Criswell Chrysler Jeep Dodge RAM and FIAT

BEST CAR BUYING EXPERIENCE *EVER* I live out of state 3 hours away. Custom ordered a new 2019 Rubicon and gave a $1000 deposit. They processed all paperwork and gave me fair value for I live out of state 3 hours away. Custom ordered a new 2019 Rubicon and gave a $1000 deposit. They processed all paperwork and gave me fair value for my trade sight unseen. They kept me in the loop through the entire production process, and on the day I drove my trade down they were 100% prepared for everything. ALL personnel were phenomenal to deal with. ZERO funny business, hidden fees, renegotiating, nickel and diming, etc. I wouldn't hesitate for a SECOND to buy another vehicle in this fashion from this dealer in the future. In fact, they mailed me a DMV package and check two weeks after purchase; I just took it to my NJ DMV and 45 minutes in and out, only had to pay a net of $38 extra. Best decision ever to purchase through Criswell from out of state - DO IT you will not be disappointed! More

Excellent Service On December 22nd, I went to purchase a New Jeep Grand Cherokee at Criswell. I must say their working with Ahsan Javied and the Sales Manager to finali On December 22nd, I went to purchase a New Jeep Grand Cherokee at Criswell. I must say their working with Ahsan Javied and the Sales Manager to finalize the purchase of my car was awesome. He was very polite, professional and knowledgeable. I drove all the way from New York to make this purchase and I'm very happy I did. If your in the market for a new or used car I strongly recommend Criswell. Their entire staff is friendly and yes you can negotiate with them.. Thank you Criswell and the staff.. I'm in love with my new jeep More

First Car Buying Experience This was my first car that I’m buying myself. And let me just say, I am satisfied with it all! The staff, the service, and my car of course. Everyone This was my first car that I’m buying myself. And let me just say, I am satisfied with it all! The staff, the service, and my car of course. Everyone is polite and will not tell you any thing to get you to buy a car, they make sure this is THE car. I went to other deadl More

Excellent CA, Julian and Don were excellent! Great customer service! Very friendly and professional. Great atmosphere! Would highly recommend to friends and fam CA, Julian and Don were excellent! Great customer service! Very friendly and professional. Great atmosphere! Would highly recommend to friends and family. Very happy with my car. More

Excellent Service Hi Patrick Thank you and the Criswell family for an exceptional service.. I'm very happy I made the decision to drive down to Gaithersburg to make Hi Patrick Thank you and the Criswell family for an exceptional service.. I'm very happy I made the decision to drive down to Gaithersburg to make my purchase. I was very impressed and satisfied with the service I recieved, not only by the staff I worked directly with but also the once I came into contact with.. I look forward to working with you and the Criswell family in the future. I will recommend you to all my families and friends. Thank again Natalee More

Caring customer service Truly provided the most caring customer service of any dealership I've ever visited. Julius made sure we were happy and satisfied with our new Jeep Wr Truly provided the most caring customer service of any dealership I've ever visited. Julius made sure we were happy and satisfied with our new Jeep Wrangler. I will only buy my future Jeeps from Criswell because of Julius and the staff. Leon, our sales consultant, was fantastic. Always pleasant and knowledgeable, he got us into the right vehicle. Thong, in finance, was great as well. He structured our deal perfectly. Everyone we had contact with was incredible. My profound thanks. More

2019 Jeep Cherokee purchase Drove up to Gaithersburg from NOVA on Halloween afternoon, since Criswell had my desired Cherokee TrailHawk on the lot! Much to my surprise, they were Drove up to Gaithersburg from NOVA on Halloween afternoon, since Criswell had my desired Cherokee TrailHawk on the lot! Much to my surprise, they were committed to getting me in this new vehicle. These folks went above and beyond to accommodate the trade-in and purchase of this new 2019 Cherokee TrailHawk. Great trade price and a fantastic new vehicle price... I could not refuse! Even helped me transfer my stuff to the new vehicle! Great working with these guys! Alex and Julius rock!!! I was a pleasure doing business with you! Many thanks! -eric More

Happy owner of a 2018 Chrysler Pacifica Limited Everyone there from the first email I sent to the very last moment made this a fantastic purchase they go above and beyond go check them out you won't Everyone there from the first email I sent to the very last moment made this a fantastic purchase they go above and beyond go check them out you won't be disappointed. I drove from West Virginia for this purchase and so glad I did. I made alot of friends as well.. 😊😊 Where is the 10 star button.... Jose by far is the best service manager I have ever dealt with in all my vehicle purchases ever they are not around the corner from me. But worth the drive.. I will make it for any service needs in the future. More

Great Service! Brought my 2011 Jeep in for a number of issues, Vanessa was awesome and stayed in contact every step of the way. I met the mechanic Joey, and he expla Brought my 2011 Jeep in for a number of issues, Vanessa was awesome and stayed in contact every step of the way. I met the mechanic Joey, and he explained all I needed to know about the car. So appreciative! Everything is running great again! Thanks so much and I'll be back! More