Criswell Chrysler Jeep Dodge RAM and FIAT

Expert, Professional Service I was working with another sales consultant on a deal, but Mike jumped in to help out with details on the paperwork and to respond to questions I had I was working with another sales consultant on a deal, but Mike jumped in to help out with details on the paperwork and to respond to questions I had about my car. He was extremely well-informed about the car and its features and the apps with which it was supplied (link to phone, radio stations, other features). Mike has a great sense of humor which made him easy and fun to work with. I recommend him, especially if you're buying a Dodge Challenger R/T or better. More

Last one there, but no rush My husband and I walked into the dealership an hour before it closed. We knew what we wanted and knew they had it in inventory, so that decision was My husband and I walked into the dealership an hour before it closed. We knew what we wanted and knew they had it in inventory, so that decision was made. As the night went on and more and more employees went home, we became aware that we were keeping people from their families. However, our sales person, Leon Travis, and our finance guy both patiently worked with us, not rushing us at all. In fact, Leon went through every bell and whistle on the jeep with us to make sure we had a great understanding of the vehicle. More

excellent attention /customer satisfaction We had visited several other dealerships in search of our new vehicle. We found the staff, and most especially our salesman, Armand to be very helpful We had visited several other dealerships in search of our new vehicle. We found the staff, and most especially our salesman, Armand to be very helpful in finding the right vehicle equipped with our needs. We received an e mail after our initial visit,but no aggressive sales calls or emails. We very very pleased with the final cost of our vehicle based on rebates and dealership incentives. We found the entire staff to be very professional, yet pleasant and eager to provide us with a great experience. More

Honest and Knowledgeable Team We worked w/ a triple team of guys (esp. Kevin Glassic--Class Act this guy is!) that made our buying experience from Criswell exciting, simple, and al We worked w/ a triple team of guys (esp. Kevin Glassic--Class Act this guy is!) that made our buying experience from Criswell exciting, simple, and all worth it! These guys did more than expected in meeting our needs, and I must say that Criswell is extremely lucky to have assets like this working for him. These guys not only knew their product, but obviously believed in it. We LOVE our 2015 2500 Diesel Dodge Ram (BEAST of a truck) !!!!! Have had numerous compliments, and always point lookers toward Criswell ! No buyers remorse here! More

After 5 other Jeep Dealers, found the one! Micheal Long! I have been searching for a Jeep for 6 months and went to numerous dealerships in Virginia. I finally found Criswell Chyrsler Jeep Dodge RAM. Afte I have been searching for a Jeep for 6 months and went to numerous dealerships in Virginia. I finally found Criswell Chyrsler Jeep Dodge RAM. After 5 shady salesmen in the other dealerships, I met Mike Long. He was the most professional and knowledgeable sales rep I have ever dealt with. He knows all of the products and them some. He was solid and straight and to the point. He worked with me to find what I wanted at the price I could afford. The other dealerships in northern VA were swindlers and I just about gave up on Jeep until working with Mike. I HIGHLY recommend if you are looking for a Chrysler vehicle, go see Mike! Carl Mathews More

Purchased a 2015 Dodge Charger Our experience purchasing at Criswell was priceless and our sales person Armand was exceptional. I called earlier that afternoon to see if we could ge Our experience purchasing at Criswell was priceless and our sales person Armand was exceptional. I called earlier that afternoon to see if we could get a rough estimates on an R/T that was on the lot and discuss my trade in before driving over an hour and a half to the dealership. Armand was gracious and patient and worked to make sure that I was comfortable with our discussion about the vehicle we wanted to purchase and the value of my trade prior to our arrival. After arriving 15 minutes before they closed for the evening ( we got lost- GPS did not map to the correct address), Armand had the car ready for us to test drive. As we prepared for the test drive, we saw another charger that we liked, we stopped the test drive and asked to test drive the other Charger. Again, Armand was gracious and accommodating. We test drove the vehicle and decided to purchase. Armand and Rob (the finance guy) worked diligently to get a great purchase price and an excellent trade in offer for our trade. Financing was seamless and we were not pushed to purchase any warranties that did not make sense for us, in fact, I asked Rob multiple questions about timing as it relates to paying off the loan and the best method for paying the loan off while having it improve my credit score. Rob was honest and forthcoming with advise and recommendations. OVERALL, this was the best car buying experience that we have had in a loooooooong time. I would recommend without any hesitation Armand and Rob at Criswell. They were amazing to work with. More

Leon was a WONDERFUL salesperson!!!! we had the best buying experience, our sales consultant Leon was awesome, the dealership did not have the model of the van we wanted Leon worked hard we had the best buying experience, our sales consultant Leon was awesome, the dealership did not have the model of the van we wanted Leon worked hard on locating the model that we wanted. just a great person to deal with. More

Leon is an AWESOME Salesperson! Had a great experience in buying a Jeep Patriot from Leon Travis. He was fantastic in telling me about the Patriot and demonstrating the "gadgets." It Had a great experience in buying a Jeep Patriot from Leon Travis. He was fantastic in telling me about the Patriot and demonstrating the "gadgets." It was great working with a fellow veteran. He was the ultimate salesperson, not pushy. Also very knowledgeable about USAA car buying service. More

Do yourself a favor, and purchase your new car from Hyder My wife says I'm a hard headed Marine who is always looking to save a dollar. I came into this dealership with the expectations of getting the lowest My wife says I'm a hard headed Marine who is always looking to save a dollar. I came into this dealership with the expectations of getting the lowest possible price. Hyder, and the staff at this location got me that haggle-fee, lowest price. Dan was my finance guy. He explained crunching the numbers with ease, and made you feel comfortable. The duo made my purchasing experience flawless, and stress-free. More

Criswell Fiat of Gaithersburg Puts Customers First I've owned many cars, but never have I owned a car or bought a car from a dealership that puts potential and current customers first. Between Hyder, m I've owned many cars, but never have I owned a car or bought a car from a dealership that puts potential and current customers first. Between Hyder, my salesman who just happens to be the Asst. Mgr., his 'big boss' Sam, and his 'mid-big boss Kevin, and Valerie Greene-Mgr. of the Service Dept.- Criswell has taken care of me. Got a great deal and great service on my 2012 Fiat 500 Pop Cabriolet, got a FANTASTIC deal on my new 2015 Fiat 500 Lounge Cabriolet, and looking forward to the BEST service and help that I know I will get when servicing my 2015! When you want or need a new vehicle, GO TO CRISWELL: you will get a great deal $, be very satisfied, and be well taken care of. When I'm ready for a new car, guess where and with whom I will be! More