
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great customer service. Salesman worked well with my needs and was capable of answering any questions I had. Definitely would recommend Criswell. Thanks for customer service. Salesman worked well with my needs and was capable of answering any questions I had. Definitely would recommend Criswell. Thanks for everything. More
Drove 2 hours for nothing My brother and I were invited to Criswell by salesman Adam to test drive a 2012 Nissan Frontier from Central PA on Sunday, 4/2. We arrived for our 2: My brother and I were invited to Criswell by salesman Adam to test drive a 2012 Nissan Frontier from Central PA on Sunday, 4/2. We arrived for our 2:00 appointment to find no Adam and no truck. We were told that the truck was sold last night, didn't anyone tell you? Our reply was "No" causing the workers listening to the conversation to smile and shake their heads. Where is professionalism, customer service, integrity? Harry Creswell III should be embarrassed at the lack of everything that his name is associated with at this dealership. Creswell, a name you can trust? Embarrassing! More
ANOTHER BAD SERVICE TAKEN MY 2016 JEEP WRANGLER TWICE THIS THIS SERVICE DEPARTMENT SUCKS!!!!! 2ND TIME THIS MONTH TAKEN MY CAR FOR THE SAME ISSUE THAT WAS NOT FIXED THE FIRST TIME AND THEY KEPT THE CAR FOR 12 THIS SERVICE DEPARTMENT SUCKS!!!!! 2ND TIME THIS MONTH TAKEN MY CAR FOR THE SAME ISSUE THAT WAS NOT FIXED THE FIRST TIME AND THEY KEPT THE CAR FOR 12 DAYS IS NOW 8 DAYS AND NO WORDS FROM THE DEALER EVEN IF THE NEW SERVICE MANAGER PROMISED HE WILL CALL TO KEEP US UPDATED I''M STILL WAITING. I WONDER WHAT IT TAKES TO GET SOME ACTION HERE. SHOULD I CONTACT AN ATTORNEY !!!!! More
Had a pleasant purchase experience. Chip Bozga was very helpful and not the least bit pushy. He stayed late to make the deal and didn't seem to mind at all. Chip Bozga was very helpful and not the least bit pushy. He stayed late to make the deal and didn't seem to mind at all. More
Great Fast Service I always have a good experience taking my jeep to criswell for service. The service rep is knowledgable and always gives recommendations. They don't w I always have a good experience taking my jeep to criswell for service. The service rep is knowledgable and always gives recommendations. They don't waste time , get the job done and your on your way. Thanks Criswell for great service. Thank you Yami Villamia. Dom Ascosi Rockville, MD. More
Best Jeep Experience thanks to Leon! We chose to rate our experience a 5/5 because of our experience and interaction with Leon! He was absolutely fantastic, knowledgable and efficient. We chose to rate our experience a 5/5 because of our experience and interaction with Leon! He was absolutely fantastic, knowledgable and efficient. We gave him a list of must haves and he found our perfect vehicle! Ryan is extremely knowledgeable about the financing options and made our decision easy! More
Couldn't have asked for a better experience! My overall experience with Criswell Chrysler Jeep Dodge RAM and FIAT was excellent! My sales consultant, Leon Travis, was very friendly and accommodat My overall experience with Criswell Chrysler Jeep Dodge RAM and FIAT was excellent! My sales consultant, Leon Travis, was very friendly and accommodating. The entire staff worked hard with me to make sure I was able to get the Jeep I wanted and made the entire process painless and enjoyable! I couldn't have asked for a better experience when purchasing my first new car!! Very impressed. More
great customer service and knowledgeable staff Oscar and Yami Villamia did a great job explaining regular auto maintenance and pricing is very fair. Both service reps were very knowledgeable on var Oscar and Yami Villamia did a great job explaining regular auto maintenance and pricing is very fair. Both service reps were very knowledgeable on various topics about my jeep including improving my mpg. More
Best car buying experience I have had in over 25 years. Bill Welsh was very professional, knowledgeable and helpful. This was the best car buying experience I have had in over 25 years. I am recommending Bill Welsh was very professional, knowledgeable and helpful. This was the best car buying experience I have had in over 25 years. I am recommending Bill to all my friends interested in buying a Jeep Wrangler or Grand Cherokee. :- More
Great Purchasing Experience I Purchased a 2017 Jeep Grand Cherokee Trailhawk V8 Hemi. I drove out of State to purchase my Jeep from Criswell because of Caitlin's extreme ownershi I Purchased a 2017 Jeep Grand Cherokee Trailhawk V8 Hemi. I drove out of State to purchase my Jeep from Criswell because of Caitlin's extreme ownership of her work, responsiveness, and excellent service. All of my researched was done prior to contacting Criswell. This was an outside finance/cash deal for Criswell. Caitlin was and is an excellent Sales talent. She provided quick and accurate information and didn't waste my time. She knows the Jeep products well, the details of the Criswell purchasing process, and was even able to clearly explain each line item on the buyer's order. I've purchased over a dozen vehicles including multiple luxury brands and the service provided by Caitlin was second to none. Job well done Caitlin, and the Criswell team. Continued Success! M.Young More