Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great and simple car buying experience with my 2018 Pacifica . Great salesman too! Thanks Rex Wu! They even delivered the car my home! Will recommend to family, friends and associates. . Great salesman too! Thanks Rex Wu! They even delivered the car my home! Will recommend to family, friends and associates. More
He is awesome!!!! He was very friendly and extremely helpful. He was one of the most dedicated sales people I have ever met. I recommend him to everybody I know. The s He was very friendly and extremely helpful. He was one of the most dedicated sales people I have ever met. I recommend him to everybody I know. The store manager was accommodating and friendly as well. Impressed with his cordiality. They are an excellent team. More
Absolutely Fantastic!!!! Ahsan is absolutely amazing!! He is always professional and his entire team always takes care of me. This is the second jeep I get from Ahsan and I’m Ahsan is absolutely amazing!! He is always professional and his entire team always takes care of me. This is the second jeep I get from Ahsan and I’m so happy with it. I tell him what I want and he makes it happen. From start to finish everything was perfect. He even stayed really late for me to make sure I was taken care of. I highly recommend going to Ahsan and his team. He is always so efficient. More
Total customer dedication First of all, Leon Travis greeted us warmly and demonstrated a genuine desire to help my wife in assisting her with obtaining maximum benefit usage of First of all, Leon Travis greeted us warmly and demonstrated a genuine desire to help my wife in assisting her with obtaining maximum benefit usage of her carphone and cell phone. He took great care and pride in the undertaking. He clearly showed that the customer's well being is most important to him. It is so refreshing to see how much Leon loves helping bring about the desired result. He's not all about himself but rather has a solid respect for.others. Leon is a top-notch, first-class gentleman in every particular. More
Exactly what I wanted! Leon was amazing throughout the whole car buying experience. He listened to what I wanted and found a care that matched perfectly. He made transitioni Leon was amazing throughout the whole car buying experience. He listened to what I wanted and found a care that matched perfectly. He made transitioning to working with the financial department flawless. He consistently asked if I was okay and if I understood the entire process. Totally happy with my purchase! -Tiffany and Sonnie More
Awesome!!! We had an accessory installed on the vehicle after purchase! They gave us a free loaner and everything is great! We love our new Jeep! We had an accessory installed on the vehicle after purchase! They gave us a free loaner and everything is great! We love our new Jeep! More
Prompt and professional service. The new car sales team is top notch. Kevin is super responsive and always listens to the xustomer’s needs—prompt and curteous service at its best. K The new car sales team is top notch. Kevin is super responsive and always listens to the xustomer’s needs—prompt and curteous service at its best. Kevin is willing to get to the bottom line within minutes—not hours on end. Carl goes the extra mile with providing helpful assistance with new car operations and his follow-up with questions is immediate. A+. More
Great to work with! Had initially worked with Criswell through Mouamen Moustafa to get a ton of information, details, and pricing on a very particular Diesel equipped Gra Had initially worked with Criswell through Mouamen Moustafa to get a ton of information, details, and pricing on a very particular Diesel equipped Grand Cherokee High Altitude with Quadra Track II. I had worked with another Jeep Dealer to get a very similar GC (with Quadra Drive II) equipped the way I wanted, that particular arrangement fell through as they did not fully understand or meet my needs, even though I was ready to buy. I reconnected with Criswell, Mr. Moustafa said the deal we worked out was still on the table. I then showed up to start the purchase paper work on Labor Day, but since Mouamen was not available, I worked with Marco Brown, who deftly led me through the nuances of a Jeep GC during a test drive and was very amenable to meeting my trade in needs. Bottom line up front... I drove home in a new 2018 Jeep Grand Cherokee. I appreciated the openness and willingness they took to work with me, but most importantly, I am very much appreciative of the integrity shown by all members of the sales staff I worked with. More
Amazing Customer Service Julius, Marco and Thong were by far the best team of sales at a dealership I have worked with. My wife and I were looking to trade in my Escape for a Julius, Marco and Thong were by far the best team of sales at a dealership I have worked with. My wife and I were looking to trade in my Escape for a Wrangler and they used all of their knowledge to find a vehicle that satisfied our needs and also stayed within our budget. We couldn't be happier with the professionalism and character that Criswell showed during this whole process. Will definitely be coming back! More
Awesome Experience! We purchased a 2019 Cherokee from Criswell. Last week, Marco and Julius were more than helpful (we couldn’t exactly decide what we wanted). All we wer We purchased a 2019 Cherokee from Criswell. Last week, Marco and Julius were more than helpful (we couldn’t exactly decide what we wanted). All we were looking for was an honest, transparent buying experience and Marco and Julius Provided it for us. More