
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I have purchased a lot of vehicles over the years throughout the country I’m 63 years old so that should testify that I have a little knowledge in the buying experience. Never in all my years have I throughout the country I’m 63 years old so that should testify that I have a little knowledge in the buying experience. Never in all my years have I come close to having a more pleasant not at all pushy and comfortable purchase of a new vehicle. Kerry Hughes is the most knowledgeable considerate and professional car salesman I’ve ever had an experience in buying from. The whole team, including Dennis the appraiser and the finance department were top notch in a world where sometimes peoples expectations are nothing but a bunch of complaints and xxxxxxxx on social media, and any other platform that will give them a voice I think more people should express their sincere gratitude when something happens that’s unexpected and a positive experience, other than just complaining to hear themselves complain. More
Easy to work with to get a good price (not the best local price in this case) on a Ram 1500. Definitely appreciate the prompt responses by Connor to questions and pricing inquiry. price in this case) on a Ram 1500. Definitely appreciate the prompt responses by Connor to questions and pricing inquiry. More
Russell was great to work with. Him was very helpful and insightful on our new Chrysler Pacifica. He answered all of our questions and was able to help us get a great deal on the mi Him was very helpful and insightful on our new Chrysler Pacifica. He answered all of our questions and was able to help us get a great deal on the minivan. Russell was the main reason my wife an I decided to come back and do business with Criswell! Job well done Russell and thank you! More
I was so impressed with Patrick Mantua's dedication to customer service. He went above and beyond to make sure that I had a positive experience. He even work on vacation to make sure I had the car deliver customer service. He went above and beyond to make sure that I had a positive experience. He even work on vacation to make sure I had the car delivered to me in a timely manner! I would highly recommend him to anyone looking to buy a car. More
James“Jim” Clutter is a liar and master manipulator! I’ll never be back!! My boyfriend took a look at my receipt and explained to me that there were services on there marked “customer requests” that I I’ll never be back!! My boyfriend took a look at my receipt and explained to me that there were services on there marked “customer requests” that I NEVER requested and nothing was explained to me! On top of being cheated, indicator lights came on just and hours after leaving the shop! Jim screened my calls for a week. I had to show up to the shop to get some assistance. I expected better treatment after spending thousands. I asked for 6 services and ended up with 14 total and indicator lights appear just hours after leaving the shop. The manager allowed me to return for a tire sensor replacement. After the alleged work was completed my tire pressure light came on again after leaving. I don’t believe they actually replaced it. I lost money taking off of work only for the problem to remain. I will tell everyone and I’ll never bring my car there again! More
This was the easiest and most efficient car buying experience ever! Leon is excellent! We thoroughly enjoyed working with him. He answered all of our questions and truly cares about his customers. He experience ever! Leon is excellent! We thoroughly enjoyed working with him. He answered all of our questions and truly cares about his customers. He is a responsive, efficient, professional, and knowledgeable. Ahsan in Finance was also helpful and efficient throughout the purchase. In fact, everyone that we interacted with at this dealership was super friendly and helpful. I would highly recommend Leon Travis in Sales as well as this dealership. Thank you! More
This was my best car buying experience ever. We have purchased from volume dealers, as well as hometown dealers, and none of those experiences even came close to this one. I found the car onli We have purchased from volume dealers, as well as hometown dealers, and none of those experiences even came close to this one. I found the car online, did the online credit application, went to the dealer, signed the papers, and drove away. It doesn’t get any better than this. Richard was an excellent salesman, and Don in finance was also excellent! There were no games, no xx, no lies, no omissions, and absolutely no negatives. I love the car! It’s exactly what I wanted! More
Great car buying experience. Leon Travis was a great salesman. I would highly recommend this dealership and salesman. Very helpful and great communication throughout the ordering Leon Travis was a great salesman. I would highly recommend this dealership and salesman. Very helpful and great communication throughout the ordering process. More
Connor is a good salesman. He is still new but stands by his word. Stop by and buy a car from him He is still new but stands by his word. Stop by and buy a car from him More
Richard the salesman did an outstanding job . I would recommend this dealership to my friends and family I would recommend this dealership to my friends and family More