
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Salesman is Fantastic, Dealership leaves BAD taste Went because of the online Prices, Salesman very helpful, Sales Manager would not honor online Price. Could not get the Manager too move on his Price Went because of the online Prices, Salesman very helpful, Sales Manager would not honor online Price. Could not get the Manager too move on his Price. Went to Century Jeep and got my price. More
Great service We had great service from Brandon Chuckerel. I highly recommend contacting him for anything you need. Great follow through even after the purchase was We had great service from Brandon Chuckerel. I highly recommend contacting him for anything you need. Great follow through even after the purchase was completed. More
Great New Car Buying Experience I saw an ad, went to their website, saw a Jeep I liked. I sent an email that I might go see Jeep the following day. I went later the next day and Ash I saw an ad, went to their website, saw a Jeep I liked. I sent an email that I might go see Jeep the following day. I went later the next day and Ash had already pulled the vehicle out and had it up front on the chance I showed up. Wow! I ended up buying a different vehicle but only after several hours test driving and negotiating with Ash who, of course, had to go back and forth with his manager. Hate that, but it’s common. Once we agreed on a final price, it was on to the finance office. Finance manager’s attempts to get me to buy an extended warranty were annoying, but again, I know this is common practice so no big deal. Once I signed paperwork, Ash took his time to show me how to use all of the features. I’m in love with my Jeep and highly recommend Criswell and Ash in particular! More
Great experience!! Connor made my leasing experience very easy and straight forward. With a few options for Jeep dealers in the area (one down the street from my house) Connor made my leasing experience very easy and straight forward. With a few options for Jeep dealers in the area (one down the street from my house) I found myself back at Criswell to trade in my 2016 Silverado that I leased from their Chevrolet store. They were better on the trade price than another dealer I visited so with that we were able to make the deal work without breaking the bank. I have had a few Jeeps before and I work in the automotive business so I appreciate their sales team treating me like a customer all the way through the process while being mindful that I understand the process better than some. I definitely would recommend Connor and Criswell if you are in the market for a new Jeep. More
Jeep Rubicon purchase I purchased a Jeep Rubicon from Criswell about a month ago from Alex. I have a car that I love but I really enjoy driving this car as well. It’s gre I purchased a Jeep Rubicon from Criswell about a month ago from Alex. I have a car that I love but I really enjoy driving this car as well. It’s great in snow, handles well, it’s fun, very well made. Alex is great, as well as the rest of the staff. Everyone is willing to help from the manager, Julius, to the other sales people, Ash, Julian. They are all helpful, knowledgeable and friendly. Also, they were able to fit me in today to change an armrest. The service department is great. Shane who is the service manager is very helpful and friendly. I highly recommend this dealership for sale and service, as well as the car we bought. More
Professional and Knowledgable Carl Wilhem and staff at Criswell were great from start to finish! Carl was professional, knowledgable, and helpful, guiding us along the way to our p Carl Wilhem and staff at Criswell were great from start to finish! Carl was professional, knowledgable, and helpful, guiding us along the way to our purchase of a new Dodge Durango. We highly recommend Carl and Criswell to all! Chad and Joanna More
Top notch I worked with Alex, he is a outstanding salesman, not pushy at all. Unfortunately at this time, due to a family issue I cannot proceed any farther wit I worked with Alex, he is a outstanding salesman, not pushy at all. Unfortunately at this time, due to a family issue I cannot proceed any farther with purchasing a Jeep, but when the time is right, I will return to Alex. More
Wonderful Experience at Criswell Gaithersburg Leon Travis made our shopping and purchasing of my new vehicle so easy and painless. He allowed us to test drive as many vehicles as we felt necessar Leon Travis made our shopping and purchasing of my new vehicle so easy and painless. He allowed us to test drive as many vehicles as we felt necessary with no issue. He allowed us time to consider our options, with no pressure or unnecessary phone calls, which I have had with other sales consultants. I was so pleased with my experience with Leon and his professionalism. He thought of everything that would help us during our transaction. I will give him my business from now on. More
She is a great service adviser with Criswell She is great with follow up on emails in giving you updated status of your vehicle. An asset to Criswell Jeep/Dodge. Would recommend this great serv She is great with follow up on emails in giving you updated status of your vehicle. An asset to Criswell Jeep/Dodge. Would recommend this great service team they have at that location. Definitely a 5-Star from time you bring in and the time you leave. Thank you for great service. More
Great experience! The staff at Criswell were very professional. Leon our Sales Consultant was awesome. He kept us informed about the Jeep we ordered. When we came to The staff at Criswell were very professional. Leon our Sales Consultant was awesome. He kept us informed about the Jeep we ordered. When we came to pick it up, he made us feel welcomed from the moment we walked in the door! I especially liked that he paid attention to details. He was very kind and treated us like friends! More