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Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
862 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 862 reviews
October 01, 2025
I wanted to kill some time and just take a look around the showroom when Parker approached me and excitedly told me that he was learning the cars best he could, but that he was new so he might not have al the showroom when Parker approached me and excitedly told me that he was learning the cars best he could, but that he was new so he might not have all the answers. Great energy from him and that experience definitely made me want to consider this dealership first when I do start looking for a new car! More
by J
Employees Worked With
September 25, 2025
His enthusiasm was contagious and he made my experience great! I was just browsing but he is definitely someone I would refer to my friends and family! Shoutout to Kevin and Felipe for being so helpful too great! I was just browsing but he is definitely someone I would refer to my friends and family! Shoutout to Kevin and Felipe for being so helpful too! More
by Lesly Rodriguez
September 25, 2025
Wow, nothing but good things to say about this salesman and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by fa and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by far the most knowledgeable and transparent salesman I have dealt with thus far. I will definitely refer my friends/family for future purchases! Thank you Alvaro once again for a great deal! More
by Fiorella
Employees Worked With
September 24, 2025
Geronimo and Kevin provided top notch service. They understood our need, answered all our questions and helped us purchase the vehicle of our choice. The overall process was very seamless. They de They understood our need, answered all our questions and helped us purchase the vehicle of our choice. The overall process was very seamless. They definitely changed my perception of dealerships. It was a pleasure doing business with them. More
by JB
September 18, 2025
Leasing a car at Criswell Chrysler was a pleasure. There was great service, the team is responsive friendly, and easy to work with! There was great service, the team is responsive friendly, and easy to work with! More
by jsenter
September 18, 2025
Welcoming atmosphere with courteous attention to detail and concern for customer satisfaction. I was made to feel good with my choice of vehicle. and concern for customer satisfaction. I was made to feel good with my choice of vehicle. More
by oludek.adekoya2
Employees Worked With
September 15, 2025
Fast and Efficient. Best group of guys to work with. Told them what I needed and they came through. Best group of guys to work with. Told them what I needed and they came through. More
by Tiara P.
September 11, 2025
Kevin provided top notch service. Extremely satisfied with my purchase and will recommend to others. Extremely satisfied with my purchase and will recommend to others. More
by cassandrasmith329
September 08, 2025
Amazing experience, glad to have purchased with them. Beginning to end, I received excellent service. Beginning to end, I received excellent service. More
by ericLm
September 08, 2025
Did not buy a vehicle buy enjoyed my experience immensely. Found the staff extremely helpful and welcoming. immensely. Found the staff extremely helpful and welcoming. More
by shaallgood
Employees Worked With
