Criswell Chrysler Jeep Dodge RAM and FIAT

Experienced an enjoyable time in a dealership from the moment i contacted Criswell Dodge in Gathersburg MD i felt no pressure i have to buy from them. i started looking for a car about three w from the moment i contacted Criswell Dodge in Gathersburg MD i felt no pressure i have to buy from them. i started looking for a car about three weeks ago through Cars.com, i found cars i liked and had the extras which was important to me and my family. Dealerships here in NY are pushy and they kept contacting me every day, multiple times via email, text and phone calls. i contact Criswell Dodge because the advertised price was one of the lowest I've seen. Julian explained me, that this is with all discounts and intensives you can get if you qualify, so i was a bit disappointed but on this other hand, it was to good to be true. After a few emails back and forth, i got a really good offer from Julian and his GM. This was last week, but i hesitated, because i didn't wanted to travel 250 miles. so i looked again and found a car in Warwick NY, but the price wasn't as good. so last weekend, we decided to get the car from Criswell. To my surprise my old car got a mechanical issue on Monday. so i had to get a rental car and head down to MD. we used the election day to finally do it, Kids are off, what a good reason to do a little family trip. All in all, it was a great experience and if you are looking for a new car, go to Criswell. More

Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Best Salesman ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Jeff Boyd is the man!!!!! I will never buy a car from another sal Best Salesman ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Jeff Boyd is the man!!!!! I will never buy a car from another sales person! I recommend you go see him and get the best deal out there! More

Vanessa was awesome! She is extremely knowledgeable about her job and is incredibly customer service oriented. She was patient with me, was awesome at keeping me update She is extremely knowledgeable about her job and is incredibly customer service oriented. She was patient with me, was awesome at keeping me updated, and i really felt she cared about making this process smooth as possible for me. I hated being without my Jeep and she knew that and worked hard to get it back to me as soon as possible! More

Treated Like a VIP from the second I walked in the showroom! I have been buying cars for almost 40 years and can say I have never had a better experience than at Chriswell! From the moment I walked in the showr I have been buying cars for almost 40 years and can say I have never had a better experience than at Chriswell! From the moment I walked in the showroom, I was impressed - they were attentive and helpful but not once did I feel pressured or rushed as I have at other dealerships. They answered every question I had, were very thorough and made sure I understood all my different options. Kudos to Sam Hall and Kevin Jones and the Finance Manager who walked me through every option and explained until I understood! 5 star experience and I'll never go anywhere else - already referred a coworker! More

Quick, honest and very helpful. On 8/22/2017 my boyfriend & I went to Criswell in Gaithersburgs by the shell gas station. I had the pleasure working with Peter Eaton, We are so pleas On 8/22/2017 my boyfriend & I went to Criswell in Gaithersburgs by the shell gas station. I had the pleasure working with Peter Eaton, We are so pleased to have worked with someone who is honest and very knowledgeable in the vehicles he is selling. Mr.Eaton considers my family size and our budget he addresses the concerns we had and provided us with a solution. He ensured us in every step when purchasing the car. We are in love with our 2016 Dodge Challenger. I have purchased more then one vehicle and I must say this is one of best dealers I have worked with Once again thank you Peter Eaton! More

GOOD SERVICE Look for a 2017 jeep cherokee they give me a good value...great experience for get a new car...i recommended this dealer and service Look for a 2017 jeep cherokee they give me a good value...great experience for get a new car...i recommended this dealer and service More

Fastest experience in buying a new car Came in to look at the 2016 leftovers and ended up buying a 2017 of the same model. Good value - offered significant savings and looked to maximize re Came in to look at the 2016 leftovers and ended up buying a 2017 of the same model. Good value - offered significant savings and looked to maximize rebates, etc. while also offering the benefits of lowest interest instead. Very happy with all staff. More

Easy and Fun Transaction Needed to find my dream Wrangler Sahara by the end of the weekend, and after a few days of searching I found the perfect one at Criswell Jeep. My sale Needed to find my dream Wrangler Sahara by the end of the weekend, and after a few days of searching I found the perfect one at Criswell Jeep. My salesman Chris Cunningham was great; giving me their best price on the jeep without having to go back and fourth with numbers, and was able to do this over the phone. The transaction was pretty much as smooth as it gets, I made first contact on Friday, drove up on Saturday to have my car appraised and test drove the Jeep, and signed the papers and drove my new baby home on Sunday. I honestly couldn't be more happy with my Jeep, and Chris played a big role in this. Only giving 4 starts because the quality of the new car delivery was not up to par with my expectations. More