Criswell Chrysler Jeep Dodge RAM and FIAT

Called the dealership for a Jeep Grand cherokee Summit reserve, spoke to Russell, ended up taking that and 2 wagoneers! Extremely hard working dude who didnt stop for a second to make sure we got what we reserve, spoke to Russell, ended up taking that and 2 wagoneers! Extremely hard working dude who didnt stop for a second to make sure we got what we needed and just as important, what we wanted. Thank you Russell!!! More

The truck I purchased was competitively priced which triggered me to travel 2.5 hours to get it. The whole process was seamless and expedient. Our sales agent, Richard Beckett, was also very helpful thr triggered me to travel 2.5 hours to get it. The whole process was seamless and expedient. Our sales agent, Richard Beckett, was also very helpful throughout the whole process. My only complaint is with the finance manager regarding the sale of the extended warranties. Instead of telling you the full cost up front, they try to show how much it affects your payment which is misleading for the unsuspecting buyer. Also, when trying to cancel the extended warranty, the finance manager doesn't respond to emails or voicemails. More

Russell is the best! He was very knowledgeable and helpful. Definitely recommend you go see him for your next purchase! He’ll take great care of you! He was very knowledgeable and helpful. Definitely recommend you go see him for your next purchase! He’ll take great care of you! More

I have purchased a lot of vehicles over the years throughout the country I’m 63 years old so that should testify that I have a little knowledge in the buying experience. Never in all my years have I throughout the country I’m 63 years old so that should testify that I have a little knowledge in the buying experience. Never in all my years have I come close to having a more pleasant not at all pushy and comfortable purchase of a new vehicle. Kerry Hughes is the most knowledgeable considerate and professional car salesman I’ve ever had an experience in buying from. The whole team, including Dennis the appraiser and the finance department were top notch in a world where sometimes peoples expectations are nothing but a bunch of complaints and xxxxxxxx on social media, and any other platform that will give them a voice I think more people should express their sincere gratitude when something happens that’s unexpected and a positive experience, other than just complaining to hear themselves complain. More

Easy to work with to get a good price (not the best local price in this case) on a Ram 1500. Definitely appreciate the prompt responses by Connor to questions and pricing inquiry. price in this case) on a Ram 1500. Definitely appreciate the prompt responses by Connor to questions and pricing inquiry. More

Russell was great to work with. Him was very helpful and insightful on our new Chrysler Pacifica. He answered all of our questions and was able to help us get a great deal on the mi Him was very helpful and insightful on our new Chrysler Pacifica. He answered all of our questions and was able to help us get a great deal on the minivan. Russell was the main reason my wife an I decided to come back and do business with Criswell! Job well done Russell and thank you! More

I was so impressed with Patrick Mantua's dedication to customer service. He went above and beyond to make sure that I had a positive experience. He even work on vacation to make sure I had the car deliver customer service. He went above and beyond to make sure that I had a positive experience. He even work on vacation to make sure I had the car delivered to me in a timely manner! I would highly recommend him to anyone looking to buy a car. More

James“Jim” Clutter is a liar and master manipulator! I’ll never be back!! My boyfriend took a look at my receipt and explained to me that there were services on there marked “customer requests” that I I’ll never be back!! My boyfriend took a look at my receipt and explained to me that there were services on there marked “customer requests” that I NEVER requested and nothing was explained to me! On top of being cheated, indicator lights came on just and hours after leaving the shop! Jim screened my calls for a week. I had to show up to the shop to get some assistance. I expected better treatment after spending thousands. I asked for 6 services and ended up with 14 total and indicator lights appear just hours after leaving the shop. The manager allowed me to return for a tire sensor replacement. After the alleged work was completed my tire pressure light came on again after leaving. I don’t believe they actually replaced it. I lost money taking off of work only for the problem to remain. I will tell everyone and I’ll never bring my car there again! More