everything in his power to make sure you are completely satisfied with your next car purchase. More

Friendly, diligent, flexible. Hyder was very helpful. I came with a Penfed certificate and we went out and tested a few different cars. He was extremely helpful in navigating all t Hyder was very helpful. I came with a Penfed certificate and we went out and tested a few different cars. He was extremely helpful in navigating all the aspects of the car buying experience and reassured us of the process. We got a yellow Fiat 500 Pop, and it's great! More

Tutto Bene! Hyder was great to work with! The buying experience was pain-free and I got the exact car I wanted at a good price. This is the car buying experience Hyder was great to work with! The buying experience was pain-free and I got the exact car I wanted at a good price. This is the car buying experience that everyone should have. Hyder didn't rush me away after the sale, but patiently explained everything about the car before I left. More

Easy, quick with very helpful and knowledgable salesperson Had a great experience in buying a Jeep Wrangler this weekend with Leon Travis. He was fantastic in telling me about the jeep, showing how it function Had a great experience in buying a Jeep Wrangler this weekend with Leon Travis. He was fantastic in telling me about the jeep, showing how it functions (1st time wrangler buyer) and was the ultimate salesperson not pushy :)! More

I'm my own salesman If you really want the vehicle, don't expect Alex or Ale to sell it to you. In fact, stay away from them. Ale claims he is straight dealer which is ok If you really want the vehicle, don't expect Alex or Ale to sell it to you. In fact, stay away from them. Ale claims he is straight dealer which is ok but he never treated me as a customer the entire process. If only the next Dodge dealership was near I would have never gotten my car in this dealership. His sales guy, Alex, I really wanted to help him make a sale but not sure if he is screwing with me with the final sale price or if Ale is screwing him. What made me not like Alex even more is when he said he was upset at me. I told him I forgot he's the customer just to calm him down. Adam for his part was ok but he never really was involved in the sales part except the paper work. I think he's ok though so he's worth trying. I thought the vehicle price was pretty good and i'm sure the other folks at Dodge are way better to deal with than Alex or Ale. More