Criswell Chrysler Jeep Dodge RAM and FIAT

Great New Car Buying Experience I saw an ad, went to their website, saw a Jeep I liked. I sent an email that I might go see Jeep the following day. I went later the next day and Ash I saw an ad, went to their website, saw a Jeep I liked. I sent an email that I might go see Jeep the following day. I went later the next day and Ash had already pulled the vehicle out and had it up front on the chance I showed up. Wow! I ended up buying a different vehicle but only after several hours test driving and negotiating with Ash who, of course, had to go back and forth with his manager. Hate that, but it’s common. Once we agreed on a final price, it was on to the finance office. Finance manager’s attempts to get me to buy an extended warranty were annoying, but again, I know this is common practice so no big deal. Once I signed paperwork, Ash took his time to show me how to use all of the features. I’m in love with my Jeep and highly recommend Criswell and Ash in particular! More

Great experience!! Connor made my leasing experience very easy and straight forward. With a few options for Jeep dealers in the area (one down the street from my house) Connor made my leasing experience very easy and straight forward. With a few options for Jeep dealers in the area (one down the street from my house) I found myself back at Criswell to trade in my 2016 Silverado that I leased from their Chevrolet store. They were better on the trade price than another dealer I visited so with that we were able to make the deal work without breaking the bank. I have had a few Jeeps before and I work in the automotive business so I appreciate their sales team treating me like a customer all the way through the process while being mindful that I understand the process better than some. I definitely would recommend Connor and Criswell if you are in the market for a new Jeep. More

Jeep Rubicon purchase I purchased a Jeep Rubicon from Criswell about a month ago from Alex. I have a car that I love but I really enjoy driving this car as well. It’s gre I purchased a Jeep Rubicon from Criswell about a month ago from Alex. I have a car that I love but I really enjoy driving this car as well. It’s great in snow, handles well, it’s fun, very well made. Alex is great, as well as the rest of the staff. Everyone is willing to help from the manager, Julius, to the other sales people, Ash, Julian. They are all helpful, knowledgeable and friendly. Also, they were able to fit me in today to change an armrest. The service department is great. Shane who is the service manager is very helpful and friendly. I highly recommend this dealership for sale and service, as well as the car we bought. More

Professional and Knowledgable Carl Wilhem and staff at Criswell were great from start to finish! Carl was professional, knowledgable, and helpful, guiding us along the way to our p Carl Wilhem and staff at Criswell were great from start to finish! Carl was professional, knowledgable, and helpful, guiding us along the way to our purchase of a new Dodge Durango. We highly recommend Carl and Criswell to all! Chad and Joanna More

Top notch I worked with Alex, he is a outstanding salesman, not pushy at all. Unfortunately at this time, due to a family issue I cannot proceed any farther wit I worked with Alex, he is a outstanding salesman, not pushy at all. Unfortunately at this time, due to a family issue I cannot proceed any farther with purchasing a Jeep, but when the time is right, I will return to Alex. More

Wonderful Experience at Criswell Gaithersburg Leon Travis made our shopping and purchasing of my new vehicle so easy and painless. He allowed us to test drive as many vehicles as we felt necessar Leon Travis made our shopping and purchasing of my new vehicle so easy and painless. He allowed us to test drive as many vehicles as we felt necessary with no issue. He allowed us time to consider our options, with no pressure or unnecessary phone calls, which I have had with other sales consultants. I was so pleased with my experience with Leon and his professionalism. He thought of everything that would help us during our transaction. I will give him my business from now on. More

She is a great service adviser with Criswell She is great with follow up on emails in giving you updated status of your vehicle. An asset to Criswell Jeep/Dodge. Would recommend this great serv She is great with follow up on emails in giving you updated status of your vehicle. An asset to Criswell Jeep/Dodge. Would recommend this great service team they have at that location. Definitely a 5-Star from time you bring in and the time you leave. Thank you for great service. More

Great experience! The staff at Criswell were very professional. Leon our Sales Consultant was awesome. He kept us informed about the Jeep we ordered. When we came to The staff at Criswell were very professional. Leon our Sales Consultant was awesome. He kept us informed about the Jeep we ordered. When we came to pick it up, he made us feel welcomed from the moment we walked in the door! I especially liked that he paid attention to details. He was very kind and treated us like friends! More

BEST CAR BUYING EXPERIENCE *EVER* I live out of state 3 hours away. Custom ordered a new 2019 Rubicon and gave a $1000 deposit. They processed all paperwork and gave me fair value for I live out of state 3 hours away. Custom ordered a new 2019 Rubicon and gave a $1000 deposit. They processed all paperwork and gave me fair value for my trade sight unseen. They kept me in the loop through the entire production process, and on the day I drove my trade down they were 100% prepared for everything. ALL personnel were phenomenal to deal with. ZERO funny business, hidden fees, renegotiating, nickel and diming, etc. I wouldn't hesitate for a SECOND to buy another vehicle in this fashion from this dealer in the future. In fact, they mailed me a DMV package and check two weeks after purchase; I just took it to my NJ DMV and 45 minutes in and out, only had to pay a net of $38 extra. Best decision ever to purchase through Criswell from out of state - DO IT you will not be disappointed! More

Excellent Service On December 22nd, I went to purchase a New Jeep Grand Cherokee at Criswell. I must say their working with Ahsan Javied and the Sales Manager to finali On December 22nd, I went to purchase a New Jeep Grand Cherokee at Criswell. I must say their working with Ahsan Javied and the Sales Manager to finalize the purchase of my car was awesome. He was very polite, professional and knowledgeable. I drove all the way from New York to make this purchase and I'm very happy I did. If your in the market for a new or used car I strongly recommend Criswell. Their entire staff is friendly and yes you can negotiate with them.. Thank you Criswell and the staff.. I'm in love with my new jeep More