Criswell Chrysler Jeep Dodge RAM and FIAT

Excelent service and support every time! Been purchasing personal and fleet vehicles through Criswell for about 15 years. Salesman PETER EATON has always gone above and beyond both during th Been purchasing personal and fleet vehicles through Criswell for about 15 years. Salesman PETER EATON has always gone above and beyond both during the sale and for years after! Even when there is the occasional misunderstanding of a service/repair issue, they step up and have always gone the extra mile. I, my family, many friends and our business have enjoyed working with the Criswell team! More

A+ Experience. Well to be quite honest, Criswell gets an A+ largely impart to there sales team, mainly Peter Eaton.. My wife and I have been dealing with Peter for a Well to be quite honest, Criswell gets an A+ largely impart to there sales team, mainly Peter Eaton.. My wife and I have been dealing with Peter for a few years now and the guy just does everything he can to make buying a vehicle from criswell as easy as possible. It only takes one simple phone call to Peter to let him know what were looking for and hes calling right back letting us know what hes found.. I also have to give credit to the service department too, they do a great job when needing to bring our vehicles in for service or repairs.. I cant say enough how we appreciate Peter and everyone at Criswell for how they treat us.. We Highly recommend Criswell and there staff and Service Dept... More

My name is Assadollah Lotfalikhan Zand and today I went to get my oil changed with my service advisor Vanessa Gageiro and she was amazing and always does an amazing job. I just am so happy to have her help to get my oil changed with my service advisor Vanessa Gageiro and she was amazing and always does an amazing job. I just am so happy to have her help! More

Mike Osegueda should become Criswell’s Tech Manager! We purchased a Jeep Renegade (2019) but for some reason the siriusXM only displayed channels 0 and 1. After several tries by myself, my husband, the We purchased a Jeep Renegade (2019) but for some reason the siriusXM only displayed channels 0 and 1. After several tries by myself, my husband, the Jeep Specialist (salesman), Mike solved the problem in 2 minutes!!! When I purchased my other car, the dealership set up an appointment with a technology specialist to teach the new owners how to program all the new car technology. I think Criswell should promote Mike and offer him to be Criswells technology manager so that new owners can learn how to operate their new car technologies!! More

Great sales rep and great experience My family and I had the pleasure of working with Carl. He’s a friendly and knowledgeable guy that lead to the best car buying experience I’ve had. W My family and I had the pleasure of working with Carl. He’s a friendly and knowledgeable guy that lead to the best car buying experience I’ve had. We couldn’t be happier with the purchase of our scatpack and look forward to future experiences with him and Criswell. Highly recommend seeing Carl. -Mike More

Never again Purchased a new minivan from them. When I came home found that it had some underbody damage. Ask them to fix it and was told go pound sand in the most Purchased a new minivan from them. When I came home found that it had some underbody damage. Ask them to fix it and was told go pound sand in the most insulting way possible- Kevin suggested that I doctored the timestamp on the pictures I took to appear taken on the day of the purchase. More

Awesome service! I met Harry when I took my car in for service. He was personable, professional, considerate, and a pleasure to work with. I was very impressed that he I met Harry when I took my car in for service. He was personable, professional, considerate, and a pleasure to work with. I was very impressed that he took a lot of time with me to explain everything, and answered all my questions, so I thoroughly understood what was going on, and got everything taken care of. Thank you, Harry, for the awesome service! More

Exemplary Sales And Service A good car salesman finds you the car you want in their inventory. A great car salesman tells you they can't get it, and sends you to the competition A good car salesman finds you the car you want in their inventory. A great car salesman tells you they can't get it, and sends you to the competition to get what you want, telling you they just want you to be happy. Great car salesman are rare, but there's one at Criswell Jeep, and his name is Julian. I can't say enough good about him. He listened to what I wanted, matched the car's engine and capability to what I was looking for, tried to get what I wanted, and when he couldn't, through no fault of his own, he set it up for me to get it at the same price elsewhere. Julian is knowledgeable, kind, caring, and helpful. I also want to mention the sales manager, Julius, who was so nice, and let it be known there were no hidden charges at Criswell, unlike the competition, and told me up front what the total cost would be. I was so impressed with the sales staff at Criswell that I'm also taking my car there for service, and have met a very nice, caring staff member there, Shane, who I'm happy to say I'll be working with in the future. Next time I'm looking for a new Jeep, I'm going straight to Criswell, and Julian and Julius. Love Criswell! More

Our experience with Criswell Chrysler My husband and I bought a 2019 Pacificia from Criswell Chrysler in late March. At the time of purchase, I did not have the title of our trade in veh My husband and I bought a 2019 Pacificia from Criswell Chrysler in late March. At the time of purchase, I did not have the title of our trade in vehicle available to give to the dealer. Arrangement were made for me to mail the title to the dealership. A few days after the purchase of our vehicle, my father passed away suddenly. I completely forgot about sending the title to the dealer. A few month passed and we received a letter from the dealer requesting the title. Unfortunately, I was unable to find the title. I attempted to get the title on my own from MVA but because of the amount of time that had passed I was unable to obtain it. I contacted our sales associate, Rex Wu and explained what had happened. He was so compassionate upon hearing what had transpired and went out of his way to obtain the title for me. From the day we bought our new vehicle, Rex was wonderful. He made the sale pleasant and a very good experience. I feel that he went over and beyond in helping me with the title. It was completely my fault that I didn't have the original title and let the time pass without attempting to get it. His professionalism was amazing throughout the whole process. I love our Pacificia and would refer anyone to Criswell Chrysler and HIGHLY recommend Rex Wu to anyone interested in buying a vehicle. More